4.5
Very Good 2358 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Exterior building house home mansion Resort palace

Overview

Location

With a stay at Williamsburg Lodge, Autograph Collection, you’ll be centrally located in Williamsburg, steps from Golden Horseshoe Golf Club and minutes from Bruton Parish Church. This family-friendly hotel is within close proximity of DeWitt Wallace Decorative Arts Museum and Public Hospital Museum.

Rooms

Make yourself at home in one of the 323 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. While the golfer in the family is out on the course, you can enjoy above-par recreational amenities such as outdoor tennis courts and an indoor pool. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). If you’re planning a day at a nearby theme park, you can hop on the complimentary shuttle.

Food & Drink

Satisfy your appetite at one of the hotel’s 2 restaurants. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Williamsburg? This hotel has 28540 square feet (2651 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.

How to Get There

Williamsburg Lodge, Autograph Collection
310 S England St
Williamsburg, VA 23185 United States

Reviews

4.5 Very Good 2358 Reviews
Nice Hotel, Bad Management
Reviewed 1 day ago

This is a very nice hotel. The rooms are small, but very clean. The staff are poorly trained and make it obvious that you are not welcome. The police were at the hotel upon my arrival as a result of an irate guest who had been overcharged. I received my hotel invoice by email after I returned home and realized that I had been overcharged as well. I had to call twice to get the invoice corrected. The staff at the Leaf and Barley are very unfriendly and incompetent. Better management would make this a nice hotel.

Terrible service, noise issues, disappointing
Reviewed 2 days ago

Where to begin?
As I write this, loud live music is coming from the courtyard, which my room overlooks. The front desk told me it ends at 10 pm. When checking in, with my children, this was not mentioned. It is literally impossible to sleep. The front desk offered an apology. That doesn't help my tired children. It is so loud that my window might as well be open.
When we checked in yesterday at noon, we requested a cot. (Also requested on the reservation.) When we returned from a long, very hot day of sight seeing and then dinner, no cot had been brought up. I called down and it rang so long, I hung up. I called again and was put on hold for 5 minutes and ultimately hung up. After 9 pm, the cot arrived.
I've never stayed at a hotel where the phone rang so long that I gave up. And I've never been put on hold for so long.
The room itself is very nice and clean. But my overall experience has been poor. I expected much better from this hotel and will definitely not recommend it.

Customer Service excels here
Reviewed 3 days ago

My family and I have stayed at this hotel several times and very much enjoy it. It has a great location close to the campus of Historic Williamsburg and the rooms and bathrooms have been renovated and and very nice indeed. But it is the customer service that sets this place apart. I had a snafu with housekeeping that hadn’t been resolved after several hours. But after talking with Nicole at the front desk she not only set the housekeeping issue straight herself but made up for the inconvenience on top of it. Nicole is an exemplary example customer service done right. Snafus happen- it’s part of running a business but what matters is how you handle it; and Nicole was dedicated to make it right. I couldn’t have been more pleased with the outcome. I will definitely be staying here again.

Great place to stay for a family vacation
Reviewed 7 days ago

We visited Williamsburg with our kids and our 2 year old granddaughter. This hotel was a gem. While we were there, we were able to take advantage of the free shuttle service to take us everywhere for restaurants and shopping. The drivers and the welcome staff were personable and friendly. The rooms were large and the crib was clean!!! Breakfast was great!! We were able to come at different times and still get to see each other. I would stay here again and again.

Concierge shout out
Reviewed 1 week ago

Very comfortable Inn. Disappointed that the staff was unable to give us the room we had requested, but the concierge was more than sufficient to make up the difference.
Jill, our concierge, was great in every way. We totally appreciated everything she told us to do. She was knowledgeable, friendly and anxious to be sure we saw certain attractions, and was totally spot on.