Relais & Châteaux Hotel Heritage
What We Love
- A classical 19th-century mansion in the medieval core of Bruges, with 22 lavish rooms and suitesStaying in a classic 19th-century private mansion right in the heart of Bruges
- Working out in the 24-hour fitness centre housed in the building’s ancient cellar
- Unwinding in classically-styled rooms featuring iPad and beautiful marble-clad bathrooms
What To Know
- Located in the romantic, historic heart of Bruges just steps from Market Square
- Rooms are elegant yet modern
- Free WiFi works really well
It’s easy to be seduced by the Belgium city of Bruges. Nicknamed the Venice of the North for its gorgeous canals and waterways, it’s a fairytale-like place packed out with awe-inspiring Gothic buildings, cobbled streets, quaint medieval houses, fascinating museums and wonderful open-air markets. And the beer, chips and gourmet chocolate aren’t bad either.
Set in the centre of what has been a UNESCO World Heritage Site since 2000, this private 19th-century mansion opened as a four-star hotel in 1993. Following renovations in 2008, it now comes with a fitness centre housed in the ancient cellar, stylish bar and stunning-restaurant that has two forks in the Michelin Guide for its modern Belgian-French cuisine.
The treats continue in the 22 unique guest rooms and suites, all of which pile on the luxe with grandiose décor, lavish furnishings, rich fabrics, carpeted flooring, lovely marble-clad bathrooms and a truly homely vibe. But it’s the thoughtful extras that bring things right up to date; mostly the flatscreen TVs, Nespresso machines and writing desks with iPads. Relais & Châteaux Hotel Heritage was unsurprisingly awarded the title of Best Luxury Boutique Hotel at the World Luxury Hotel Awards in 2014.
How to Get There
We recently stayed 3 nights at this wonderful hotel. Our room was great. The staff were extremely pleasant and helped with everything we needed. They even booked our train trip back to Amsterdam for us. Everyone at the front desk were extremely helpful with restaurant suggestions and reservations. The location is perfect for access to the whole city. We would definitely stay here again. Congrats to Relais and Chateaux for another terrific hotel
The Heritage was the perfect home after a day of biking, hiking and wandering. Staff is charming. Small and personal enough to make you feel like you're returning to warmth and familiarity. An intimate dining room offers outstanding food, and a cozy lounge holds just a half dozen guests, who invariably end up enjoying each other. Fresh flowers, coffee and pastries beneath your window open to the streets sounds and sunlight. Great bathrooms/showers. And downstairs a vaulted, artistically-lit cellar holds six sophisticated fitness machines -- which you will likely have to yourself.
I would have given this hotel 5 stars except that we had issues sleeping both nights we stayed because the air in our room was broken. We tried to leave the window open, but the noise from the street was too loud to sleep. I alerted the front desk staff and the issue was fixed one afternoon and air did come into our room, but later that evening, it stopped working again and we had to sleep in a hot stuffy room again. I left a comment card at the desk the 2nd morning letting them know the air was broken in our room, and the manager came up to let us know that they don't run the AC since it's too cold and they are a green hotel. I was surprised at how defensive he became instead of acknowledging that there might be a problem with the heat/air in our room and trying to address the true issue. We never tried to run the AC, but no air at all - hot or cold came into the room, making it hot/stuffy.
Just returned from a short break at this fabulous hotel and I can honestly say "wow" - incredible staff + professional attention to detail + genuine warmth and friendliness shown to all guests + amazing breakfast + brilliant location literally 1 minute walk from main market square. A sincere thank you to everyone...nothing was too much trouble including a specially prepared take-away breakfast at 5.45am! Beautiful & luxurious bar area, lounge and breakfast room made you feel spoilt. Everyone was so helpful and I was even able to check-in early.
Congratulations to Hotel Heritage for exceptional service in wonderful and comfortable surroundings. We will return one day.
A wonderfully quaint hotel with superb service from the entire staff. Check-in was smooth and the hotel took care of parking our car (make sure you reserve a parking spot beforehand). The room was very clean and we were welcomed with a bowl of fruit and bottle of water, which was a perfect snack after a long day driving from western France.
Breakfast buffet was excellent with lots of different options for any liking. They made eggs benedict and waffles on request and both were superb.
Great location, just around the corner from the city center. Highly recommend and will definitely stay here again next time we are in Bruges.