Oceanaire by Diamond Resorts
What To Know
- Every guestroom has an ocean view
- The Virginia Aquarium is a short drive away
- Valet parking and free private parking are available onsite
- Complimentary WiFi is provided
- Free WiFi
- Kids Club
- Parking On Site
When you stay at Oceanaire by Diamond Resorts in Virginia Beach, you’ll be on the beach and minutes from Pacific Place and Neptune’s Park. This beach hotel is within close proximity of Neptune Statue and Hillier Ignite Fitness Park.
Make yourself at home in one of the 189 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and an arcade/game room.
Food & Drink
Relax with your favorite drink at a bar/lounge or a poolside bar.
Business & Travel Amenities
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
How to Get There
Great venue for a grad party! Everyone had a great time, great view on the 9th floor where the venue was located, awesome food, attentive staff. Would highly recommend. If rain is in the forecast-
No worries they will accommodate the party inside.
First of all, the gentleman that checked us in was very condescending to us, he should be let go or needs serious customer service help. We got there around 1:30pm, so well before check in time, he said he would put us on a list to try to get us in a room before 4 (check-in time). At 4:20 we still hadn't received the check in text. We had 2 toddlers and had been waiting all afternoon, I finally got with a manager and she found us a room. Every front desk staff member seemed less than thrilled and showed it to the guests. Pros- location, 1 bedroom suites (great for kids). Cons- front desk staff, resort fee (don't get much for the money)! I would look elsewhere in the future.
My wife and I recently stayed here and weren't thrilled with the overall experience. Thank god we got a deal because this hotel had some quite expensive rates moving into summer and I wouldn't pay a dime more than I did.
Location is great. Ocean front and beautiful. Great access to boardwalk and lots of great local places.
Right in the flight path of the jets flying in and out of the naval base which was cool.
Valet and baggage service was on point
Check-in was a disaster. We checked in at 4:00 and there was only one person behind the desk. Granted a very difficult guest was causing a lot of backup but they should have had someone else to help the poor girl behind the counter.
Beds and pillows were not comfortable. Woke up with neck and back pain and I'm only 35.
There was a light bulb out in the room when we arrived. I told the front desk as the lighting was quite dim and they said they'd have someone replace it. No one ever came.
There is no automatic room cleaning. Which is odd for the price and again helpful if communicated but OK. So we went to front desk to ask for new towels and toiletries and we came back later and they left a gigantic pile of towels on the TV stand along with a pile of soap and shampoo. It looked like it had been thrown in there and the amount was almost obnoxious. Not sure why they didn't just put them in the bathroom? You also have to get rid of your own trash. Again fine but helpful if communicated.
There is an "adult pool" but several times we went to use it and it was filled with kids screaming and jumping in. I love kids but not when I'm in the mood to relax at the "adult pool."
A lot of these are things it's kind of like, OK whatever, but ultimately they ended up part of our experience and therefore I'm sharing for those of you paying $400+ more a night.
So I booked this room for the holiday weekend as you know it was crazy expensive fine.first off the greeting was less than pleasent, elevator had a twenty minute wait all the time, no coffee no room service as in they dont clean your room change your towels nothing. My room was dirty and smelled terrible as if there was cat urine and rotting food stuffed places. I would never stay here again the only thing they want or give you is a gift certificate to buy a time share. Stay away!!! The only nice people there are they vallette
Had the pleasure of being taken care of by Mark hasten, his first solo day behind the tiki bar. Mark is the epitome of awesome. Always smiling, handling all customers with top notch customer service, nothing short of an awesome guy and a true asset to the oceanaire staff. You're blessed to have an employee like Mark!