Relais & Châteaux Hotel Heritage
What We Love
- A classical 19th-century mansion in the medieval core of Bruges, with 22 lavish rooms and suitesStaying in a classic 19th-century private mansion right in the heart of Bruges
- Working out in the 24-hour fitness centre housed in the building’s ancient cellar
- Unwinding in classically-styled rooms featuring iPad and beautiful marble-clad bathrooms
What To Know
- Located in the romantic, historic heart of Bruges just steps from Market Square
- Rooms are elegant yet modern
- Free WiFi works really well
It’s easy to be seduced by the Belgium city of Bruges. Nicknamed the Venice of the North for its gorgeous canals and waterways, it’s a fairytale-like place packed out with awe-inspiring Gothic buildings, cobbled streets, quaint medieval houses, fascinating museums and wonderful open-air markets. And the beer, chips and gourmet chocolate aren’t bad either.
Set in the centre of what has been a UNESCO World Heritage Site since 2000, this private 19th-century mansion opened as a four-star hotel in 1993. Following renovations in 2008, it now comes with a fitness centre housed in the ancient cellar, stylish bar and stunning-restaurant that has two forks in the Michelin Guide for its modern Belgian-French cuisine.
The treats continue in the 22 unique guest rooms and suites, all of which pile on the luxe with grandiose décor, lavish furnishings, rich fabrics, carpeted flooring, lovely marble-clad bathrooms and a truly homely vibe. But it’s the thoughtful extras that bring things right up to date; mostly the flatscreen TVs, Nespresso machines and writing desks with iPads. Relais & Châteaux Hotel Heritage was unsurprisingly awarded the title of Best Luxury Boutique Hotel at the World Luxury Hotel Awards in 2014.
How to Get There
We recently took our first trip to Bruges and chose the Hotel Heritage for our brief stay. We could not have been more pleased. Upon arrival we were greeted warmly and were surprised to find that we'd been upgraded to one of the suites in the hotel. Very happy!
The hotel is small, I think there are only about 20 or so rooms so it's definitely a botique experience. The owners make a point of greeting new guests in the hotel's parlor at 6 pm for champagne and hors d'oeuvres so we got to meet both Johan and his wife Isabelle as well as other travelers.
Our suite was very comfortable, the bedding was great and I'm a stickler for comfortable pillows and was not disappointed at all. They have a small restaurant where breakfast and dinner is served and breakfasts consist of either a continental, menu service or a buffet. We had the buffet every morning and what a great selection of meats, cheeses, smoked salmon, cereals, breads, eggs etc.
The hotel is in the middle of any sites you'd want to see and we had a great time walking around the city.
I saw one review that mentioned something about staff not being courteous or helpful and how they weren't ever greeted upon arrival. I find that unusual and frankly hard to believe. When we arrived in our taxi, we got out and as I was paying the driver I noticed that not only had he already taken our bags out of the trunk, but one of the young ladies who works there had already brought them inside for us. She actually came outside as we pulled up. Then while we were checking in, she took them upstairs to our room and was waiting for us outside the elevator to greet us and show us the amenities in the room. Wonderful service.
Lastly, on the train back to Germany, my phone rang. It was the hotel letting us know that upon cleaning the room, the cleaning staff noticed that my wife had left some precscription medication in the bathroom and how would we like to have them returned to us. I was grateful we stayed at such a nice place as I'm sure many larger hotels might not even bother to call.
A wonderful stay at a great little hotel!
The good lady and I stayed at the Heritage whilst in Bruges. I honestly think this is one of the best hotels we have stayed in.
The staff are all great and very helpful, so polite and chatty.
Breakfast was superb, there was something for everyone right down to champagne. All top end quality produce and service.
The room was good, nice size and comfy - everything you would expect to find in a hotel of this standard.
It’s around €10 in a taxi from the train station. We visited via short breaks and got a really good deal Eurostar included (worth a look)
If you stay here I genuinely think you will want for nothing, everything is thought of and catered for.
We stayed 3 nights in this hotel, which was one street back from the main square so really a very convenient location. We were greeted by a very helpful receptionist and were shown to our room which was outstanding. The champagne breakfast was fabulous. So much variety from freshly squeezes oranges, fruit, continental or cooked. You could choose how to have your eggs cooked and home made waffles were delicious. We wouldn't hesitate to return
Simply lovely all round experience. Location was ideal, staff were superb. Cleanliness outstanding & the breakfast is absolutely wonderful. We thoroughly enjoyed every aspect of our Anniversary trip to Brugge, which was made particularly special by our delightful stay at the Heritage Hotel.
Beautiful property and gracious hosts in an ideal location! They make the Relais & Chateaux name proud... would be happy to stay again! We were there for two nights, and the staff went above and beyond to be sure we enjoyed our stay and the city of Bruges. Thank you for a lovely visit!
As a foodie, also highly suggest visiting the food market on Wednesdays, plus picking up some of the gorgeous homemade delicacies at D’s Deldycke for the perfect picnic. And, meals at Den Dyver and Cafedraal (suggested by the hotel) were both a treat! Wish we had the chance to enjoy more than breakfast (which was outstanding) at the Hotel Heritage restaurant! Next time...