The St. Regis Deer Valley
What We Love
- Chaise-lined ski beach and heated terrace with a 40-foot fire garden, ideal for viewing people and mountains
- The private midmountain location, which puts you steps from the trails yet still close to Park City's nightlife
- Unflappable St. Regis service, which includes on-call butlers and eager ski valets
- READ MORE: 72 Hours in Park City
What To Know
- The resort’s midmountain location means you need a car or shuttle to get to the action in downtown Park City
- Multiple hallways and levels make it easy to get lost finding your way around
- Ski-in/ski-out access is just that, as snowboarding is not allowed at Deer Valley
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
With a mountain-modern design by Linda Snyder, the hotel is refreshingly free of antlers and saturated ski lodge colors. Thick stone pillars and dark woods meld with neutral colors, subtle textures and snug seating in muted umbers and browns to create a contemporary look that’s polished but not stuffy. In the lobby a two-sided fireplace anchors the vast room, while the cozy adjacent library offers a more intimate setting. More than 200 pieces of original art grace the public spaces — the most notable being the bar’s commissioned mural by Phillip Buller, which depicts Park City’s mining history.
Bed and Bath
The cool, mountain-modern vibe continues in the 177 guestrooms and suites, showcasing a palette of subtle charcoal, taupe and rust. Rooms with views of the slopes boast fireplaces and Juliet balconies. Bathrooms include glass-enclosed showers with rainfall showerheads, soaking tubs and plush towels and robes.
Jean-Georges Vongerichten, who happens to be a skier, created the J&G Grill, a sophisticated stop that offers elevated farm-to-table cuisine, including black truffle pizzas and thick cheeseburgers with Beehive cheddar. Après ski and hike, the stylish St. Regis Bar becomes a vibrant scene for guests to mingle over signature cocktails, some made with spirits produced by the local High West distillery. The wine vault, with its lavish red leather banquettes, entices diners pre- and post-dinner. The hotel’s greatest luxury is the Remede Spa, a soothing escape awash in earthy winter white.
In the Area
Just 35 miles from the Salt Lake City airport, the historic former mining town of Park City harbors three distinct resorts, Deer Valley, Park City Mountain Resort and Canyons. Shopping and dining are concentrated along a sloping one-mile stretch of Main Street. Pop into the Wasatch Brewery for a Polygamy Porter or reserve a table at Silver, a swank restaurant and lounge in a renovated 1926 brick building. At the Utah Olympic Park, you can ride a bobsled, take a freestyle skiing lesson, or peruse the Alf Engen Museum, an homage to skiing history and the 2002 Salt Lake City Olympics.
How to Get There
The resort is beautiful no doubt. Unfortunately, I did not experience what I would expect from a prestigious brand name resort at this rate.
It starts with arrival. You have to take the incline to get to the hotel because it is a gated community and Lyft, Uber or taxi is unable to drop you at the front registration desk. This would not be a problem for most people, but I have a disability and hard time walking far distances. The rather rude young attendant at the door told me it was “a very long walk“ from the funicular arrival point to the registration desk. It turns out it was not that far, but he was very offputting and not helpful. They did take my luggage straight up to my room I didn’t have to struggle with that thankfully.
Speaking of rooms, they gave me a accessible room which included beds that were extraordinarily high and difficult to get into. The staff could’ve used some accommodation training. They continually left obstacles for me to trip on on my floor such as slippers, slippery rugs and floor mats.
I had no cold water in my shower which unfortunately I had to enter into to turn the water on. As a result, I scolded myself with water that was about 115°. So much for a shower. I asked them to repair it and they attempted but did not succeed so day two resulted in a second extraordinarily hot burning shower and washing my hair in the bathtub again.day 3 the water seemed to have regulated but the handle fell off onto my toe. Really? This is what we expect when we pay so much for a hotel room?
The room temperature was extraordinarily hot and I slept with the door open every night. This was fine except that my room faced the reception area where the young attendants would gather early in the morning and talk vividly.
I asked for a coffee maker to be placed in my room and they did but did not bring me any coffee cups. The next day they didn’t replace the coffee. I hate having to call Butler service every time I want something.
I will save the staff for the most part was very helpful and friendly. They do have two puppies on site in training. The one gentleman watching them was rather rude and wouldn’t even let me pet them but other than that they all seem to be accommodating and friendly.
The mussels are divine. White fleshed served in a garlic ridden white sauce. They also serve it with crispy garlic toast. A nice treat to warm your soul on the slopes or take the funicular up from the Deer Valley base.
I stayed at the St. Regis for a business conference that was being held at the Montage. Unfortunately, I was only here to sleep for a few nights and I didn't get to enjoy all the amenities of the hotel. However, the service I received was excellent and I highly recommend a stay here. The rooms are fabulous!
St Regis is perfect, as always. From the bar, to the restaurant, to the pools, and to the rooms, no detail is left to chance and there’s no better place in Utah. If you happen to be there in the afternoon, catch the opening of champagne with a sword.
Having just completed our stay at the St. Regis Deer Valley, I wanted to compile some feedback and review our experience! We stayed just one night in February, during the busy ski season (post-Sundance film festival in Park City). We tried to sample as much of the available options as possible, so I'll try to hit the high points for each.
o Due to my Marriott Platinum (now Titanium) status, we were upgraded to a beautiful luxury suite on the 7th floor. We enjoyed the two gas fireplaces, stocked kitchen and two beautiful balconies overlooking the Deer Valley ski resort mountainside.
o The bar experience was phenomenal - our drinks in the evening were expertly crafted and we really enjoyed chatting with Jesus, the fantastic bartender. He did a great job engaging us while not forcing a conversation, and the spicy margarita we had was truly spectacular.
o We had an a-la-carte breakfast at the J&G Grill, and the food was quite good. The short-rib hash was a standout, perfectly cooked and went great with the breakfast potatoes (and the signature St. Regis DV Bloody Mary's) that we enjoyed.
o We checked out the outdoor pool/hot-tub, and were pleasantly surprised with the pool area even in the winter. It's a great environment for lounging and watching the skiers go by. I would expect to have more hotel workers managing the outdoor area, (for example, the pool chairs were crusted over with ice) but it was a nice area to hang out.
o Overall, the hotel service was definitely not up to the standard of a five-star resort, and definitely not up to what we'd expect from the St. Regis. The service did not seem like a 5-star hotel, but rather more akin to a business hotel like a Courtyard Marriott or even Fairfield Inn.
• Driving up to the funicular to check in, there was not a dedicated attendant supervising the valet, leaving us to wait outside in the cold until one of the drivers showed up.
• Upon check-in, no one offered to help us with our bags or otherwise ensure we had an easy check-in process. We were left to carry out own bags up to the 7th floor.
• Platinum/Titanium Benefit
o The front desk, unfortunately, did not help with explaining to us the platinum/titanium benefits we were entitled to as high-level elite members of Marriott/SPG rewards. We were unaware of our free breakfast voucher until we did some research online.
• It seemed almost as if the front desk were reluctant to give us that information up front. In the future, it would be much appreciated if the front desk were up-front about which benefits elite members are entitled to. We were also unable to check out after 12 noon regardless of our Titanium status.
o While we enjoyed the s'mores in the evening, we were disappointed with the hotel staff's ability to procure standard amenities during our stay. After asking for a newspaper at the front desk, the staff never delivered the paper to our suite.
• We assumed that such a prestigious hotel as the St. Regis would have these basic tasks on auto-pilot, but sadly found that our simple request had been ignored.
Additionally, we never heard back from the St. Regis after sending them feedback directly, which was disappointing.