Very Good 378 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Central location close to the Petronas Twin Towers, KL City Park and three megamalls
  • The spa is open daily until 11 pm

What To Know

  • Free WiFi
  • The hotel's one- and two-bedroom residences feature full kitchens, dining areas and sitting rooms
  • Family friendly with a kids club for children up to 12, babysitting services and a video game area


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Family-friendly base with a spa and an outdoor pool close to Kuala Lumpur's top spots

The Lowdown

Close to many of the city’s iconic sites, this five-star sleep provides a great base for exploring Malaysia’s buzzy capital. All rooms overlook the skyline or the Petronas Twin Towers and feature free WiFi and water, tea- and coffeemaking facilities and a bathroom with a separate shower and tub. The larger condo-style rooms lack design dazzle, but they offer handy amenities for families and groups including a full kitchen, a dining room and a sitting area. The food options reflect Kuala Lumpur’s rich mix of Malay, Chinese and Indian cultures: dine on award-winning Cantonese cuisine at Tai Zi Heen, curries and international dishes from Eccucino’s open kitchen and sushi and sake at Enju. Cocktails are served in the Mezzanine Lounge until 1 am. After exploring the city, relax by the tropical outdoor pool terrace or hit the Sompotom Spa for a soothing treatment.

In the Area

The Petronas Twin Towers, formerly the world’s tallest buildings, rise 1,500 feet and are conveniently located close to the hotel. The hotel is within easy reach of three megamalls, including Suria KLCC, the ultimate in high-end retail therapy. Explore Malaysian cuisine with the amazing mix of nearby restaurants and food courts serving delicious staples like roti canai, banana leaf rice, otak otak and winter melon tea. Well-manicured Merdeka Square faces the posh Sultan Abdul Samad Building, locally known as Kuala Lumpur’s Big Ben, due to its large clock tower. It’s best appreciated when lit at dusk. The Batu Caves are home to a sacred Hindu shrine on the outskirts of Kuala Lumpur, and it’s known for the troops of monkeys that race up and down the 350 stairs to the main entrance. Thrill seekers should consider the tours of the side caves, where bats, wall-climbing snakes and roaches rule. Malaysia’s first major recreational park, Lakeview Gardens, is home to the National Butterfly Park (once the largest in the world), an orchid park and the national planetarium; it’s perfect for an afternoon stroll. To sample a wide variety of Malaysian tastes, head to the famed food hawker stalls on the main thoroughfare for adventurous eaters, Jalan Alor.

How to Get There

Pullman Kuala Lumpur City Centre Hotel & Residences
No. 4 Jalan Conlay
Kuala Lumpur, 50450 Malaysia


It was better last time

This is our second stay at this hotel within 24 months, and we liked it better last time. The room was good and clean. The staff were as courteous and helpful as before. However, the food quality, selection, and the presentation were better last time. We had three dinners and a breakfast at the new Courtyard restaurant at Pavilion (under Accor banner), which was great.
The concierge was very helpful, including helping us with directions, umbrella, to setup the Grabtaxi app and using it to call taxis to the hotel.
The free GoKL buses stop nearby at Wisma Cosway.

Fabulous Adventure !

Pullman KLCC is one of my favourite in town!

I really appreciated the professionalism of the Club Lounge Team lead by Morgane.
The breakfast was stunning, especially the avocado toast. Ambiance and atmosphere in a chic city style design.
You can see smiles all around the Lounge, the team is so friendly, helpful and volunteer.
Big thanks to Kamal, Ang and for sure Morgane !

We will be back for sure..

No better than before

Sadly Accor Pullman keeps meeting low expectations. Poor check in process. Unreliable wifi throughout hotel. Wine list in all venues is not worth the paper it is typed on. Everything I ordered was not available. I was told by reception the buffet restaurant opensv6pm. I got seated at 6pm, then told food not available until 6.30pm. I ordered a sparkling wine ( not what was on the list because they didnt have it) which arrived 25 minutes later - with not a bubble to be seen.

Avoid this place, but good luck finding somewhere actually high class in KL!