Hotel Plaza Mirador
- Free WiFi
- Parking On Site
Centrally located in Merida, Hotel Plaza Mirador is minutes from Casa Frederick Catherwood and Montejo House. This hotel is within close proximity of Plaza Grande and Macay Museum.
Make yourself at home in one of the 90 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Spa, Wellness & Premium Amenities
Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Food & Drink
Grab a bite to eat at the hotel’s restaurant, where you can enjoy drinks at a bar, take in a pool view, and even dine alfresco (weather permitting). You can also stay in and take advantage of room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar. A complimentary continental breakfast is served daily from 7 AM to 11 AM.
Business & Travel Amenities
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
How to Get There
Hotel is ok, nothing fancy. The location is about 6 blocks from downtown. Easy to walk to. The room itself is clean but nothing special. The internet works great. I was finally able to get some work done. The shower did not have any water pressure at all, literally drips coming out of it. For the price is ok.
We booked several rooms here and they were mostly ok. The rooms were reasonably priced and nicely done; but there was that sewer gas issue as others have mentioned in their reviews. Only 1 of our 5 rooms had this issue and it was not resolved, even by covering the shower drain. The housekeeper plugged in one of those electronic deodorizers, which was even worse than the sewer gas because it doubled the stink instead of eliminating any. So I would recommend you do not stay in room 101 as there is something, perhaps under the floor that needs attention. Other than that, the staff were all friendly and tried to accommodate everyone. The restaurant was good and reasonable. The location was away from all the todo of the city; yet close enough to walk.
Hotel Mirador is clean and in a good location. As compared to motels in the U.S., I would put it above a Motel 8, but slightly below a Motel 6.
Our room (#101) was large with two full beds, a huge closet, open shelving in the closet, a desk/chair, and plenty of drawers to use. The bathroom window faced a busy street, so there was some traffic noise, but with the window closed noise wasn't a problem. The A/C worked very well (thank goodness). The room was very clean and the beds/pillows were comfortable.
The bathroom needed a little work due to mildew near the shower and rust on the shower door. The shower floor is marble and very slippery. Hot water was plentiful. The bathroom walls and counter were marble. The toilet was a little temperamental, but as long as you kept the button pushed in, it flushed fine. Towels, bath mat, and sheets were professionally laundered and replaced daily. Shampoo, lotion, a hair dryer, bottles of water (daily), and coffee with coffee pot were provided.
The breakfast buffet was good! You can have your breakfast poolside or in the air conditioned dining room where they have the buffet. Wait staff provides you with tea/coffee and a fruit plate. The breakfast items changed daily. In general it contained hot tray versions of scrambled eggs (with ham, chorizo, or diced peppers), chilaquiles (either with red or green sauce), and a meat (marinated pork or chicken). The sauces offered were crema, green salsa, and red salsa in different levels of intensity (tread carefully). Breads varied daily and included rolls, croissants, conchos (slightly sweet roll), and pan naranja (orange cake). There was a fruit plate (cantaloupe, watermelon, and papaya) and three kinds of cereal as well. The fruit was always ripe and delicious. Take note that the day you check out breakfast is NOT included in the price.
The pool and patio are clean and very nice. There are many vacationing Mexican families that use the pool. Some people make noise around the pool in the evening, but for us it wasn't bad at all. The hotel is used for small conventions and business people as well.
The desk staff were friendly and helpful. Knowing some basic conversational Spanish will help you a lot. As other reviewers noted, the lobby is dated. It is, but you don't spend time in the lobby.
Overall, Hotel Mirador is a fine place as long as you are realistic about it not being similar to a mid-range American hotel.
Our stay at Plaza Mirador was very enjoyable. This hotel is a really good value for money close to the city centre. Our room was comfortable and clean. The reception staff was really helpful. They helped us to retrieve our lost baggage (It got lost in Frankfurt, Germany and reached Cancun, Mexico 2 days after our arrival) The hotel staff made sure the baggage was delivered to us.
I'll be honest - I spent the first hour of my arrival trying to figure out how I had been deceived by the pictures online. Make no mistake, this is clearly a "motel" (vs. hotel) with styling from the 80s. There is enough modern furniture & decor throughout to let them take great pictures, making you think the place is fancier than it is.
Beyond that, I struggled to actually find things wrong with the property beyond style and a few minor inconveniences (e.g., clogged bathroom drain, small bathroom). The shower was hot and pressure good, pool clean and comfortable, beds comfortable, TV large, AC fully functional (best I've had yet in Mexico). My rating probably started out at 1.5 stars, then grew back as I realized that the nuts and bolts of the property were actually secure, if not stylish.
The only other significant issue is location: It's great if you're getting off the bus late from the ADO bus station (or leaving early the next morning) as it's only a few blocks away, but just a bit too far from the rest of stuff in town. Sure, it's only a 12 minute walk or so from the zocalo, but there are plenty of other hotels in town for around the same price that are a block away from the action. At the end of the day, this is where my final decision lies with this property - glad I booked it because of our late bus arrival, but if that weren't the case I wouldn't book it again - not because they didn't do well for the price, but because there are just too many other options closer to the action for roughly the same price.