V E Hotel and Residence
What We Love
- A sleek suite or a fully equipped apartment, in vibrant Kuala Lumpur, with room for four The infinity pool that sits on the higher floors of the hotel, offering a view of the sparkling city skyline at night
- Kicking back in your spacious and stylish accommodation
- Dining at the hotel's restaurant or exploring the local culinary scene
What To Know
- If you're looking to shop, head for the Mid Valley shopping center just a 5- to 10-minute drive from the hotel
- Onsite gym is large and well-equipped
- Free WiFi works well
Kuala Lumpur makes an ideal getaway for travellers looking for a unique city experience. The city, with its gleaming skyscrapers and iconic structures, is a melting pot of experiences with vibrant night markets and colourful street food stalls sitting between buildings. You never know what exciting adventure you might stumble upon while you’re exploring the city. It helps to start with a good base, like at VE Hotel & Residences.
This four-star gem is just a few minutes drive away from stellar shopping options. Visit Mid Valley City, a shopping mecca with two massive shopping centres within the area. The discerning shopper will love the high-street and luxury brands available at Gardens Mall and will have more to see and do at Mid Valley Mega Mall, one of the largest malls in Kuala Lumpur. Complimentary shuttles will get you to some of the city’s shopping landmarks.
But should you need to rest your head, your elegant accommodations await you at the hotel. Here guests are treated to contemporary luxury. Each residence has been meticulously decorated, looking both modern and comfortable. Perfect for family holidays, guests have the option of picking two-bedroom residences, which come with a kitchenette too. The hotel offers plenty of facilities to help you unwind and relax after a day of exploring Kuala Lumpur. Dive into the outdoor infinity pool, and take in the beautiful skyline of the city. Or if you’d prefer to sweat it out, the hotel offers a 24 hour gym.
Reviews of the hotel are lovely, with many guests describing service as exceptional, so you know you’ll be well taken care of throughout your stay.
How to Get There
Nice to stay here. Very comfort and clean. Modern facilities and suit to family vacation. Value for money. I stay at suite room. High floor nice city view. Definitely will come here again to stay. Kudos VE
Booked a two bedroom apartment for a night via agoda three weeks prior to arrival. I checked the rate again few days prior to arrival and the rate has dropped , cheaper than what i booked. Absolutely no rate integrity with clients who pre book in advance, so don’t bother to book early.
Check in was fast as there is no queue. Very mechanical , with no engagement nor welcoming experience .
Room size is within expectation for a two bedroom unit. Cleanliness is ok if one doesn’t look into the details like grouting, stain on various “stainless steel” panels in the shower and kitchen. One shower is not usable as the water temperature was scalding hot no matter which direction you turn. The other shower gets flooded after a shower. Aircon in the room is noisy. One safebox was not functioning, and the other safebox needs few trials before it can function.
The sofa in the living room is the most uncomfortable thing to sit on as there is absolutely no back support. TV is too small for the living room.
Breakfast was simple with some hit and miss- fried noodle in the clay pot was cold.
Not worth the price paid for a two bedroom unit.
Book the room thru Agoda after midnite . Staff refuse to let us check in and ask us rebook again . We called agoda and agoda staff told us that will talk to the hotel ask for refund or re-schedule stay . So we pay for walk in at the receiption . Next day call up to agoda staff ask us to select the date , but after been informed Ve hotel not agree to do the reschedule or refund . This is cheating ! We pay twice for just one nite stay ? And VeHotel even said we are no show !!!!!! Also , agoda staff even email and tell us PLS DO NOT REPLY the email anymore !!!!! I’m seriously disappointed to Both parties ! And never come back to me !
Me and my partner stayed at the hotel for 3 nights, the very last night, we ordered room service as my partner was not well, we ordered roast chicken, it came in within 30mins though they said it would be around 40mins, being a chef and lecturer myself, I know it is ok. So they came within 30mins, half way through cutting the chicken thigh, I realised the chicken is not cooked. I called the operator to inform them the chicken is not cooked, they called the room service to call me, the guy who called me Saiful, only brushed me through by telling me he will pay us back our money. The importance and severity of service a half raw chicken is very very much not acceptable, especially they took more than 40mins to call me back after 4 or 5 times calling to ask who is answerable to the half cooked chicken. I was very concerned as my partner was not well, she started vomiting and was so unwell we had to send her to see a doctor. In fact before they addressed the issue, I had to go downstairs to the front office and ask if I could speak to someone regarding the matter. The front office staff directed me to the night in charge who is Ms Irma, she listened as I speak, wrote down a little of what I said, I told her how unhappy I was as no one is taking this issue seriously. In fact I did mention to her, 2 of my students died because of eating half cooked chicken. She told me she will let the FNB Director know about this. A night went passed, we were to check out the next day. I waited till 10ish and still no calls to rectify the issue. I went downstairs again, asking if they know if Irma wrote any notes regarding the chicken, there wasn't any note I was really furious. There wasn't any message passed through to the FNB personels. I asked to speak to someone in charge from the FNB side and they sent Mr Brandon to address me, I told him the situation and I too told him about the incident we had when we had breakfast the day before. ( Food was scarce eventhough we came and had breakkie at 9am, the host that was at the front was on a mobile phone talking to someone, and she just used her hands as a gesture to usher us into the breakkie area, she did not come back to check on our room number which means any tom dick and harry could go in and eat for free so why am I paying for my breakfast ?? And at 9am, not much food left, food were not replenished, very very sad, our sunny side up was very obviously undercooked, the whites are still runny. Oh well we did not make a fuss as we were in a hurry )
Brandon promised he would ask someone at the higher level to call me. And yes, the next day, someone called me I forgotten his name as I as in the midst of a meeting, he listened to the whole incident AGAIN and told me to give him til the next afternoon for him to investigate and come back to me. WHICH HE DID NOT TILL TODAY !! I did tell him I will not hesitate to show the picture of the undercooked chicken to the press and also post it online if NO ONE would give me an answer AGAIN, Which they succeeded in doing again. SO WELL DONE TEAM VE HOTEL, I will surely NOT RETURN and if anyone ask me about your hotel, I will tel them about my incident and make sure they do not go to your place to stay. I would still want to thank the front office staffs, Gayathri and William tq so much for your kindness but sorry we would not ever return. And also to the housekeeper who cleaned our room, your work is tip top !! TQ VERY MUCH :) BTW the room shower head is still not fixed after 4 days. Cheers Jacqueline
The rooms are very spacious and clean. I've been staying at VE for over 3 years now and have loved the service. The check-in and check-out process was smooth and without any delay. Staff were very friendly.