3.5
Average 216 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Overview

Location

Centrally located in Merida, Hotel Plaza Mirador is minutes from Casa Frederick Catherwood and Montejo House. This hotel is within close proximity of Plaza Grande and Macay Museum.

Rooms

Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.

Spa, Wellness & Premium Amenities

Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

Food & Drink

Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar, take in a pool view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary continental breakfast is served daily from 7 AM to 11 AM.

Business & Travel Amenities

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Hotel Plaza Mirador
Calle 70 #541A x 67
Merida, 97000 Mexico

Reviews

3.5 Average 216 Reviews
Clean, modest Mexican hotel
Reviewed 4 months ago

Hotel Mirador is clean and in a good location. As compared to motels in the U.S., I would put it above a Motel 8, but slightly below a Motel 6.

Our room (#101) was large with two full beds, a huge closet, open shelving in the closet, a desk/chair, and plenty of drawers to use. The bathroom window faced a busy street, so there was some traffic noise, but with the window closed noise wasn't a problem. The A/C worked very well (thank goodness). The room was very clean and the beds/pillows were comfortable.

The bathroom needed a little work due to mildew near the shower and rust on the shower door. The shower floor is marble and very slippery. Hot water was plentiful. The bathroom walls and counter were marble. The toilet was a little temperamental, but as long as you kept the button pushed in, it flushed fine. Towels, bath mat, and sheets were professionally laundered and replaced daily. Shampoo, lotion, a hair dryer, bottles of water (daily), and coffee with coffee pot were provided.

The breakfast buffet was good! You can have your breakfast poolside or in the air conditioned dining room where they have the buffet. Wait staff provides you with tea/coffee and a fruit plate. The breakfast items changed daily. In general it contained hot tray versions of scrambled eggs (with ham, chorizo, or diced peppers), chilaquiles (either with red or green sauce), and a meat (marinated pork or chicken). The sauces offered were crema, green salsa, and red salsa in different levels of intensity (tread carefully). Breads varied daily and included rolls, croissants, conchos (slightly sweet roll), and pan naranja (orange cake). There was a fruit plate (cantaloupe, watermelon, and papaya) and three kinds of cereal as well. The fruit was always ripe and delicious. Take note that the day you check out breakfast is NOT included in the price.

The pool and patio are clean and very nice. There are many vacationing Mexican families that use the pool. Some people make noise around the pool in the evening, but for us it wasn't bad at all. The hotel is used for small conventions and business people as well.

The desk staff were friendly and helpful. Knowing some basic conversational Spanish will help you a lot. As other reviewers noted, the lobby is dated. It is, but you don't spend time in the lobby.

Overall, Hotel Mirador is a fine place as long as you are realistic about it not being similar to a mid-range American hotel.

Pleasant stay at a beautiful time!
Reviewed 4 months ago

Our stay at Plaza Mirador was very enjoyable. This hotel is a really good value for money close to the city centre. Our room was comfortable and clean. The reception staff was really helpful. They helped us to retrieve our lost baggage (It got lost in Frankfurt, Germany and reached Cancun, Mexico 2 days after our arrival) The hotel staff made sure the baggage was delivered to us.

Worse than pictures, better than first impression
Reviewed 6 months ago

I'll be honest - I spent the first hour of my arrival trying to figure out how I had been deceived by the pictures online. Make no mistake, this is clearly a "motel" (vs. hotel) with styling from the 80s. There is enough modern furniture & decor throughout to let them take great pictures, making you think the place is fancier than it is.

Beyond that, I struggled to actually find things wrong with the property beyond style and a few minor inconveniences (e.g., clogged bathroom drain, small bathroom). The shower was hot and pressure good, pool clean and comfortable, beds comfortable, TV large, AC fully functional (best I've had yet in Mexico). My rating probably started out at 1.5 stars, then grew back as I realized that the nuts and bolts of the property were actually secure, if not stylish.

The only other significant issue is location: It's great if you're getting off the bus late from the ADO bus station (or leaving early the next morning) as it's only a few blocks away, but just a bit too far from the rest of stuff in town. Sure, it's only a 12 minute walk or so from the zocalo, but there are plenty of other hotels in town for around the same price that are a block away from the action. At the end of the day, this is where my final decision lies with this property - glad I booked it because of our late bus arrival, but if that weren't the case I wouldn't book it again - not because they didn't do well for the price, but because there are just too many other options closer to the action for roughly the same price.

Nice location. That's all.
Reviewed 7 months ago

The hotel is quite close to the main square (10 minutes walking) but nothing else. The internet service is total disaster and the structure is really nothing special. To mention at least friendly staff.

Delightful Accommodations in Merida
Reviewed 9 months ago

My partner and I were in Progreso, Mexico and, at the last minute, decided to go to Merida for the first time ever. After several internet searches, we booked two days at the Hotel Plaza Mirador. The photos of the hotel looked beautiful, but the very economical price -- $48 Cdn\$37 US per night including taxes and services charges seemed a bit too economical. However, we were happy we choose this hotel. This pleasant hotel matched it website pictures perfectly.

Our room was large with lots of closet and drawer space. It had two double+ beds, a full bathroom with a large shower stall, A/C, coffee maker and coffee, marble floors throughout, a large picture window, all toiletries, large screen TV, and bottled water -- Plus, there was a pure water cooler just a few doors from our unit.

Most units faced a lovely open courtyard which housed a swimming pool and restaurant patio in a park-like setting. The hotel was only two stories and had a welcoming atmosphere, and the entire hotel was very neat, clean, attractive, and well-maintained.

A continental breakfast was included as complimentary; however, for $3.50 Cdn/$2.75US a full breakfast buffet was available. All the staff were friendly and helpful -- English speaking staff wereusually available. French speaking staff were not as easy to find.

The hotel was a few minutes away from Plaza Grande, the main square in Merida. Our accommodation was close to clothing and souvenir stores, museums, galleries, convenience stores, supermarkets, restaurants, and other tourist attractions. Public transportation was less than a block away.

The Plaza Mirador was a great place to stay our last two days in Mexico. We would highly recommend this hotel to anyone.