4.5
Very Good 5531 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Surreal views of the city
  • A full-service spa and trendsetting infinity pool
  • Direct access to and from the Petronas Twin Towers and the colossal Suria KLCC shopping center
  • Dining outlets frequented by Kuala Lumpur’s A-list (e.g., the Real Housewives of Kuala Lumpur)
  • Convenient access to the city’s visitor-friendly subway system (the Light Rail Transit)

What To Know

  • Club-level rooms come with full access to the Mandarin Oriental Club Lounge
  • Expect business travelers
  • Pool chairs fill up quickly on warm days
  • As in most of the city, the early morning call to prayer from nearby mosques may disturb light sleepers
  • WiFi is an additional cost of $22 per day

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Mandarin Oriental Kuala Lumpur, you’ll be centrally located in Kuala Lumpur, steps from Kuala Lumpur Convention Centre and minutes from Petronas Twin Towers. This 5-star hotel is close to Petaling Street and Merdeka Square.

Make yourself at home in one of the 632 air-conditioned rooms featuring iPod docking stations and minibars. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and an outdoor pool. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Mandarin Oriental Kuala Lumpur
Kuala Lumpur City Centre
Kuala Lumpur, 50088 Malaysia

Reviews

4.5 Very Good 5531 Reviews
Great hotel, great location
Reviewed 17 hours ago

Recently stayed at the MO, and was impressed. Although did not go for the executive level which hindsight should have done so. But still given a room on the 22nd floor overlooking the city skyline, was great.

Room as you would expect to be large, clean and tended to twice. Cleaning in the daytime and then for the evening turnover. Nice amenities in the bathroom and also the complimentary water, and arrival guest cordial drink.

Unfortunately did not have time to eat in any of the eateries as was attending a conference in a different hotel. I would personally recommend this hotel and also will return back to enjoy in the near future.

First time in KL, exceptional MO!
Reviewed 2 days ago

We have now stayed at 3 MO’s and each has been an exceptional hotel experience for us.

The KL MO location is fantastic, close to everything especially great shopping, Petronas Towers and KLCC Park.

We had a club room with access to the lounge.
I have to say that the lounge is up there with the best we have had the pleasure of visiting, it rivals the Pan Pac Singapore lounge which was above all expectations.
Food was really good, drink service could be improved and a cocktail of the day (or similar special drink) would make the evening drinks and canapés even better but in general service and comfort of the lounge were fantastic.

Buffet breakfast down in Mosaic had a huge selection of different cuisines.

The gym has plenty of good current equipment and was never too busy.

Pool area feels very resort like, only complaint was how cold the water of the pool was, perhaps we had previously been spoilt at the MO Macau which had a heated outdoor pool.

As always the MO brand lived up to our expectations and I am keen to plan our next holiday adventure around the MO destinations just do we can experience them all!

Beautiful Birthday
Reviewed 3 days ago

Took a room in MO KL for my wife’s birthday and Akiko and her team made sure it’s was a special one.

They prepared the room with a beautiful surprise. Cake, flowers, wine. The works!

Breakfast was excellent too. Overall we had a lovely stay 😄

Excellent Service Recovery
Reviewed 4 days ago

We travel to Malaysia quite regularly, but this was the first time we chose Mandarin Oriental Kuala Lumpur as our hotel. Despite a few issues that we have encountered upon our arrival, we managed to have a wonderful stay all thanks to Mr Matthias Kindl (Hotel Manager), who has been most apologetic and kind enough to meet with us personally and rectify the mishaps in the most timely and meaningful way. Thus making our stay particularly memorable and enjoyable.

As for the hotel itself, the location is superb: only steps away from the entrance to Suria KLCC and Petronas Towers, and about 10-15 min walk away from the Pavilion Kuala Lumpur.

Those who enjoy the more traditional design, would find the grandeur of old-fashioned opulence of the hotel to their liking. The impressive crystal chandeliers, tufted armchairs, ornate dark wooden chinoiserie and orchids galore is something you are bound to see upon your arrival and throughout your stay. The newly renovated rooms are spacious and well-appointed, though the bathrooms seem to be from the bygone era, they fit well within the style of the property.

The housekeeping service is exemplary. So as the service provided by the teams at the Wellness floor and the Club Lounge. The facilities of the Wellness floor are excellent: the gym is well-equipped, the infinity edge pool area is beautiful with ample lounge space and convenient dining option right there on the same deck. Sauna, Steam Rooms & Whirlpools are also available and well-maintained.

In addition, to our pleasant surprise, the hotel ground floor also features a small quiet cigar lounge/shop tucked away just behind the REN (if I’m not mistaken).

Cannot say much about the dining options at the hotel, as we love the KL’s food scene and always eat out, but we did try the breakfast at Mosaic and enjoyed the chocolate afternoon tea at the Lounge on the Park. If you are not familiar with the delectable culinary world of KL, MO’s buffet breakfast is a good summary and quick introduction to what Malaysian food is: variety and rotating menus will make sure you aren’t bored with it after a few days.

Overall, we enjoyed our first stay at Mandarin Oriental KL and look forward to coming back again soon.

Fabulous service
Reviewed 5 days ago

Had a lunch meeting on 11-July-18 at Mandarin Grill at the Mandarin Oriental Kuala Lumpur. This particular steward who attended to us, Wahid, was outstanding. He not only knew his menu, he was so helpful, informative, and simply excellent.
At one point after our main course, he saw us in discussion, he initiated by bringing us deserts when we are supposed to go to the buffet line.
We rarely see this type of initiative anymore and to Wahid - Kudos