4.5
Very Good 3148 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Located about an hour drive from Montego Bay's Donald Sangster International Airport
  • The resort's resident gardner, "Shorty," is on hand to take guests on flora and fauna tours
  • Free WiFi works well

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sunset at the Palms Resort – Adults Only – All Inclusive in Negril, you’ll be convenient to Booby Cay and Kool Runnings Water Park. This 4-star resort is within the vicinity of Times Square Mall and Throne Room.

Rooms

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Sunset at the Palms Resort – Adults Only – All Inclusive
Norman Manley Blvd
Negril, United States

Reviews

4.5 Very Good 3148 Reviews
Nice relaxing Stay at SATP
Reviewed 22 hours ago

We traveled to SATP in February to celebrate our 18th anniversary. I will try to not repeat other comments below unless they seem off and Ill try to add things I didnt seem to read/know about in other reviews about SATP and arriving/traveling there in general.
-Arrival- club mobay. This was a nice included feature with the resort and they were very pleasant and helpful, with a nice lounge and they helped us find our rental car. BUT, we arrived on American at around 1630 and the arrival hall was EMPTY. So, I would have been a little upset if I had paid extra for this service as the MoBay "Special" line was almost longer than regular immigration line! and everyone had to wait the same amount of time for bags! That being said I can see if lots of planes are in at the same time it would be helpful. Likewise, we arrived at the airport around 1300 and the lines weren't that long for security (Long for AA check in but MoBay departures doesn't help you there).
-We decided to rent a car after pricing out shuttles and private cars; we decided the option of having our own ability to go places and leave when WE wanted was worth a little extra (but note, some places may MAKE you pay for liability insurance) so the costs can add up). gas wasnt too expensive. BUT.... they drive on the left and cars are right hand drive. They are automatic at least but t takes some getting used to if you have never done it before. AND, there are basically no street lights and driving after dusk is.......interesting. Luckily we arrived at SATP not long after dark my wife was about to panic. I think many of the complaints about the distance to SATP from airport could be from those on shuttles, with stops, etc. we were there in a little over an hour. When leaving, we saw many people waiting for their shuttle who had similar flight times getting picked up MANY hours in advance while we went tot he beach knowing we could depart on our terms.
-On the drive check out Waterfront Jerk Center in Lucea. Its maybe half way. Good jerk and beer and rest stop and they take credit cards.

SATP
-After reading reviews I requested a room with glass windows and away from the road. When we arrived we were given a room by the tennis courts. Glass windows but....next to the road. We asked if anything else was available and were told no but to check back the next day.
-Bellhop took us on tour of property while bringing bags to room. The 100 series room we were in was nice, the bathroom design had a bit more separated WC area. No amoire but big TV with good signal. Close to restaurant lobby and pool. The Noise at night wasnt too bad as the road isn't busy at night. During day maybe but....youre at beach??? I thought room was nice, tidy, and cozy.
-Next day asked for other room. Told check back and the bellhop will move our things, but not told when or what room. So we decided to move but in hindsight. probably would not have. We ended up in a 700 room away from road BUT......next to the small airstrip that I did not see mentioned ANYWHERE on TA. and at 0630 the sound of a prop plane taking off was worse than any car noise on road. It was not every morning, but it probably wasnt worth the time to wait for changing and being further away from things. Also oddly, first night we had no recognition but in the 700 level room they hung a nice Happy Anniversary banner. Nice, but odd it was second night in new room? The 700 room seemed a little smaller than then 100 but definitely nicer view of gardens and mountains. Lattice door but you can't see into the bathroom from the bed. Smaller TV, signal seemed weaker, but had an amoire. Phone in room and WiFi were spotty.

-Beach was AWESOME. not sure about guy below who complained about the walk over. The access path is not "strewn with junk" its a shell and dirt path through trees. A little walk but as others have said, some resorts are so big its about the same. Super friendly beach staff, we only got the red service flags during the week (?) and bar could get a little backed up, but Kirk (shout out!) and the staff do their best. Its AI so just get two anyway! Also, Bring big "yeti" insulated cups and they'll fill them with red Stripe so you'll be set! Food at beach was good, though we did walk back to resort one day (grill did get backed up a little around noon ish). They have some basic floats for use, the water is pretty shallow we walked out about 30 yards before it even got to our chest. was calm the whole time. Hobie cats and water sports are a nice addition. Also shout out to Nikoy who helped at beach and the pool.

-Conrad in the martini bar was great, ask for a coffee martini. Addictive!!
-Food was decent, maybe not 5 star fine cuisine sandals level but I thought it was good all around. we did not do the chefs table but did A la carte once, it was ok but menu didnt seem to change. We missed the Beach BBQ bonfire (Wednesdays) bummer! sounded fun. actually the italian night (Tues I think) sounded most blasé when we saw the lineup so we ate a la carte that night, but when walking through everything looked, and tasted! good!!! We met people who were staying for like 2 weeks there and I think maybe the menu would get repetitive for that long, but for a long weekend or week I think it was very good.

-We did not do one of the snorkel or glass bottom tours as we heard mixed things about the reefs they go to, but walking on the beach was nice and just relaxing. The vendors are pretty laid back and security does a good job keeping them moving, you basically have to go to the water line as they walk by to buy stuff. The vendors down the beach in their huts were actually friendly and not as pushy as I worried about. a simple "hello, just walking" was good enough. We didn't try office of nature but looked fun, maybe next time.

Went to Ricks. drank one $12 red strip, watched people jump off cliff, and left. thats about what its worth, I think. the sunsets from beach were just as nice at SATP w free Red Stripe :)

overall, we had a GREAT, relaxing vacation that we enjoyed. I think we got a great value and would return, although after seeing more of Negril, I can see where you could get a small place on beach thats not AI and just hit jerk shacks and buy alcohol in store if you had a car. But that was a different experience that what we were looking for this time, and SATP definitely met our wishes!

Best part was the beach
Reviewed 2 days ago

We stayed at SATP for 5 nights in March. Neither of us had had a vacation in years so we were really looking forward to it. We chose this resort based on the reviews and TripAdvisor ratings.

Our stay was just okay. In fairness, we knew going in that the resort was older and the rooms had some quirks so I was proactive in requesting in advance a room away from the road with a closet and armoire. The lack of privacy in the bathrooms wasn't a deal-breaker but was definitely uncomfortable at times. The doors are just lattice and don't lock so we ended up hanging a towel inside over the door to give a little bit of privacy when needed. We made dinner reservations in advance also so we didn't have some of the disappointments others have mentioned here with not being able to eat a la carte during their stay.

That said, we ended up cancelling 2/3 reservations because the food just wasn't that great. We ended up eating off-property (and paying for it) and it was worth the extra money to have a better dining experience (we ended up at Ivan's one night - meh - and Push Cart - AWESOME - and had lunch one day at Best in the West - also awesome). Breakfast was really just to hold us over until lunch. The eggs were bland and we ended up eating pancakes and french toast most mornings and the bacon of all things was delicious. The beach bar and grill was great. We loved the food we ate there and the bartenders were attentive. Reggae nachos and burgers were great, fish taco and bbq pork tacos also good.

The evening entertainment was rather uninspired. Everyone seemed to really enjoy Paul in the piano bar and the reviews rave about him but we both felt like one night of Paul was enough and would have liked to see more variety. The bands at the pool bar weren't much better. Given we had gone off-property several times, we knew there was far better musical entertainment to be found. Some of the beach musicians were better than what the resort paid for in our opinion.

We didn't mind the walk to the beach and the beach is BEAUTIFUL. We always were able to sit under a palapa and there are plenty of chairs and tables. We walked the length of the beach past other resorts and SATP has by far the nicest, least crowded area. We did hear that Sandals purchased the property next door so not sure how long that peace and quiet will last but it was our favorite part of our stay (and the reason we went so we ended up have a nice vacation overall). The crossing guards were always helpful and pleasant. The unisex bathroom at the beach was awkward. As a woman, walking into a public bathroom with three men just felt weird. I got over it but still....weird.

I had a massage and must give a shout out to Ivaline for her amazingly gifted hands. One of the best massages I've ever had (and I get them once a month). She was a highlight of my trip for sure.

The other staff was friendly and attentive for the most part. We had an A/C issue and it was promptly fixed. The bartenders were great especially Conroy and Carson. And the chefs at the beach grill were very accommodating. Great people does make a difference.

Last thing I'd add - if you are prone to insect bites, you might want to reconsider staying here. The grounds are so lush and there is standing water in certain areas (the lily garden comes to mind) that it's a breeding ground for mosquitos despite the daily fogging of the property. Reviews I read in advance indicated the bugs were well-managed despite the jungle-like grounds so we took a chance. Unfortunately, I was eaten alive despite bringing Deep Woods Off and spraying religiously. Night, day, didn't matter. They got me walking to breakfast and sound asleep in our room. By the 3rd day, I was covered and couldn't sleep making for not a great end to the trip. They either need to step up the fogging or really be mindful of treating the water features on the property.

Overall, we'd return to Negril but would probably not choose a second stay unless we got such a great deal we could go in knowing we'd eat dinner off property every night and pay for it out of pocket. They do provide a return guest code at the end of your stay with a discount so maybe that makes it worthwhile and explains why so many people return time and again. Even then, I'd be concerned about the mosquitos. For us, we're just not sure SATP is a return-worthy resort.

Amazing time
Reviewed 3 days ago

We had a amazing time at the Susent at the palms! The food and drinks were great! The staff was so helpful and pleasant! The only thing I can complain a little about is the slats of windows the give you in your room but you do get used to it!

2nd trip to SATP
Reviewed 6 days ago

Overall a great place to visit to get some rest and relaxation. The rooms are pretty cool and private. Not much going on after 10:30pm, so it’s pretty quite through out the night. I met several very cool people from around the world, had some very inlightning conversations. Most guests are down to earth fun people, everyone for the most part is there to relax and have a great time. A few updates are needed in the rooms, pool deck, and expand the smoking area. The beach is the best part of the resort. Looking forward to my 3rd trip in 2020.

Great place to relax
Reviewed 1 week ago

We went here for our honeymoon. The service people and the food all 10/10. If your looking to unwind and have none of the hustle this is the place:) Only downfall its about a 1.5 hour bus ride from the airport.