4.5
Very Good 1566 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The city’s first full-butler hotel, offering personalized service
  • Spa Village's treatments use products made from indigenous ingredients
  • Four restaurants with in-room dining service

What To Know

  • Self-parking costs MYR 10 (about $3) per day; valet is MYR 25 (about $8)
  • In-room WiFi is MYR 50 (about $15) per day
  • Breakfast is MYR 68 (about $21) per person

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Lobby Lounge function hall living room ballroom conference hall flooring mansion hall

Overview

Sumptuous sleep in the heart of the Golden Triangle with butler service and intuitive amenities

The Lowdown

Despite its 365-room size and dynamic downtown locale, the Ritz-Carlton Kuala Lumpur maintains the intimacy of a private guesthouse, thanks to the personal butler service that comes standard with each room. Four on-site restaurants, including award-winning Cantonese venue Li Yen, as well as personal in-room dining services give an appealing alternative to the restaurants that crowd nearby Bukit Bintang. The full-service Spa Village and stocked fitness center provide diversions for the health and wellness set. And elegant guestrooms blend Old World elegance with modern conveniences, including executive work stations, flat-panel HD TVs and marble bathrooms with bath-butler services.

In the Area

Old meets new in Kuala Lumpur, a city that blends British Colonial history and modern architectural machismo on the same city block. Visit nearby Bukit Bintang for the area’s best shopping, from artisanal markets and craft stalls to high-end retailers such as Bvlgari and Louis Vuitton. Get vertical on the 41st-floor Skybridge at Petronas Twin Towers, among the world’s tallest freestanding buildings at 88 stories (nearly 1,483 feet). Explore native marine life at one of Malaysia’s newest attractions, Aquaria KLCC. And decompress from the city buzz with an afternoon picnic by the lake in the Perdana Botanical Garden,, Kuala Lumpur’s most popular park.

How to Get There

The Ritz-Carlton, Kuala Lumpur
168 Jalan Imbi
Kuala Lumpur, 55100 Malaysia

Reviews

4.5 Very Good 1566 Reviews
Top Marks for a Classic Brand
Reviewed 4 days ago

As you walk in the hotel it’s like a palace.

Reception was good and fast, well mannered and efficient. We didn’t get the assistance to find our rooms as it was big and kinda lost when getting to the library lounge.
Room was so spacious and looks like a diamond. Nice big soft bed, coaches, dressing room and bathroom. Though the shower could be more powerful.
Club lounge was nice and so relaxing, food wise was ok not the best. Rasel took our drinks order and forgot which was a-shame.

Hotel is approximately 45min -1hr to airport, there is links to Pavilion shopping mall, train station is located there. Taxi - i do recommend GRAB which has taken Uber. Easy and gives you price and time.

Kuala Lumpur is a really cheap city and its still a Developing country. You can see building works going on but not much to be a city like Singapore or HK as yet. Recommend 2-3nights is enough.

To sum up a highly recommended hotel , every staff you walk past you get greeted so it’s been a pleasure and Do visit this hotel!

Fantastic Stay
Reviewed 1 week ago

The hotel is located near shopping malls and very good restaurants. The service os very good and very friendly, I had 3 persons which made my stay the best experience I had since a while; Tarikul who served the best coffee in the morning and was always smiling, Stefano who entertains the lounge during the evenings and Russel who serves at the bar lounge. These 3 persons went above and beyond to deliver a quality of service.

Thank you again, and see you on my next trip.

Great hotel facilities but really terrible service.
Reviewed 1 week ago

Great hotel facilities but really terrible service.
One example was, when we checked out to go to the airport, we realized we had just enough cash to pay the bill and not need to use the credit card. The lady at the counter told me I was one cent short. When I looked at her in incredulity, she told me that if I didn't pay one cent (one cent of one malaysian ringgit, which is about 1 USD to 4 MYR), she would have to pay out of her pocket.

Incredible
Reviewed 1 week ago

The suite that we stayed in was just stunning and the staff that showed us to our room and also checked us in were outstanding and attentive. The food was also really good. It’s right next to a shopping mall acceded by a sky ridge. An incredible restaurant selection on offer. Brilliant location and can’t wait to return. Brilliant value for money

Centrally located and super comfortable
Reviewed 1 week ago

We stayed for a night as part of a weekend getaway. The hotel is luxurious, has good service and is linked the other buildings by bridges and walkways. No complaints except the shower area design which causes some to flow out under the door, so the area outside the shower area gets a bit wet.