What We Love
- The property’s urban garden
- Swiveling bedside tables in all guest rooms
- Complimentary evening Wine Hour
What To Know
- The hotel’s muted color scheme and mosaic-patterned carpets are hat-tips to the nearby Thorvaldsens Museum
- Entry-level rooms have bunk beds
- One of the property’s two buildings, which dates back to 1792, retains its original façade
- The brassy reception counter is also the hotel’s round-the-clock bar
- Free WiFi
Buzzy Copenhagen hideaway known for its in-house jazz concerts, rum tastings, and rooftop terrace views
There’s no way around it—stylish though they might be with their leather headboards and herringbone knit throws, the bedrooms at this centrally situated sleep are definitely petite (even superior doubles clock in at a compact 130 square feet). Nevertheless, what Hotel Danmark lacks in room real estate it makes up for with thoughtful amenities like a fitness kit; an impressive organic breakfast buffet spread featuring freshly baked bread, smoothies, and mueslis; and an ultra photogenic rooftop that looks out onto the city’s half-timbered homes, the Tivoli, and Christianborg Palace. (A DJ spins here during the summer months.) If you’re still hung up on scoring spacious digs, spring for a one-, two-, or even three-bedroom suite, which come swathed in soothing sage greens and cobalt blues. The property’s single independently-run restaurant, Tivolihallen, serves an array of smørrebrøds (or open-faced sandwiches; get the dried cod) for lunch, while the dinner menu offers Scandinavian comfort foods like curry spiced herring and smoked salmon with dill.
In the Area
Surrounded by cobblestoned streets, Hotel Danmark sits on a charming stretch of the Danish capital. Bold-faced neighbors include Denmark’s National Museum, the Thorvaldsens (a single-artist institution devoted to the neoclassicist sculptures of an early 19th-century artist), and Stroget, a half-mile pedestrian-friendly expanse (and one of Europe’s longest streets) where your shopping spree comes with a side of Copenhagen’s best views. The city’s central station, with bus stops for access to more far-flung sights like Kronborg Castle (made famous by Shakespeare’s Hamlet), is just a ten-minute walk away.
How to Get There
Upon arrival to the hotel (11pm), we were told by reception that the hotel was overbooked and that we could not stay here. We were told we could stay in the sister hotel which was not in the best location for us. We said we wanted to stay at Hotel Danmark for location but they simply said there was nothing that they could do. We negotiated staying one night at their sister hotel and the remaining night at Hotel Danmark. We were told on arrival it was policy to pay on arrival so did so (with no discount offered).
Reception staff were really lovely and organised our taxi over to the hotel but still it was an added inconvenience late at night.
The hotel itself had a nice feel to but breakfast was below average. Wine hour was the only good aspect! Rooms are sweltering hot and small. The bathroom also floods out to the toilet when you have a shower. So if you fancy a nice puddle from the shower water surrounding your feet whilst using the toilet, this is the hotel for you.
Our terrible experience was further exacerbated by returning home to find that we had been charged again for our room (and the hotel rooms are not cheap)! We rang the hotel/emailed them for days before they got back to us. It was then several days before we received money back from being double charged, with little in the way of any apology.
There was poor communication from start to finish and unfortunately this is the experience we will take from staying here. I would avoid this hotel.
This hotel is in a great location, but other than that would not recommend. There seemed to be many other options on the area. Really poor value.
Housekeeping was terrible - bathroom remained dirty with room getting minimal cleanup. Shower does not drain so you end up standing in your own filth - not to mention it's right in the center of the bathroom (a curbless entry) so you need to turn it off in order to avoid flooding the bathroom. Top of bathroom windows are clear and overlook courtyard - which meant no privacy while taking a shower!
Cutesy design that was not functional - mugs were terribly insulated so you'd burn your hand trying to drink coffee or tea. Beds were super uncomfortable - not only is the mattress basically a cushion, but our double bed was really two twins pushed together - that of course kept separating. No good night's sleep. I suppose the double twin beds is more common in Europe but I do not believe the rooms should be advertised as having large beds - a bit deceiving.
Advertised hotel app didn't really work. While they encouraged contacting the front desk via the app, they only responded two days later and the issues were never resolved. The Chromecast feature never worked even after they claimed to have sent up a technician - may have made 2-3 requests about this over my 1 week stay with no resolution.
In general, not good at service, poor attitudes, and not very helpful. So much for the Danish hygge.
I am dreading my stay here due to my experience with one of their reception staff. I called them to try to resolve an issue with an £500 overcharged payment for my upcoming stay. Whilst they aren’t entirely at fault, (a third party travel provider is), I asked if they could give me some information so I could try to resolve the issue.
The receptionist was the most rude and abrupt receptionist I have ever come across. She refused to help me and said I must go directly to the travel provider. I explained that I already did that and they suggested that the issue was with the hotel, hence my call for more information. Again, she abruptly refused to help. I’m very concerned about the hospitality of the staff in this hotel that I’m apparently overpaying for by £500. Unfortunately the booking is non-refundable otherwise I would cancel it immediately! They have handled this issue very poorly and I will be making my complaint in person when I arrive there.
Stayed for one night in Copenhagen, the room was nice, modern and clean. The bed was really comfortable which is a must for me when I look for a good hotel! Very good location and nice staff. The only thing that I found slightly disappointing is that you have to pay extra for porridge/eggs/bacon etc. at the breakfast.
Really loved our time in Copenhagen and our experience in the Danmark Hotel - definitely Hygge! Everyone in the hotel was friendly and thoughtful. A great breakfast sets you up for the day exploring the city and more (we did a day trip to Malmo, Sweden). "Wine Hour" is a nice touch to slow the pace for the evening. Fab!