Hacienda Uayamon, A Luxury Collection Hotel, Uayamon
What We Love
- An atmospheric spa, where Mayan-inspired massages and healing rituals are performed
- The outdoor swimming pool, in the crumbling ruins of a plantation building
- The surprisingly sophisticated restaurant, especially the homemade breads
What To Know
- A 5 percent service charge per night will be collected at the Jetsetter checkout
- Beds are somewhat firmer than Starwood’s typical Heavenly Beds
- Very quiet at night; guests have dinner and go to bed
- This is a remote area; you can bike through the countryside, but the city of Campeche is 13 miles away
- Eco friendly
- Free WiFi
- Parking On Site
- Room Service
Gloriously decaying grandeur. Built in 1700, the plantation buildings are in various stages of dishabille, with peeling paint on some, trees growing out of others, crumbling stone walls around the pool, and other spaces where the Mayan-colonial architecture has been restored to its original splendor. Candlelit gardens connect the buildings, making the property especially mysterious at night.
Bed and Bath
The guestrooms are less weathered than many of the public spaces, with buttercup-yellow walls, black-and-white tile floors and eclectic dark wood colonial furnishings chosen by Indonesian architect Jaya Ibrahim. They have indoor hammocks hanging on pegs on the stone walls (for guests who want to sleep Mayan-style), outdoor palapas with daybeds, and lavish bathrooms with big tubs-with-a-view.
The indoor-outdoor candlelit restaurant, in the main building of the original hacienda, serves chef Juan Carlos Sanchez’s blend of Campechean coastal fare and international cuisine, made with organic ingredients from the hotel’s own gardens and fresh seafood from local fishermen. The small but beautiful spa offers traditional Mayan treatments and others with all-natural products, and the outdoor pool is surrounded by hammocks.
In the Area
The reason for visiting this part of Mexico is seeing the Mayan ruins. The closest is Edzna, an archaeological site that dates from 600 BC, and the hotel can arrange private tours guided by archaeologists, historians and field experts, which could be followed by a swim in a cenote (Mayan swimming hole) and a private picnic lunch in a ruined church. The ancient Mayan cemetery on Jaina Island is known for its intricate figures, meant to accompany the dead into the life, and the historic fortified town of Campeche, on the coast, is a UNESCO World Heritage Site.
How to Get There
The hotel is charming and has an air of the exotic about it. The staff are wonderful, attentive and incredibly helpful. Nothing is too much trouble for them. Honestly, I cannot fault the service they provide.
The food is beautiful - probably the best club sandwich I have ever eaten. We also tried a range of authenticate Mexican dishes which were delicious, and nothing like I presumed. Simply superb. We were visiting to attend our friends wedding - a truly magical and memorable event, made all the more special for the location.
This hotel is in the rain forest - there is some responsibility on you to work within the constraints of the environment. If you're susceptible to insect bites, and not keen on waking to find wild frogs in your room, then you might not enjoy your stay as much.
Sadly, I am incredibly susceptible to insect bites (a painful few days followed) - so will not return for this reason. However, that's on me - not the hotel.
The staff are courteous, attentive, and want to assist you. The problem is you have to interact with them all the time due to no air conditioning, lights shorting out in my husband's hand, toilet backing up, no wi fi, no telephone to call out, no salt on the table in the restaurant, limited overhead ceiling fans in the restaurant in the jungle ( was told it was broken).???? Door to the bathroom sticking so badly, we had to leave it propped open with luggage and lose the precious air conditioning. The lighting in the bedroom is so dim, you cannot read at night. And finally, the hot water went out! Also, we had requested drinks in out refrigerator upon our arrival, they acknowledged my email, they were no where to be found. They arrived eventually, but again, the experience was an exercise in patience and frustration. The lights in the room looked like they had not been dusted and cleaned in a very long time. Also our group was supposed to have the entire place ( all 12 rooms) . At least one night, there were others there, awkward for them.
We were offered another room, but we just wanted the basics as described above, not the hassle of relocating. Again, the staff are courteous and attentive. But we were there for a wedding, scheduled months in advance, and every room should have been checked, cleared, and maintained before everyone's arrival, to avoid such constant hassle. And some things just didn't make sense, for example, the light stand is right at the end of the bed, blocking the direct view to the limited TV available. The beds are comfortable and you have the usual robe and slippers. But a robe and slippers do not make 'luxury.' How Marriott has stated they are part of a luxury collection is a mystery.
It is a unique location for a wedding, and they did a good job for the event, but you also have to stay there. It was neither restful or enjoyable.
We visited on a very busy Sunday thus the tours of the place were unavailable.
Nonetheless, having brunch at the restaurant was a nice experience. I especially enjoyed the homemade sweetbread and marmalade.
Service was excellent, cordial and attentive.
It Is a luxury hacienda , but you can book a tour to see how henequén was produced and get to know the economic importance in this region. The tree located outside is breathtaking , if you dont want to pay a lot for your stay , ir is worth going for the tour. It costs 100 pesos per person.
The Hacienda is extremly beautiful. Whoever did the renovation, did a brilliant job. Things haven't been cleaned up to much, the whole venue has the charme of an forgotten castle. Love it. It is very quite and while we have been there only another couple had booked into the hotel. At the pool and in the restaurant we have been basically alone. Not totally alone because of the big amount of Insects flying and walking around. That is the only downside of the place: You are in the jungle and there are a lot of insects with you...