What We Love
- The central location, within walking distance of many of the city’s top sights
- Live music most weekends in the Clear lobby lounge
- 24-hour room service
What To Know
- Connected to the historic Pabst Theater
- Free WiFi
- The Zen Den serves edible cocktails
- Free WiFi
- Parking On Site
- Room Service
Whether you’re in Milwaukee for business or pleasure, the InterContinental provides a handy home base thanks to its central location adjacent to the Milwaukee Riverwalk. The 221 guestrooms are cozy and comfortable, and they feature work desks, coffeemakers and flat-screen TVs. The Kil@wat restaurant serves breakfast, lunch and dinner in an upscale, modern room with city views, while the Clear bar in the lobby runs the gamut from coffee in the morning to cocktails, live music and indoor bocce at night. The Zen Den offers nightowls another option for cocktails, nibbles and tunes provided by a DJ.
In the Area
The concierge recommends getting up early for a walk down to Lake Michigan to see the sunrise from the jogging and walking trails. Then head to the Milwaukee Public Market for pastries and coffee at C. Adams Bakery. Sample your way along Old World Third Street, where you can visit Usinger’s Famous Sausage Factory for fresh bratwurst and the Wisconsin Cheese Mart and Cheese Bar for local cheeses. In summer head to the lakefront for festivals and concerts; in the cold months you can go ice-skating at Red Arrow Park, which is just across the street from the hotel. At night stroll along the download a guide to the 20 sculptures on display throughout the park.
How to Get There
For those of you that understand what to expect from an Intercontinental Hotel be prepared to be very disappointed. Terrible rooms, sparsely furnished and they seem to struggle to do anything well. Our room was furnished like an out of date Hampton or Holiday Inn, it looked nothing like the pictures on the website. There was little furniture other than the beds, desk and office style chair. No amenities at all. I don't think there were robes or slippers in the room.
We had booked 6 rooms with King beds 1 month is advance of our arrival. They could only manage to give us 3 of the 6 we had reserved because they were "oversold". They couldn't hold the 6 rooms we had reserved well in advance for our arrival? This will give you a sense of the level of service.
I've not stayed at other hotels in Milwaukee but I am sure the Hyatt and Westin will do much better.
I certainly will never go back
I stayed at the Intercontinental Milwaukee for three nights last week. I wrongly expected an Intercontinental Hotel to at least achieve 4 star status. It is a one at best. The rooms are dark, damp, grungy, and OLD. They look like they haven't been renovated in over 20 years and the wear and tear shows for it. When I complained, as a Platinum member, they upgraded me to an Executive room and it was even worse than the first! The curtains were broken and hanging off the wall and I was afraid to even walk around barefoot. When I complained to IHG directly, I received a "we're sorry to hear that." Terrible customer service and a disgrace of a hotel - travelers beware! Stay at the Hilton down the road - 10x better and cheaper! I will never stay at at Intercontinental Hotel again.
I stayed for a conference, being held at another location, so I had a group rate, which wasn't bad. The staff was excellent, courteous and helpful. The view from my window was incomparable, day and night! Parking was convenient and the lobby was beautiful, just what you would expect from a luxury hotel. The location was fantastic for my needs. However, the room was not quite what I expected. A small chair with no table and the smallest TV I have ever seen in a hotel. These things are really just quibbles I could live with, paying what I did. I think the room would be more comparable to a Hilton Garden or a Courtyard.
I just stayed here for 5 nights as a part of a conference. I had decent sleep each night but this is definitely not a 4-star hotel. The rooms are outdated. The TV reception goes out every 10 minutes or so. For being in Milwaukee they don't even have FoxSports which shows the brewer games. You have to go to the bar to see the game. The internet kept kicking me out. The worst part was the shower. I stayed on the 7th floor and had to turn the shower on 5 minutes early each day so it could warm up. It was freezing cold for the first 5 minutes.
This place has potential, but it needs work.
I booked this hotel due to location and was willing to pay a little more for convenience and the Intercontinental brand. I’m shocked at the condition of the rooms. This location in no way lives up to my previous experiences with Intercontinental hotels. The bed is uncomfortable with an indentation, the furniture is worn, the carpet needs to be replaced and there is an odor of age and uncleanliness that running the AC fan constantly is doing nothing to abate. Thankfully I’ll only be here one night. Intercontinental should be embarrassed to claim this is a four star hotel. It’s not even close.