4.5
Very Good 661 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
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property Suite Bedroom cottage condominium

Overview

Location

Located in White Plains, The Ritz-Carlton New York, Westchester is minutes from Galleria at White Plains and close to Pace University Law School. This 5-star hotel is within close proximity of The Westchester Mall and Westchester County Center.

Rooms

Make yourself at home in one of the 146 air-conditioned rooms featuring minibars and DVD players. Wireless Internet access (surcharge) keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Food & Drink

Grab a bite at one of the hotel’s 2 restaurants, or stay in and take advantage of 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms.

How to Get There

The Ritz-Carlton New York, Westchester
3 Renaissance Square
White Plains, NY 10601 United States

Reviews

4.5 Very Good 661 Reviews
Awesome location
Reviewed 2 weeks ago

The hotel staff is very kind and professional. The hotel is really quiet and nicely decorated at nigth with the front iluminated falls. Val et parking is reasonable..as Marriott Platinum Elite member ..upgrade was a Nice card... First time at Ritz and loved It.

Nice Central Location
Reviewed 4 weeks ago

We stayed here on a house hunting trip. The room was nice, spacious, and the AC worked amazingly. We like to sleep in colder rooms, and this AC got it to too cold. Room service was also excellent and its an easy trip to most of the important things in White Plains.

Average for a chain, a disappointment as a Ritz Carlton.
Reviewed 1 month ago

Wow, what a mess. First, the good. Arrived there and got a double-upgrade to suite 919, the Ritz Carlton Suite. And....that's the good.

Room 919 is huge, a huge living area, not 1 but 2 bathrooms, and a very large bathroom. But the room smells of dirty carpet, in fact the carpet is dirty and needs to be replaced. And the 90s called, they want their furniture back. The bed may have been the most uncomfortable bed of all-time. What a serious disappointment after getting upgraded. Uncomfortable couches, old toilets, old furniture and dirty carpets. This is the best room in this hotel?

For some inexplicable reason, breakfast is served in the lobby lounge. They actually set up a buffet there. The foot is mediocre, my wife jokingly asked me how they took all of the taste out of the fruit. The only redeeming feature of the buffet was the chef who made omelets, she was great. The rest? Had to ask 3 times for water. The server left us for so long after she first introduced herself to us that when she came back, she introduced herself again and asked us if we needed anything.

The pool on the roof is a nice touch except it's old.

The entire place needs a redo and as someone who seeks out Ritz Carltons to stay at, I was so disappointed in this hotel that perhaps I need to find a new favorite brand. If you've ever stayed at the Ritz Carlton Dorado Beach, or Grand Cayman, or NYC's Central Park, or Naples FL, you'll be extremely disappointed.

This place should be a Hilton or Sheraton, it would be good enough as one of those flags, but it is in no way indicative of what I expect from a Ritz Carlton.

Smooth stay at the Ritz
Reviewed 1 month ago

No complaints about this hotel...everything was perfect with no problems. Housekeeping was great, maintenance of the facility was great, the valets were super nice, and the location downtown is great since we like walking to restaurants and shopping. Couldn't have been a nicer stay.

Our Daughters wedding weekend
Reviewed 2 months ago

Where do I begin to describe what an INCREDIBLE experience we had this past weekend at The Ritz Carlton Westchester? From the minute we started planning our and our guests stay, until the last guest left, we were simply THRILLED! Josh Goetz was simply OUTSTANDING! He helped us secure almost 50 rooms, and made sure we were happy every step of the way. Checking in, Oscar was the nicest, most helpful bellman we have ever encountered. He couldn’t do enough to make us happy. Alicia at the front desk was an absolute doll, and EVERYONE else was so kind and helped make our weekend most enjoyable. The rooms are HUGE and well appointed, the food in the lobby, and BLT Steakhouse, along with the brunch we held for 125 people was DELICIOUS! If you are looking for an outstanding experience, run, don’t walk, to the Westchester Ritz Carlton!