Relais & Châteaux Hotel Heritage
What We Love
- A classical 19th-century mansion in the medieval core of Bruges, with 22 lavish rooms and suitesStaying in a classic 19th-century private mansion right in the heart of Bruges
- Working out in the 24-hour fitness centre housed in the building’s ancient cellar
- Unwinding in classically-styled rooms featuring iPad and beautiful marble-clad bathrooms
What To Know
- Located in the romantic, historic heart of Bruges just steps from Market Square
- Rooms are elegant yet modern
- Free WiFi works really well
It’s easy to be seduced by the Belgium city of Bruges. Nicknamed the Venice of the North for its gorgeous canals and waterways, it’s a fairytale-like place packed out with awe-inspiring Gothic buildings, cobbled streets, quaint medieval houses, fascinating museums and wonderful open-air markets. And the beer, chips and gourmet chocolate aren’t bad either.
Set in the centre of what has been a UNESCO World Heritage Site since 2000, this private 19th-century mansion opened as a four-star hotel in 1993. Following renovations in 2008, it now comes with a fitness centre housed in the ancient cellar, stylish bar and stunning-restaurant that has two forks in the Michelin Guide for its modern Belgian-French cuisine.
The treats continue in the 22 unique guest rooms and suites, all of which pile on the luxe with grandiose décor, lavish furnishings, rich fabrics, carpeted flooring, lovely marble-clad bathrooms and a truly homely vibe. But it’s the thoughtful extras that bring things right up to date; mostly the flatscreen TVs, Nespresso machines and writing desks with iPads. Relais & Châteaux Hotel Heritage was unsurprisingly awarded the title of Best Luxury Boutique Hotel at the World Luxury Hotel Awards in 2014.
How to Get There
Loved Bruges & loved this hotel! Very elegant. Friendly service. Excellent location! And an incredible value at the rate we paid.
Two pieces of advice - 1) skip the junior suites. We'd booked a Deluxe room & it was absolutely beautiful & charming. They moved us up to a junior suite during the trip. While it may have technically had more floor space, it's not nearly as old-world European-ish/chandelier-filled charming (more modern look/feel & sloping ceilings can be a bit claustrophobic). And 2) they only turn on the air conditioning in your room if you ask the front desk to do it for you. We didn't realize that & arrived on a 100+ degree day and learned the hard way. :)
As expected of a Relais & Chateau property - every little detail in this property is well looked after. From the hand written welcome note, to fresh fruits & the daily weather card slipped under your door each morning - as guests, you were made to feel special! We were lucky to book their special summer promotion (stay 3 nts & pay for 2) so we had 3 wonderful days to explore Brugges. The rooms are a little compact but contains all the creature comforts you could have (special mention to the absolutely comfortable bed & high quality bed linens). The room also has been updated to have mobile phone charges - excellent idea! There is a Bose music system as well as a Nespresso machine in the room. An iron & pants presser which doubles as ironing board is also a nice addition (all hotels should have this wonderful gadget!) Bathrooms are luxuriously appointed & plenty of toiletries supplied. The evening turn down service with chocolates each evening was a treat. One of the best parts of this hotel is the hammam - so nice to return after a day of exploration to a nice steam & sauna. One has to book (in hourly slots) & then have exclusive use of the place for that period. It was a great way to unwind at the end of each day!
What makes this place exceptional is the service - everyone (including the restaurant of which I will review separately) goes over & beyond to ensure you have a good stay. They were genuinely sincere in wanting you to enjoy your stay & nothing was too much trouble. Lots of little things were anticipated before hand by the staff - its as if they read your mind! We thoroughly enjoyed our stay & are firm fans of R&C establishments. This hotel is indeed one of the finest in Brugge.
Spent three days staying at the amazing hotel just a stones throw away from the main square. Beautiful inside and high quality throughout. We stayed in a suite on the fourth floor which was generous in size and very comfortable and very clean. Staff were extremely pleasant and helpful and went out of their way to make your stay a memorable one. They all had a great attitude and nothing was too much trouble. Could not fault the hotel, service or location in any way. Will be back again.