4.5
Very Good 3231 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Located about an hour drive from Montego Bay's Donald Sangster International Airport
  • The resort's resident gardner, "Shorty," is on hand to take guests on flora and fauna tours
  • Free WiFi works well

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Location

With a stay at Sunset at the Palms Resort – Adults Only – All Inclusive in Negril, you’ll be convenient to Booby Cay and Kool Runnings Water Park. This 4-star resort is within the vicinity of Times Square Mall and Throne Room.

Rooms

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Sunset at the Palms Resort – Adults Only – All Inclusive
Norman Manley Blvd
Negril, United States

Reviews

4.5 Very Good 3231 Reviews
We have found Paradise !!
Reviewed 12 hours ago

We had room 502 very convenient.
The staff are the best ever nothing bad to say about anyone all friendly and helpful at any time of the day and would go out of the way to make sure you have a good time.

The beach was amazing so clean and well kept by the life guards and gardeners. Nice to see the smokers have to use an area and not drop cig ends all over the beach.
The sea was always warm and inviting and so clear with small fish , rays and starfish.
We felt so chilled out from the moment we got there.

Food in all restaurants was well cooked and tasty and drinks were delicious.

Suggestions I have to make this even better are-
Some draws for clothes in the room ours had none just 2 shelves so some clothes got creased.
A digital safe so that you do not have to take the key with you.

A few more day time snacks such as ice cream. I missed my holiday ice cream and Jamaica makes some lovely ice cream.
More variety of fruit did think we would have some more tropical fruit.

The gardens and beach are total paradise and love that it is small and friendly please do not extend or make any bigger it would ruin the atmosphere of the place.

I cannot wait to return maybe in May for my birthday to see my Jamaican family again.

Not perfect, but perfect for us :)
Reviewed 3 days ago

We absolutely loved our time at SATP... So much so, that, at 37 years of age, I actually cried leaving. Not a little bit of weeping - actual sobbing! I did not want to go home! We will 100% be back to our new favourite destination.
Couple of things that could be improved upon, but nothing that would in any way make your trip less pleasant. Really these are just ideas and feedback that might help the hotel to keep even the fussiest guests happy! Lets get them out of the way first!
Bedrooms: The bedside lights were old fashioned and the turning knob to switch them on or off was a pain in the bum. Not a big problem. An additional plug socket beside the kettle would be handy. Safebox - old fashioned with a key that you then had to take with you or hide in the room - a digital safebox would be welcomed but not really not a big deal. Lights - a light switch beside the beds would be handy. Maybe focus a little bit more on dusting the unseen places, like the top of the wardrobe and the bedside lights.
Bathroom - shower head needed to be descaled.
Food: Food was made from excellent ingredients, but not a huge amount of variety. To be fair, the hotel only has 85 rooms, so it's a hard number to cater for - too many for a couple of options and not enough for a huge spread. The restaurant area lacks atmosphere. Some light background music and a better lighting design would work wonders. Snacks are sparse - don't get me wrong, I absolutely loved the cookies! But having someone available till the bar closes to fix sandwiches as well as a light spread of cakes would be lovely.
Entertainment - It was pretty good, but there are so many talented people singing on the beach, perhaps it would be good to give them an opportunity to play in the evenings? Especially the guys with the double bass singing Boardwalk! There is too much repetition and we were really hoping for something different a few nights. (One evening you had an amazing young lady singing, she did a bit of dub and rap as well as the usual reggae and classics. We only saw her play once, but she was by far the best entertainment there.)
Smoking area (beach and poolside) could do with some loving care. There is nowhere to shelter from the rain, the ashtrays get full and not emptied and it could be made a lot prettier. A small covering for those wishing to have a ciggie while avoiding the liquid sunshine would be most welcome. Perhaps get rid of the old plastic chairs and replace with another two benches? A couple of citronella candles would add to the atmosphere while helping with mosquito attacks... Again, nothing to cause any problems, but a little bit of care would make a lot of difference.
As far as possible improvements go, this is pretty much it! Nothing caused any problems, but while we were there, we met a gentleman from head office who was speaking with guests to find improvements, so I wanted to point out a couple of small and inexpensive options that would improve things.
On to the fun stuff! Wow!!! What a place - we absolutely love SATP and will be back.

Most important thing to mention is the staff. What a fabulous group of people! We literally didn't have one negative thing to say about anybody working there. From reception, to pool, to bars, to restaurants, from beach to (the lovely, friendly) cleaning staff, from gardeners (who do an amazing job and gave me beautiful bouquets several times - never looking for a tip) to the fabulous lady cooking fresh eggs, from the coffee bar to the maintenance team - literally everybody was lovely. With smiles on their faces and genuine heartfelt care for your guests, you have a dream team working at SATP. They are without doubt your greatest asset and all deserve a hearty "well done"!
Things get done Jamaican style - don't bother trying to rush anybody, if it needs to be done, it will get done... by happy, caring staff who have your best interests at heart.
Food - The quality of ingredients was great. Lots of tasty food, although a couple more options in the evening would be great. If you could add a smoothie bar to the breakfast option, that would be amazing! There is so much fresh fruit in Jamaica, I would have loved to try lots of smoothie combinations every morning. The grill bar on the beach served great burgers, chips, nachos and jerk meat. Delicious, well cooked and served with a smile. Breakfast was great, with delicious freshly cooked egg options. My new favourite food is "Sticky bun" - please makes lots more of this and offer it as a snack in the evenings... It would be perfect for those late night nibbles!
Beach - WOW!!! Loved it! We were initially concerned about crossing the road, but there really is nothing to worry about. The reception is not very far back from the road, and the beach is a hundred yards on the other side. From bedroom to sun-lounger took around 5 minutes. But it is absolutely stunning - no rubbish left around, a little bit of light music, but not too loud. Plenty of things to do in terms of kayaking, paddle boarding, snorkelling, and with a glass bottom boat anchored beside the beach (not included) every day, it's easy to spend a few hours on the water, or visiting the little island just around the cove, or snorkelling one of the nearby reefs. We hired the boat for a few hours, just the two of us, and had a lovely time for a reasonable price. In the swimming area of the hotel beach, we spotted plenty of star fish and even a few majestic rays! I loved the beach buskers, guys with guitars, small drums and even a big double bass who stroll up and down the beach playing music for a couple of dollars. Some guests have left negative comments about this, but I really liked it and hope it continues.
Smoking is not permitted on the beach (cigarettes or anything else), but there is a little area with some benches just a 15 meters back from the shore where smoking is allowed. As a smoker, I thought I would hate this, but the clean beach and lack of cigarette ends in the sand confirms that it is a great idea. The smoking area is also a great way to meet other guests.
Gardens - A huge well done to the gardening team. It is absolutely beautiful at SATP. There are trees and flowers everywhere, and the stunning wildlife certainly enjoy it there! There are hummingbirds, woodpeckers, lovely little lizards, huge butterflies, cute bats, lots of evening crickets and frogs, and funny mud crabs that totter around the place. There are also mosquitos, but hey, you're in Jamaica - don't worry. (The hotel works hard to minimise the number of mosquitos, but a citron candle on each balcony would be a nice touch. A daily spray of repellent in the rooms by the cleaner would also help.)
The vibe: This hotel is so relaxed! We slept like logs every single night. So long as you are respectful and happy to move into Jamaican tempo, you will love it. It is the most relaxing holiday we have ever been on. If you like to dress up for dinner, you'll be in good company, but... Ladies, what I loved is that if you can't control the frizz and have sunburned your nose and need to go without makeup, it really is no problem. Just dress respectfully, but don't feel the need to make a huge effort, unless you'd like to. We found most of the hotel guests were pretty chilled out - I think it's hard to be anything but relaxed here. We usually try not to get attached to other holiday makers, but met some really lovely, laid back and funny people who we enjoyed spending time with.
Things to do: This was our first time to Jamaica, and we were unsure whether it would be a good idea to go off resort. Well, there was no problem at all! We met a great guy called Randy (John Wayne tours), who we went out with for a few trips. We told him what we would like to see and do, and agreed a price. He's a really cool guy. We felt safe and looked after all the time, but he is also brilliant fun, and although there were just two of us with him, he figured out that we liked a fun time and we had a little party in the minivan between destinations. He brought us to local eating places, an amazing bird sanctuary, YS falls, Martha Brae river for some gondolier type rafting, and a crocodile spotting river boat trip. Best thing was that he knows when the big coaches arrive with all the tourists, and was able to time it so we arrived when it was quiet. He also knows the guys working at each of the attractions and will make sure you are well looked after and given the best treatment. We had the place almost to ourselves several times. He is also very smart and knowledgeable about the nature, people and history of the place. We strongly recommend you ask for John Wayne (just outside the gates), tell him the Irish woman and English man sent you, sit back, listen to his massive collection of quality reggae and have a brilliant day out!

Thank you SATP for the best holiday we ever had. Sorry for crying all over the lovely receptionists when we left. Can't wait to come back!! Ps. Stay adults only, it was great!

Welcomed home!!! Again!!
Reviewed 3 days ago

This was my third visit to paradise! From the moment I arrived at the reception I felt like I had never left!!! Kadian and her team welcomed me and looked after me so well! I was given lodge 507 it was fantastic and finished with a new type of flooring! Superb. I have always had great food here! But I think it’s improved yet again? The grounds are amazing and well kept!! Always work going on staff always busy sweeping and trimming the Palms for safety reasons!! Over to the beach!!! Wow!! The toilets were stunning and a credit to the Palms. The management all of you and a gentleman by the name of Andre who is overlooking the whole resort are out to keep Sunset a top resort! Please don’t take away the rustic atmosphere!! The beach was always kept tidy by the boys over there and ready for 7am !!! Entertainment is enjoyable with Oshane performance outstanding!!! Poolside great fun and staff brilliant!!! I will be home again in March 20 !! So I think that says it ALL ?? Thanks to everyone!!! Mr D !!

Relaxing Vacation
Reviewed 4 days ago

We thoroughly enjoyed our week at SATP. It's a small, intimate resort and we felt catered to the entire time we were there. Check-in was quick and easy, rooms are clean and comfortable, grounds are immaculate, staff is incredibly friendly and helpful, food is good and varied, beach is beautiful and ocean is clear and calm. If we return to Negril in the future we would definitely stay here again.

Choice Honeymoon Spot to Relax
Reviewed 1 week ago

Such beautiful resort with excellent staff. The cabins were perfect. so cute and authentic. nice COLD AC in the room. The beach was amazing, and the beach staff always looking to help you in any way possible, you never have to lift a finger. Our dinners were amazing and Cornelius our server one night was an absolute pleasure! Our life guard on the beach Jovaine was such a great person to meet, always helpful every day! Will definitely recommend this resort to our friends and will be back soon!