4.0
Very Good 146 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • Located about an hour drive from Montego Bay's Donald Sangster International Airport
  • The resort's resident gardner, "Shorty," is on hand to take guests on flora and fauna tours
  • Free WiFi works well

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
restaurant wedding rehearsal dinner dining table

Overview

Location

With a stay at Sunset at the Palms Resort – Adults Only – All Inclusive in Negril, you’ll be convenient to Booby Cay and Kool Runnings Water Park. This 4-star resort is within the vicinity of Times Square Mall and Throne Room.

Rooms

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities including a health club and an outdoor pool. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Relax with a refreshing drink at a beach bar, a poolside bar, or one of 3 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10:30 AM.

Business & Travel Amenities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

How to Get There

Sunset at the Palms Resort – Adults Only – All Inclusive
Norman Manley Blvd
Negril, United States

Reviews

We loved Sunset at the Palms!
LovesRunning262

I never write reviews but I had to write one for Sunset at the Palms. My husband and I just returned from our five-night stay at the resort and we already miss it and can't wait to return. From the moment you arrive, everyone is so warm and welcoming. The resort is absolutely beautiful; you are surrounded by trees, beautiful flowers, and birds.

Our room was very clean and spacious and we loved that we had a view of the fields with the goats and some mountains. I loved seeing the goats out there in the mornings. We also had a daybed and a hammock on our porch, which my husband loved relaxing on in the evenings while he waited for me to get ready for dinner.

We really liked the food and appreciated the different themed nights for dinner, which allowed for variety of food options. Breakfast was also delicious and plentiful. The wait staff and the buffet staff were always very nice and professional. We used the gym a couple of times while we were there and were surprised at how big it was; we really appreciated the treadmills, free weights and different machines available.

The beach was gorgeous, very clean, calm and relaxing and it was definitely the highlight of our trip. The beach is not crowded like at other resorts, so you really feel like you are just hanging out on a beautiful beach with a really cool group of people, while at the same time having you own space. As soon as you arrive, someone comes to greet you and to set up beach chairs for you anywhere you want. There's always plenty of space so you don't have to rush to get to the beach early to get a good spot. They have security guards on site so you never have to worry about leaving your stuff behind while you are swimming or even if you want to go for a walk along the beach. The bathrooms on site are very clean and feel very luxurious. You do have to cross the street to get to the beach from the hotel, but it's such a short walk and there is always a crossing guard there to stop traffic for you to cross safely.

The best thing about the resort if the staff. I have never experienced such an amazing, wonderful, caring staff. Everyone was always so nice to us and they work really hard to make sure you are happy and comfortable. I want to say thanks to our housekeeper Taneisha for keeping our room clean and fresh, the staff at breakfast, Cornelius, who was our server a few times at dinner, Paul the super talented piano player, all of the crossing guards and especially the staff at the beach: Alexander, Jovaine, Nikoy, Oshaine, Akeem, Kimon at the beach grill, thank you all so much for working so hard for us and for making our vacation one we will never forget. We hope to see you all very soon again.

The only disappointment was that there was supposed to be a beach bbq night with a bonfire and music. We were looking forward to that but it was cancelled for some reason, even thought the weather was fine that night. Anyway, hopefully we get to experience it next time.

Thank you!
The Luecks, Room #301

A gem on the coast, a few little flaws
nicoleu451

We had a great stay at SatP. The hotel has tree hut style bungalows as rooms, which sets it apart in a pleasant way from the mainstream oversized hotel blocks. The bungalows are distributed across a lush and green grounds, so you don't feel cramped or crowded. I was pleasantly surprised by the size of the room, they looked smaller in the pictures. The rooms have balconies with a daybed, where I usually like to sit between beach and dinner - that's not possible at SatP, because they aggressively fog the grounds every afternoon, so sitting outside during that time is not possible. Also, the chemicals crept into the room, as there are no windows, just wooden shutters. I always felt slightly sick afterwards, and there is no escape.
The phone system only came alive halfway through our stay. This seemed to be the case previously, which makes room service kind of pointless, if you use that.

What I was impressed with: we had asked for our fridge to be stocked with diet coke/pepsi instead of beer. We thought it wasn't a big deal, as it's available at the hotel, but apparently, it was - so the staff went to a supermarket and got some for us. I appreciated that very much.

The grounds are well kept, and yes, the beach is across the street, stilI found the walk much shorter than in some of the big hotel complexes that are right by the beach. There is a security person who guides you over the beach, so it's safe to cross the road. The beach itself is really nice and not crowded, you always found a place under an umbrella or in the shadow for yourself and relax. There's Wifi at the beach also, which is convenient. I have not used the spa, but the gym everyday. The gym is big, the machines are in great shape, and it is air conditioned (if it isn't, just switch it on).

The food is where SatP really needs to catch up with the great quality of all the other services. It is not that the food is bad, it is just very unremarkable, and not a lot of variety. At a hotel of this quality, we normally have these "oooh, I have to have more of this!' moments. There was none of these moments at SatP. Breakfast was he same every morning - the same kinds of veggies, cheese, cold cut (just 1 kind), an egg dish, a potato dish, sausages, oat meal (there were different flavors) - the egg station, bread and pastries - the usual. What was great were the Jamaican dishes, which I always tried. Dinner was a salad bar and one or two prepared salads, the same cold stuff and fruit than breakfast, mostly sides like a rice dish, a potato dish, steamed veggies, most of the times a vegetable curry, a stir fry, different meats and one fish dish usually cooked/kept warm into oblivion, and a station where you could have a particular dish made fresh.

Lunch is a pared down version of dinner. I'm a pescetarian, so lunch for me usually consisted of some steamed veggies, fish and bread. However, if you come at 2 p.m. for lunch, the fish is completely dry, as is the warmed up bread. The beach bar however offers made to order burgers, nachos, jerk chicken, fries and cheese fries, etc. If that's what you crave for lunch, I recommend you stay there. Desert is just pastries - lovingly made cakes, pies and tartes, plus bread pudding or cobbler. These are all nice! But after a full meal in the heat, I'd have loved something lighter than creamy cake. Again, the food is not bad at all! I just expect to enjoy my food a little more on vacation, and it just isn't on par with the overall quality of SatP. What I loved, though: on Jamaican nights, they served local fruit, such as jackfruit, naseberry, and I loooved the sweet sop! Try the Jamaican dishes, they are nice, too.

The friendliness of the staff is really remarkable and makes the stay pleasant. Tobin was our personal concierge, and she's such a sweetheart. Even though 'confined' to the reception, she found ways to pamper and attend to us. Alexander at the beach really watched out for us, and Nadine helped with some little things, despite being the wedding planner. But really, everyone deserves a shout out.

Overall, we had a very pleasant and relaxing stay at SatP and would recommend it to anyone who is traveling to Jamaica!

Amazing vacation at sunset at the palms!!
AnnaB1486

We loved everything about this resort and our stay. The facilities are magical, the food was delicious. Loved sampling the Jamaican food. All of the staff was wonderful, we especially liked Damien, the security guard at the beach. Everyone made us feel like family! Craig the waiter was great as well. Would love to come back some day! The only possible complaint I had was that I like to go to bed early, and every night there was a loud reggae band that played until 10:30-11, which made it hard to sleep... but I guess I can’t really complain about reggae music in Jamaica!!