5.0
Excellent 1107 Reviews
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Hotel Tugu Lombok
Sigar Pejalin, Tanjung, Sire Beach
Lombok, 83352 Indonesia

Reviews

5.0 Excellent 1107 Reviews
Feels like going back in time at this beautiful hotel
Reviewed 12 hours ago

Everything about this hotel is amazing - the rooms are gorgeous, the restaurant looks out on the pool and the ocean and is filled with Indonesian antiques. Our bathroom was open to the outdoors but totally private. Wondering around the grounds you keep coming upon amazing artifacts. The service is impeccable. It felt like there were more staff than guests. This may be because people are still worried about the effect of last year's earthquake. Driving in you can see results of the earthquake but the hotel did not suffer much damage. there are all kinds of loungers on the beach if you want a lazy day and they provide bikes and paddle boards to use for free. Tea is served every afternoon and it is enough food that we sometimes didn't want dinner. There are other little touches like personal notes written on leaves at your meals and an amazing towel animal zoo on our last night. The only disappointment was not the hotel but the snorkeling near by at the Gili Islands. The coral was mostly dead and we had to fight current - very different the snorkeling other places in Indonesia. On the plus side, we did get to snorkle with turtles.

Heavenly tropical hotel with amazing historical artefacts
Reviewed 5 days ago

Our 2nd visit to this idyllic hotel opposite the Gili islands was just as amazing as our first, despite the earthquakes last year. The warmth and attention of the staff is quite outstanding, I was suffering with a bad back and they could not have done more to make our visit memorable and comfortable. Sigit was charming and outstandingly supportive, and everyone was so warm and professional, continually checking that we were happy and everything was outstanding. The people of Lombok are kind, generous and welcoming wherever you go. We shall definitely come back next year, to savour the special magic of HotelTugu. Thank you again for everything.

Extraordinary Resort!
Reviewed 5 days ago

This resort is outstanding and extraordinary by all means! When we first checked in, we felt the resort was a bit quirky, however as we indulged more into the resort’s atmosphere we got very fascinated and loved it.

We had the Bhagavat Gita Suite, which had an amazing garden with pool overlooking the amazing beautiful beach, with an outdoor bathroom. The housekeeping team did an amazing room making up twice a day.

We loved the facilities at the resort. I don’t usually swim in resort pools as I usually get into the sea, however the main pools were very intimidating and made us want to take a dip in them, it felt very tropical surrounded by trees and overlooking the beach and sea. The main pool at the restaurant was also amazing.
We also rode bikes and tried the kayak and paddle boat. You do not ever get bored here.

The food can be described as “Food from Paradise”. It was extremely delicious, especially the curries. We almost tried all their curries, so yummy. Our waiter was so nice to give us the recipe of one of the dishes!
And the breakfast was a divine! The menu contained a plentiful options and you can order what you want, and the portions were big, and extremely yummy!!

Finally, the staff were very nice and made sure you enjoyed your stay to the maximum!

We were supposed to move to another resort for our next stay, but decided to cut one night and add it to Tugu, we just couldn’t have enough!

I highly recommend this resort!!

Fabulous place to relax and be made to feel very special
Reviewed 2 weeks ago

We had a wonderful week at the hotel. After a long day of travelling to get there, the welcome drinks by the pond at reception and then dinner in the awesome dining area was delightful. The grounds and accommodation exceeded our expectations. The grounds are kept impeccably and the accommodation is very spacious. The beds were very comfortable and we loved the look and feel of the bathroom.

The friendly and welcoming staff were impeccable; we were treated like honored guests the whole time. The food was fabulous and never disappointed. Being able to eat pretty much anywhere (main dining room, as well as elsewhere on the property) was a real treat. We recommend dining on the beach as a special evening (or for any reason).

It was easy to organise trips through reception (e.g. snorkeling in the Gili Islands, nearby; visit to water falls). We also made use of the snorkeling gear and kayaks. Snorkeling off the beach in front of the property is also nice; be ready to snorkel a fair way out to the really good stuff though.

The north and east of Lombok is rebuilding after the horrors of the earthquake last year. Lets hope tourists keep coming back to help the economy kick along. The locals are lovely people. We look forward to returning to Hotel Tugu when we return to Lombok.

Finally, we loved all the staff that took care of us. The restaurant team were all wonderful (thanks Joe, Gede and the team) and we would be remiss if we did not say thank you again to the room service staff. For our last night, they made up a gorgeous entry to our room using candles and flowers and inside a scene from a cultural story from items such as towels, hand towels and flowers. Very lovely, very funny and very touching. Our best wishes to you all - Mr Peter and Ms Linda.

Awesome hotel but late risers beware
Reviewed 3 weeks ago

We came here for the last 4 days of our 2 week long honeymoon through Singapore, Bali, and Lombok. Bali’s lack of nice beaches and super crowded streets were a huge let down for us since we were looking primarily for a peaceful beach trip. This hotel provided just that for the most part...

The beach next to the hotel is beautiful and we were a short boat ride away from great snorkeling in pristine reefs. We were picked up right on the beach next to the hotel for our private tour of the Gili Islands on a glass bottom boat, which was one of the highlights of our entire trip! We also appreciated the freely available stand up paddleboards as we are avid paddleboarders back in Seattle.

The grounds of the hotel are breathtaking. There are interesting sculptures and little intimate sitting areas to relax in all around the huge grounds of the hotel. It has a lot more character and charm than your typical 4 or 5 star beach resort. There are two giant infinity pools that are much warmer than the other pools we tried in Semanyak and Ubud, Bali. It was also largely empty when we came, which was a bit of a surprise but a pleasant one nonetheless. No fat shirtless westerners walking around looking like lobsters and sipping their giant fruity cocktails here! The service was amazing just like in every other hotel of the same caliber in Indonesia. Best service I’ve ever experienced and I’ve stayed in resorts in many different
countries.

That said, not everything was totally positive. For one the beach may not be for everyone. It’s really rocky and full of sea urchins. If you want to swim in the ocean you have to either swim in a little shallow strip of water just after you get in the sea or go out to the deep reefs. This was not a problem for us as we loved all of the beautiful snorkeling but it may be an issue for guests who just want to relax in the ocean without heavy swimming. The hotel does provide rock shoes and snorkeling equipment free of charge.

Second, unlike Bali which is mostly Hindu, Lombok is primarily Muslim. This means having to listen to multiple rounds of daily chanting played over speakers coming from outside of the hotel. It’s very loud! So loud that you can’t escape the sound from anywhere in the hotel. Now obviously it’s not my place to tell anyone how and when to practice their religion, especially as a visitor in a foreign country. However, being woken up at 4:55am by loud chanting lasting over 30 minutes is not my idea of a relaxing time, especially during my honeymoon. I’m not an early riser at all. I prefer to get up naturally around 9am, which I’m not able to do back home due to my 9-5 job so being woken up that early on vacation when I can sleep longer is a big negative for me! It would have been nice to be warned by someone before we came here. If this is a problem for you, bring quality ear plugs like I thankfully did. The hotel does provide ear plugs but they’re not very good at blocking the loud chanting. To be fair, this is not the hotel’s fault but still worth mentioning because it was a big problem for us.

Third, the actual rooms and amenities are
a bit shabby for a 5 star hotel, with the exception of the pools. The furniture looked really old and the drink/snack options were lacking in the room we stayed in. All of the pool and beach chairs looked like they were falling apart and the cushions were dirty. We stayed at the Samaya in Seminyak, Bali, which is also a 5 star hotel by the beach and it was a lot nicer in terms of accommodations. The bed at Togu was comfier though. This was not a problem at all for us as we usually stay in Airbnbs and hostels when we travel but if you’re used to other 5 star accommodations, you may be disappointed. The grounds of the hotel are also very quaint and beautiful so you will feel like you’re in a 5 star hotel for the most part when walking around outside and like I said, the service is top notch.

Overall, we had a great time at this hotel and will return if we’re ever in Lombok again!