Sheraton Roanoke Hotel & Conference Center
- Free WiFi
- Handicap Accessible
- Parking On Site
When you stay at Sheraton Roanoke Hotel & Conference Center in Roanoke, you’ll be near the airport and close to Valley View Mall and Virginia Museum of Transportation. This family-friendly hotel is within close proximity of Splash Valley at Green Ridge Recreation Center and St. Andrews Catholic Church.
Make yourself at home in one of the 320 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with down comforters. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Spa, Wellness & Premium Amenities
Don’t miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a spa tub. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Guests can catch a ride on the complimentary shuttle, which operates within 3 mi.
Food & Drink
Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Roanoke? This hotel has 6437 square feet (598 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times.
How to Get There
We got what we thought was a great deal here, but quickly found out why it was so cheap. It has a 3.5 star rating on Hotwire due to the fact that when it was first built I'm sure it was very nice. But I don't think anything has been updated since the mid 90's (that includes the parking lot, carpets, and decor.) There is a spacious restaurant that is only open for the "complimentary continental breakfast" which included waffles and... nothing else. Not even fresh fruit or toast. The hallways smelled horrible - a mixture of cigarettes and dog. The sheets were a very low thread count and itchy, and the bed was an extremely hard spring mattress. Despite the Do Not Disturb sign we left on the door all day, someone came in and "straightened up." Lastly we noticed the pool had a layer of scum on it from poorly balanced chemicals. Do not fall for the high rating and cheap price. Not a good stay.
We stayed for 2 nights. The location was fine and there was plenty of parking. The room seemed clean but the air conditioner was very noisy. I did not have any breakfast. The gym looked nice but the pool is unusable...even my 9-year-old was unable to tolerate the icy water. He was so upset that he couldn't swim. Staff was very friendly and available. For the price, this is a decent stay.
I could go a lot of ways with this review. I am giving it three stars. It could go either way with some fixes/changes or not taking care of things. We were attending something at Va Tech and were bringing our dog. This place was reasonably priced, accepted dogs, didn't charge a lot for the dog and wasn't that far away. It was a bye weekend in October, so about 40 minute drive. We arrived about 10pm Friday night. Its location is interesting but it is close to the airport as most conference centers are. Just be prepared for an interesting exit to get on the main road, two lights. From the outside in the evening the front is nice. When I walked into the vestibule, I thought I had walked into a furnace. Then in the lobby it was overly warm also. They had a couple people checking guests in, no real line. The person that helped us was nice but really had to listen to understand her. Being we had a dog, they gave us a room on the first floor. Have not had to do that before but no big deal. We eventually found our room. The person at the desk told us but remember that hard to understand part. We should have asked again. The room was a typical two bed room. The bathroom was interestingly small. The main room had more than enough space that the bathrooms could have been bigger. To close the door of the bathroom, I had to stand between the counter and the toilet. This was about a 6inch space. When you open the door it is about an inch from hitting the toilet. The toilet paper roll was on the counter because the holder did not have the bar to hold it. In the shower, the head was not tight enough so it was spraying water over the shower curtain onto the toilet. I fixed it so that it doesn't do it any more. The sink in the bathroom was all the way to the left because it had to be something you could stand in front of it or you'd be standing in the toilet. The mirror cam to the middle of the sink. The ceiling had a bug that someone had killed stuck to the ceiling. The beds were decent for a hotel, slept fine. We had the A/C down to 60 degrees but don't think it was working correctly because it never felt less than 70 degrees. The tv worked well and had good reception. The placement was not good. When you laid in the bed it was difficult to see because it was too low. The room did have a small fridge and coffee maker. I thought I was in a dorm room because the coffee pot was on the top of the fridge and fridge was on the floor. Probably should have a cabinet for it. My point is that the room could be very nice, just need to get into the details. This is a management thing, hold your team to a higher level. We had a door to go outside next to our room in the hallway. The door was propped open the first night, not much for security. The second night I went out the same door to take our dog to the dog area right outside and the door closed, great. When I went to go back in, I used my room key to unlock it and nothing. Guess that's why it was propped open. We parked in the back parking lot close to our room. This parking lot was about 10 years over due for new asphalt. Again, this is why I could go either direction with this review. If management walked the property daily, these things would be noticed. They would all get addressed at once but start where you can. This could be very nice hotel.