Relais & Châteaux Hotel Heritage
What We Love
- A classical 19th-century mansion in the medieval core of Bruges, with 22 lavish rooms and suitesStaying in a classic 19th-century private mansion right in the heart of Bruges
- Working out in the 24-hour fitness centre housed in the building’s ancient cellar
- Unwinding in classically-styled rooms featuring iPad and beautiful marble-clad bathrooms
What To Know
- Located in the romantic, historic heart of Bruges just steps from Market Square
- Rooms are elegant yet modern
- Free WiFi works really well
It’s easy to be seduced by the Belgium city of Bruges. Nicknamed the Venice of the North for its gorgeous canals and waterways, it’s a fairytale-like place packed out with awe-inspiring Gothic buildings, cobbled streets, quaint medieval houses, fascinating museums and wonderful open-air markets. And the beer, chips and gourmet chocolate aren’t bad either.
Set in the centre of what has been a UNESCO World Heritage Site since 2000, this private 19th-century mansion opened as a four-star hotel in 1993. Following renovations in 2008, it now comes with a fitness centre housed in the ancient cellar, stylish bar and stunning-restaurant that has two forks in the Michelin Guide for its modern Belgian-French cuisine.
The treats continue in the 22 unique guest rooms and suites, all of which pile on the luxe with grandiose décor, lavish furnishings, rich fabrics, carpeted flooring, lovely marble-clad bathrooms and a truly homely vibe. But it’s the thoughtful extras that bring things right up to date; mostly the flatscreen TVs, Nespresso machines and writing desks with iPads. Relais & Châteaux Hotel Heritage was unsurprisingly awarded the title of Best Luxury Boutique Hotel at the World Luxury Hotel Awards in 2014.
How to Get There
We were greeted by a darling and gracious desk person. She explained everything about the city and gave us a wonderful map. As our room was not yet ready, we went out to explore the city. Upon our return, later in the afternoon, our luggage had been placed in our room along with a lovely fruit bowl. Chocolate was placed on our pillow in the evening. The room was a bit small, but adequate. Only negative was that the shower/bathtub surface was very slippery and rather dangerous.
This hotel is well situated near the main square ( and also has a laundromat right next door!) The rooms, like many in converted old buildings, was very cramped with low ceilings, but was clean and the staff very helpful. We had a problem with hot water twice but this was very well handled by the staff . We must complement Delphine, who works at the front desk, as she was very sincere about helping with this problem and very professional in the way she handled it. We would imagine that in this gorgeous old town, this is one of the best hotels and would be happy to stay there again.
As we were staying in the hotel, and what a wonderful hotel it was, we decided to try out the restaurant. It's a small restaurant but attention to detail (a feature of this hotel) made it feel cosy and exclusive without formality and stuffiness that can sometimes blight this type of experience. Service was impeccable and we were guided through our amazing taster menu by a sommelier who really knew his stuff. And, more importantly, wasn't a stingey pourer! The food was perfect. From the amuse bouche all the way to handmade chocolates quality, taste and presentation were outstanding. The whole experience was as good, if not better, as Michelin starred eating in England - this beautiful little place really is up there.
After the meal it all went tits up as we ended up in a dodgy Irish bar and watched Man City get stuffed by Liverpool or should I say the dodgy referee who almost completely ruined my memory of the night.
Definitely recommend staying at this hotel. Location is prime. Close to everything but not loud at night. Very friendly and helpful staff. Delicious fruit infused water in the lobby. A wonderful lounge area with a bar and fireplace. Very comfortable to sit and relax. The room was spectacular. One of the nicer rooms I’ve stayed in and definitely the best I’ve stayed in Europe. Very comfortable bed. Great big bathroom with a tub and separate shower. Chocolates at turn down. At checkout they provided a goodbye bag with bottled water and candy. I couldn’t have been happier with my stay.
A beautiful, small hotel, very cosy with high standard of cleanliness and service. Staff are very charming and helpful. Double room on small side but had everything required for stay incl little extras such as fresh fruit, water carafe, Bose speakers, coffee machine. Didn't have the breakfasts (now wish I had) but don't tend to eat lots in the morning and at Euros 15 for continental would want to make the most of it. Lovely bar area and restaurant with lots of chandeliers (which I love). Would highly recommend to anyone visiting Bruges.