4.5
Very Good 6105 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Surreal views of the city
  • A full-service spa and trendsetting infinity pool
  • Direct access to and from the Petronas Twin Towers and the colossal Suria KLCC shopping center
  • Dining outlets frequented by Kuala Lumpur’s A-list (e.g., the Real Housewives of Kuala Lumpur)
  • Convenient access to the city’s visitor-friendly subway system (the Light Rail Transit)

What To Know

  • Club-level rooms come with full access to the Mandarin Oriental Club Lounge
  • Expect business travelers
  • Pool chairs fill up quickly on warm days
  • As in most of the city, the early morning call to prayer from nearby mosques may disturb light sleepers
  • WiFi is an additional cost of $22 per day

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

With a stay at Mandarin Oriental Kuala Lumpur, you’ll be centrally located in Kuala Lumpur, steps from Kuala Lumpur Convention Centre and minutes from Petronas Twin Towers. This 5-star hotel is close to Petaling Street and Merdeka Square.

Make yourself at home in one of the 632 air-conditioned rooms featuring iPod docking stations and minibars. 42-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.

Relax and unwind with massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, a health club, and an outdoor pool. Additional features include complimentary wireless Internet access, babysitting/childcare (surcharge), and gift shops/newsstands.

Enjoy a meal at one of the hotel’s dining establishments, which include 5 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

Mandarin Oriental Kuala Lumpur
Kuala Lumpur City Centre
Kuala Lumpur, 50088 Malaysia

Reviews

4.5 Very Good 6105 Reviews
Wonderful surprise
Reviewed 2 days ago

We were at the Mandarin Oriental Kuala Lumpur to attend my sister’s wedding reception and we stayed over after the wedding reception. When we came back to the room after the reception my daughter and husband was pleasantly surprised with a gesture of cake, cookies, a panda bear, a bouquet of flowers and birthday cards wishing the both happy birthday as their birthday falls in the month May and to be exact, the day we stayed over was my daughter’s exact birthdate. She was thrilled with the gesture and my husband was delighted with the pleasant surprise. Thank you, William & Sun, the Guest Services Agents, and Mandarin Oriental, for making our stay a memorable one!

Great hotel but there are better in KL
Reviewed 2 days ago

We stayed at this hotel for one night during a long holiday to Malaysia. Earlier in the trip we'd stayed at another hotel in KL (which we preferred), however we did have a great stay at the MO. The hotel is in a great location to explore the city - which we did using Grab.

As a member of their loyalty scheme, we received two perks - we chose late check-out (as we had a late flight) and breakfast for one person.

We booked a room with a Twin Towers view - it's a great view but due to being so close, there are actually significantly better hotels for this view. The room itself was great, a very comfortable bed and very quick WiFi. The bathroom was excellent, with amazing amenities!

We had a great time next to the pool, which has amazing views! The service of the pool staff was amazing - kept topping up water, bringing fruit and juice and they were also prompt with sorting our towels. We had food at the pool restaurant, which was excellent.

Breakfast was good, a wide variety but not as good as other top hotels in the city.

Although there's nothing wrong with this hotel, we enjoyed our stay at another 5* a lot more, therefore when returning to KL we wouldn't stay here.

wonderful hotel with wonderful staff
Reviewed 6 days ago

this is my second time staying with MOKUL, i am planning to go back every year, i am already missing this loverly hotel , it makes me feel like home, and i love the club which offer breakfast , wine and desert with a view, lovely!!! staff are perfect, my room attendant is great,, thanks a lot~ rooms are elegant and clean , i have room facing the twin tower for the second stay which is great and i like the room facing the gardan too. and its next to a big mall, super convenient, i will be back soon, thank you for the hospitality MOKUL

Experiencing the very best in Property and People.
Reviewed 7 days ago

Mandarin Oriental Hotel Kuala Lumpur - with club lounge access. From the moment we arrived at this hotel to the time we departed we were immensely impressed with the highly professional standards displayed by the staff. On arriving we were escorted to the club lounge check-in where a generous contingency plan compensated for our early flight. We were duly given entry into the well appointed room that was to our base for the stay.

The Mandarin Oriental is strategically located in the Kuala Lumpur City Centre and is close to the Conference Centre and the impressive shopping malls in the area. All tourist attractions are easily accessible by taxi or light rail or by walking via the nearby pedestrian bridges and tunnels.

Hotel amenities were of the highest standard with the swimming pool and the three indoor golf simulators a highlight.

While the Mandarin Oriental’s facilities and restaurants reflect the high norms of hospitality that make holidays unforgettable, it was the professionalism and friendliness of the staff in the Club Lounge area that sets this hotel apart from other international establishments. Special mention must be given to NIzam and Kamal for making our stay such an enjoyable occasion. Their skill and competence reflected their unique capacity to meet the needs of their guests and so make the club lounge experience a memorable occasion.

An excellent hotel !!
Reviewed 7 days ago

*Location was very central -less than 5 minute walk to- Petronas Towers/shopping centre and large food court, Aquarium,city park, bus and monorail stop, KL tower and many restaurants.
*Room was large and modern, immaculately cleaned twice a day,6 channels of free new release movies,approx. ten English speaking Tv channels, complimentary bottled water and numerous smart/helpful inclusions/fittings to make our stay easy and stress free.
*Pool and gym where fabulous- wet edge pool with views overlooking the KLCC park, very attentive pool staff offering fresh towels,cold water, cold face towels , newspaper magazines, complimentary chips/nuts etc.
*Breakfast was the best I have personally experienced in my stays at numerous 5 star hotels around the world over many years. There was a large variety of food inc. western,malay,indian,chinese,middle eastern,fruits,bakery goods,salads etc.
*Check-in was fast,concierge was knowledgeable, doorman/staff friendly and personable.
Overall I can not find any fault at all with this hotel. It was a great stay.