4.5
Very Good 4565 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

Located in Negril, Couples Negril All Inclusive is convenient to Kool Runnings Water Park and Booby Cay. This 4-star resort is within the vicinity of Times Square Mall and Throne Room.

Rooms

Make yourself at home in one of the 234 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private balconies. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools or 4 spa tubs, you can spend some time at the private beach. Additional amenities include complimentary wireless Internet access, an arcade/game room, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at a restaurant, or stay in and take advantage of the resort’s room service (during limited hours). Relax with your favorite drink at a bar/lounge or a poolside bar.

Business & Travel Amenities

Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is complimentary at scheduled times.

How to Get There

Couples Negril All Inclusive
Norman Manley Boulevard
Negril, Jamaica

Reviews

4.5 Very Good 4565 Reviews
Perfect honeymoon location
Reviewed 12 hours ago

My husband and I enjoyed an amazing honeymoon at Couples Negril. Firstly, it was great to be greeted at the airport with some cold drinks prior to our transfer to the hotel. The journey was good and our reception at the hotel fantastic. We were quickly shown to our room, which was perfect. A wonderfully comfortable bed, stylish bathroom and complimentary mini bar! The beach was absolutely beautiful, with staff working hard to ensure it was pristine every day. We didn’t use the pool as the sea was so warm and inviting - we preferred to spend our time in there! The catamaran cruise included in our package was exceptional, such a lovely and relaxing start to an evening. Each of the restaurants was fantastic, our favourite being Lychee which was Thai inspired. Otaheite offered fine dining which was delicious, but found it too cold with the air con in there! All staff were exceptionally friendly and lovely, making sure you were having a good stay. Orlando who worked at the juice bar making delicious snacks and amazing smoothies sticks in my mind, such a nice guy and so friendly. Definitely look upon our time at couples with a smile on my face, and I hope to return in the future!

You Don't Know Until You Go!
Reviewed 2 days ago

Irie TripAdvisor Readers!

I want to share some of the highlights and our thoughts of our AMAZING Couples Negril vacation in hopes that any skeptics or on the fence people can chose without worries 'Mon!

My wife and I have traveled to Jamaica 12 times in the last 25 years, needless to say we love it here!

We have stayed at all levels of All-Inclusive resorts in Montego Bay, Runaway Bay, Ocho Rios and Negril. We feel we have a pretty good idea of what is a good resort and what is a GREAT resort, as far as our needs and tastes are concerned.

We have stayed at Couples Tower, and Swept Away, loved them both!
Couples Negril checked all the boxes for us and we are confident that our resort "Home" search is over!

From the time we entered the lobby we felt comfortable, welcomed, and a sense of belonging that is hard to explain! Welcome Home they say to you!

Check in was a breeze, our room in block 4 on the first floor was amazing with enough view of the Caribbean that we couldn't quit looking at it, but had the tropical seclusion that we like! Beautiful beyond description!

The pool bar service was hands down the most friendly, caring group of bartenders we have ever encountered! I do not want to insult any of them by mis-spelling a name, they were the BEST and the drinks were the BOMB!

The Entertainment Coordinators, what can I say! They work their rear ends off and NEVER quit smiling and making sure everyone is having a good time!
One day Tavoya stopped and asked if should have lunch with us and we instantly made a friend for life! Her smile is infectious! This team ROCKS!!!!

The food was very very good! We are not caviar and filet mignon people, so that's not how we judge, but nothing we had was less than amazing!

Even the housekeeping team were so polite, respectful and performed SPOTLESS work!

The setting and vibe of CN is what we think captured our hearts, it's hard to describe!
Lush and tropical, blue and clear, bamboo and palm trees are Jamaica for us!

If you want marble, glitz and glamour, stuffy and boring, Don't come to Couples Negril!
If you want relaxation, fun, rejuvenation, romance, reggae, energy and the Real Jamaica.....you need to come to Couples Negril!

You Don't Know Until You Go!
Now WE Know!

Irie!

Couples Negril 6/30-7/7/18
Reviewed 4 days ago

Only half of the jets work on the hot tub by the 5000 block of rooms. A couple times we had to have someone come out to repair the hot tub. Upon first arriving, we got to the suite and the AC in the bathroom was leaking water all over the floor. There was a "pond" in there. I called the front desk and they called maintenance. Maintenance then called me and asked if 15 minutes was ok before someone showed up. No problem except I waited an hour and the front desk called back to find out how it went. I told her that no one had shown up yet. She apologized and called the guy back. I waited another 15 minutes and called the front desk again. I got a young man on the phone that said hold on let me call. He puts me on hold and never gets back on the phone with me. I wait 5 minutes more and call back at which point he says. I told you I would call and I did. I explained to him that he should have let me know as I had been on hold for over 55 minutes. About 5 minutes later the maintenance man shows and fixes the AC. It took him 5 minutes and then he actually cleaned the water also. Our first night in Jamaica was shot sitting around the room for them to show up. As for flag service on the beach, there was one young lady that chose to spend the majority of her time at the dive shop talking to the guys instead of taking care of customers. It was faster to get up and go get our drinks from the restaurant. On the bright side, the food is excellent but if you want first class service at the water sports desk, ask for Byron. He took us for a night snorkel and showed us turtles and an eagle ray. Also "Sugar" was wonderful. He taught my buddy and I how to use scuba equipment in the pool on a day when he was not going to dive. He did it out of the goodness of his heart. Those 2 men are assets to Couples Negril and I would hope that they retain them for many more years to come.

Pretty quiet, not much nightlife
Reviewed 6 days ago

Smaller resort which was nice. We had a ocean view room and could barely see it! Beach and water had seaweed you had to walk through by the shore. Starfish would come out every night in the water and a stingray was very close to shore you had to watch for. Food was okay. Did not like that pretty much everywhere you only get Red Stripe beer, got pretty tired of their cocktails. A lot of things are included in room rate, sunset cruise, kayaks and standup paddle boards. We also had $250 resort credit to use which was nice. We did go to their sister hotel, Couples Swept Away and thought it was much nicer, wish we stayed there. No seaweed on the beach and rooms were closer to the water.

Lived up to the hype!
Reviewed 1 week ago

With reviews so good and family
Recommendations I wasn’t sure that couples negril could live up to the hype but it definitely did!

We stayed at the Royalton next-door last year when it first opened and didn’t have a great experience from the lack of experienced staff to the crappy beach we , were hesitant to return to Jamaica since we had had better experiences in other Caribbean locations. But Couples redeemed Jamaica for us!

There is such a good vibe at this resort from the staff to the guests I don’t think our time could have been any better! As many other reviewers state, the resort is definitely in need of a makeover, but I’m reviewing my vacation not here to critique an old building (but for the record they do have some scheduled renovations in the near future).

I wish I could remember more staff names to shout them out but there were so many that they truly all deserve equal credit! It seems like they all get along ,enjoy their job , and are team players so there’s nothing more I could have asked for!

Our room was always clean and cold! Having problems at multiple resorts with subpar AC has been a big bummer for us in the past so that meant a lot to us at Couples! The bed was very comfortable and the ground floor was a great room to have; beautiful view of one of the many landscaped ponds there (building 7) and easy assess to the pool area from our balcony.

The beach at couples is amazing! Very clean, always chairs available, bartender service, and crystal clear water! At the Royalton next-door you would think you were in a different country; the beach and the water are both so different!

The food at couples was also great. There were always multiple options for food throughout the day and we never waited too long to get seated for dinner. My personal favorites were Lychee (Asian) and the breakfast buffet. If you are looking to go off the resort for some authentic jerk chicken I would highly suggest “Best in the west”. We have been there twice now and always bring home their sauce! It is a short drive , safe area , and amazing authentic food at a really low cost!

The activities included at Couples far outdo the many other resorts we’ve stayed at! They will take you out on a boat snorkeling, on a catamaran cruise, on a glass bottom boat tour , water skiing , and scuba diving along with the “normal” included water sports! This was a big deal for me as I have paid decent amount of money for these types of things in the past. I feel this makes the value of couples so much higher than other resorts.

Your round trip transportation is also included which can be costly when you are traveling all the way to Negril. I will say that being a seasoned traveler I prefer private transfers for a few reasons but there was nothing negative I can say about our experience with couples shuttle service.

To see how many people are frequent returners to couples and how many staff members remember and honor them puts the cherry on top! Stop reading reviews and go book your trip!!