What We Love
- The central location, within walking distance of many of the city’s top sights
- Live music most weekends in the Clear lobby lounge
- 24-hour room service
What To Know
- Connected to the historic Pabst Theater
- Free WiFi
- The Zen Den serves edible cocktails
- Free WiFi
- Parking On Site
- Room Service
Whether you’re in Milwaukee for business or pleasure, the InterContinental provides a handy home base thanks to its central location adjacent to the Milwaukee Riverwalk. The 221 guestrooms are cozy and comfortable, and they feature work desks, coffeemakers and flat-screen TVs. The Kil@wat restaurant serves breakfast, lunch and dinner in an upscale, modern room with city views, while the Clear bar in the lobby runs the gamut from coffee in the morning to cocktails, live music and indoor bocce at night. The Zen Den offers nightowls another option for cocktails, nibbles and tunes provided by a DJ.
In the Area
The concierge recommends getting up early for a walk down to Lake Michigan to see the sunrise from the jogging and walking trails. Then head to the Milwaukee Public Market for pastries and coffee at C. Adams Bakery. Sample your way along Old World Third Street, where you can visit Usinger’s Famous Sausage Factory for fresh bratwurst and the Wisconsin Cheese Mart and Cheese Bar for local cheeses. In summer head to the lakefront for festivals and concerts; in the cold months you can go ice-skating at Red Arrow Park, which is just across the street from the hotel. At night stroll along the download a guide to the 20 sculptures on display throughout the park.
How to Get There
I enjoy Intercontinental and I stayed at this hotel because of its location close to my meeting. But the room really needs update. It really does not match any other experience at Intercontinental. Simple things like bathroom, lighting, etc. must be modernized. It is a dark, unpleasant room with bathroom features that are outranked by the average HI Express. Staff and general areas are fine. But please update the rooms.
On the bright side, the staff was friendly (for the most part) and the rooms were spacious. Our room was on the ninth floor and the view was great. The location is also wonderful.
However, this hotel shows its age. I think the vibe is supposed to be retro, but instead is just looks old. The hallways are dark, and the elevators are unnerving. We stayed in a room with two beds. The two beds were springy full size beds, the TV was small & grainy, and the whole room just looks very dated. Housekeeping walked in twice when we had the do no disturb sign on, which was frustrating. The person who answered our room service call could not tell us what came on the salad, and instead called us back with the answer ten minutes later. Once we ordered, it did arrive very quickly which was nice. There were no microwaves or refrigerators in the rooms which should be a staple by now. You can call and request one.
If you're looking for luxury, I cannot recommend this hotel.
I had high hopes for this hotel. I love the Intercontinental brand. The lobby is nice. It is close to downtown attractions, but when you go upstairs, this property is not really up to speed. The hotel is old. The rooms are very shabby. There is peeling wall paper, shabby carpet, etc. Our room was an odd shape with the bed in an odd location. The whole place just seemed old, tired and in desperate need of an update. There was no pool. The staff did not seem to know about the 600 point welcome amenity. They should be informed about Ambassador amenities. I was disappointed. I can not recommend this hotel.
Hotel is located across the street from City Hall and a great location for us. Our room was a nice size, the beds were very comfortable, the bathroom was well lit and nice towels, and it was nice to haveacloset with a light in it. The hotel seems to be transitioning its rooms and remodeling it’s public space from what we saw as we were checking out. We enjoyed the bar’s menu and service for lunch and would recommend the dates wrapped in bacon and the awesome crab cake we shared!
Service goes along way and the people at the Hotel Store are just plain rude at times. This is not the first time either. There have been different people working the store at times and I've only come across one that was nice or had any customer service skill at all.