Very Good 848 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Full English breakfast and free bike rental are included in the Jetsetter rate
  • Glamorous, romantic interiors
  • Top-notch South African cuisine in Dash restaurant
  • Prime position overlooking the V&A Waterfront, with its shops, pubs and restaurants

What To Know

  • The spa and pool are in the tiny sister hotel next door
  • The baths in some rooms are in the bedrooms or open-plan
  • Rooms wrap the building, with varying views: V&A Waterfront, ocean or Table Mountain
  • Couples, straight or gay, will love this hotel; families and bachelor parties not so much


  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Hip Lounge Luxury living room property home porch


Colonial crash pad with glamorous rooms and a top-notch restaurant on Cape Town's V&A Waterfront

The Look

In a colonial building overlooking Cape Town’s V&A Waterfront, this 35-room boutique hotel was inspired by the romance of Queen Victoria’s passionate early years with Prince Albert. The style is anything but 19th-century though with spacious rooms, marble bathrooms and a soaring lobby decked out in whites and creams and warmed up with royal purples and opulent fabrics. A smartly attired bellhop — stylish blue suit, white shirt, no tie — whisks your luggage away so you can concentrate on the lobby’s seductive centerpiece: a curvaceous, Gehry-esque white staircase.

Bed and Bath

The white theme continues in the guestrooms, but here it’s given a jewel box makeover. The bed has a dusky lilac headboard with a shimmering gold satin throw; the mirrors could be from Dita Von Teese’s boudoir. And a woodcut profile of a young Queen Victoria surrounded by delicate flowers and foliage adorns the wall. But it’s the view that steals the scene. Outside the huge windows are the twinkling lights of the waterfront, with its yachts, 19th-century clock tower and the crashing waves of the Atlantic. The rooms on the other side of the hotel look out at iconic Table Mountain.


Downstairs, in the hotel’s dark purple cocktail bar, stylish locals sip cocktails and premium wines from nearby Stellenbosch before dinner at Dash, the hotel’s restaurant. Cape Town isn’t short on gourmet eateries, and this is among the best, serving excellent French/South African cuisine in an elegant mirrored dining room.

In the Area

Take a five-minute walk to Bascule Bar for an alfresco bottle of Steph Weiss beer with the yachties whose boats are docked in the harbor out front. For a memorable massage, make an appointment at the hotel’s own small spa, which it shares with its sister hotel next door. Skip the soulless market at the V&A Waterfront and drive to Greenmarket Square to pick up souvenirs; foodies shouldn’t miss the Saturday Neighbourgoods Market at the Old Biscuit Mill.

How to Get There

Queen Victoria Hotel
Portswood Close Portswood Ridge
Cape Town, 8001 South Africa


4.5 Very Good 848 Reviews
Fabulous location, accommodation and staff
Reviewed 1 day ago

The Queen Victoria is a lovely hotel located across the street from the V&A waterfront. The rooms are very spacious. The staff go above and beyond to take care of everything! I had an accident and needed stitches. They contacted their doctor who is on call, they let me stay in our room (even though we had checked out) while the doctor stitched me up and they provided me with extra first aid materials. Each person who works there was extremely friendly and helpful. They also include a wonderful breakfast. There is a pool and free parking too!

Reviewed 2 weeks ago

Wonderful hotel! Excellent location, and staff couldn’t be more friendly! There’s a fab pool where you can also have breakfast and/ or tea . And you’re a minutes walk from the waterfront shops! There’s also free parking if you have a hire car, and a security guy to keep an eye on it!

Exceptional moments
Reviewed 3 weeks ago

Trip Advisor was created to give a voice to each of us travelers to enable us to make informed decisions. So if you are reading my review then read on...you may be glad you did.

We had pretty much no idea what to expect with the Queen Victoria Hotel so arrived full of hope (and ready for some luxury after five days in Kalahari on Safari). The smile that greeted us at the door of the hotel was enormous. Oswell immediately made us feel welcome, grabbed the luggage and handed over to the gentle kindness of Monalisa at Reception. No enigmatic smile, another beautiful beam. Her professionalism and courtesy are second to none and throughout our stay nothing was any trouble at all.

Jennifer also was instrumental in making our stay truly memorable with her kindness and thoughtfulness.

Jason...you deserve a mention too for your daily humour and attentiveness.

Gloria, breakfast couldn’t have been sunnier!

In fact all the staff at this hotel are exceptional.

And the staff make the difference in changing this from (another) great ‘luxury’ hotel into a memorable, extremely comfortable and friendly experience where you feel totally looked after by people who naturally want to look after you.

I can’t recommend it highly enough (and of course it has a great restaurant, spa etc etc etc...)

Great hotel, wonderful staff
Reviewed 3 weeks ago

My husband and I went to Cape town on honeymoon and had a great experience at Queen Victoria Hotel. Rooms are beautiful, breakfast is delicious (they even serves oysters) and the staff is wonderful. Jason is the most helpful and amazing recepcionist/concierge: kind, intelligent, helps you with everything you need - from tourist routes to restaurant reservations (bonus: he sings very well). It was truly a great trip!

Great location and helpful staff
Reviewed 3 weeks ago

We stayed here for four nights of our garden route tour. The location is perfect for the Waterfront and our room was very comfortable. The main feature of the hotel is its staff - they were all, without exception extremely helpful and so friendly. We will definitely return. Perfect. Special mention goes to Gloria who made every breakfast a real joy.... the breakfast was excellent too