Hotel ‘t Putje
What We Love
- A lovely Bruges hotel in the city's historic heart, with breakfast and an optional dinnerThe unbeatable location near the heart of Bruges' medieval center
- Opting for a delicious dinner in the hotel’s charming restaurant
- Having the normally bustling cobbled streets all to yourself in the deep mid-winter
- Celebrating the New Year in this charming city
The perfectly preserved medieval Belgian town of Bruges, near the North Flanders coast, could have stepped straight from the pages of a fairy tale, with its cobbled lanes, dreamy canals and picturesque market squares. Add to this its historic churches, glorious jumble of wonky cottages and whitewashed almshouses, and you’ll find a photo opportunity on every corner. For this reason, it’s often a teeming tourist hotspot in summer, so if you want to have its many charms pretty much to yourself (except during the festive season, when the Christmas markets attract thousands), a winter visit is ideal.
Sitting pretty on a cobbled square near the historic old part of town, Hotel ‘t Putje is perfect for setting forth to explore the town on foot. Occupying an elegant yellow building, the accommodations sit above the hotel’s acclaimed but laid-back restaurant, which is favored by locals and visitors alike. Interiors have recently been refurbished, so you can expect crisp, clean, newly painted décor. Hunker down by the roaring open fire in the lounge, and enjoy a tipple in the cozy bar.
How to Get There
The best thing about this place is probably the location. It’s very close to the town centre and also very close to the train station.
The room we stayed in however wasn’t the best.
The bed was quite soft but still okay. There was no tea/coffee making facilities. Air conditioning and the lamps in our room were broke. The safe in our room also did not work either.
Perhaps we were unlucky with this particular room but we did not cause a fuss as we were only there too sleep.
Staff were friendly though.
Pleased with room, bed a bit soft in middle but nice and large and comfortable. Had a balcony area with table and chairs which was unexpected but welcome. Quiet area but still close to centre. Staff very helpful, happy to store our luggage after checkout and also offering us refreshments when we came back to collect it. It is a 3 star so no tea/coffee making facilities in room but everything was clean.
Very clean room and modern decoration, large clean en-suite bathroom with nice powerful shower. The bed mattress was a little too soft for me. Staff were friendly and helpful. The hotel is ideally situated with the town centre only walking distance away and the 24 hour underground car park only a few metres away which costs €8.20 for 24 hours.
The only fault would be that my partner had a broken leg when we went so she needed a wheel chair and crutches to get around. The hotel entrance has a large step down to get in and although there was a lift the floor we were had different levels with 2 or 3 steps to each level so I say it's not very disabled friendly. However despite this i would go back but without the girlfriends broken leg.
The room was large and clean with two windows. The shower was lovely and warm, again very clean. Sadly the mattress on the bed was very soft and we sunk in the middle!
Location was perfect, right next to the car park which was 8€ for 24 hours. Close to the town centre too.
The staff were really helpful and friendly. We took our own kettle etc and didn't order breakfast.
It's a little tricky negotiating the many steps to our room with a broken leg!
Will definitely return again.
I booked a single room for a short over-night sleep as I had to leave very early next morning. Never-mind the bit humid smell of the building and the loud sounds of the bathroom floor, I thought the value for money is all in all fine for the location and comfort. I was not aware I will lose time and energy to recover extra money charged by the hotel from my credit card. When I got home after few days I saw in my bank account balance that I was charged by the hotel my own room costs and after few minutes I was charged again with a value of more than 5 times the cost of my room. So a total of over 6 time the costs with no notice! In 4 days I never received a call or e-mail to notify me that they made a mistake. I called them directly and they told me that it is a mistake and that I probably make mistakes too in my life and I should understand. I spent 27 Euro in international calls with them and booking.com to notify the issue. What I don’t understand is how they are even authorized by their booking software to charge my card for other room’s expenses not included in the booking I made. The lady on the phone tells me they do not see the details of the credit cards and charged me for another room. Yet, the trust with sharing credit card details to a hotel is exactly based on the expected capacity to safely use that information. And the last 4 digits of the card are clearly visible on their bills. In case you do not have the capacity to offer safe transactions, booking.com can deal professionally with payments directly and one could easily buy their services if cannot do it by themselves. As the security of client’s bank data and charges should always come first. The fact that, as indicated by the person I talked to on the phone, you cannot even see when you made a mistake and charged someone else worries me even more since it shows the random access they have at charging clients’ cards. In fact, if I wouldn’t have noticed it in my bank account, they would have never returned to me to rectify it, since the situation logically makes it that their only concern is to be covered and to charge someone, no matter who. I asked for an urgent refund and they told me that a refund can take up to 30 days. This is no way to rectify a mistake nowadays when all banks have services for instant transfers. All in all it shows a lack of professionalism and even less the will to care for their clients when they are at fault. I will never use my card directly with the hotels from now on now since I learned that they can charge unauthorized amounts and definitely will never return or recommend this hotel to someone. Since for the loss of energy they costed me and still waiting for my refund, they will never compensate me. Do verify your bank balance after staying here!!!