4.0
Very Good 2368 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stay in one of USA Today readers' top waterfront cities, with a breakfast option and more
  • The hotel’s ranking as one of TripAdvisor’s top 10 in Richmond
  • The city’s popularity with Frommer’s, USA Today and Travel + Leisure
  • The view out your window, of the James River or the State Capitol
  • Your option to stay in a room with Club Lounge access, including hot breakfast, evening beer and wine and more

What To Know

  • Located in the heart of downtown Richmond
  • WiFi costs extra; contact property for more details
  • The hotel hosts events often, so choose a room away from the elevator for a quieter night

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A TripAdvisor-top 10-hotel in a Travel + Leisure City to Visit in 2016, with breakfast and Club Lounge option

Location

With a stay at Omni Richmond Hotel in Richmond (Downtown Richmond), you’ll be minutes from Virginia Governor’s Mansion and Virginia Civil Rights Memorial. This 4-star hotel is convenient to Virginia Commonwealth University.

Rooms

Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Richmond Hotel
100 S 12th St
Richmond, VA 23219 United States

Reviews

Staff doesn't seem to know what's going on
HappyTraveker

Expensive hotel and room. For the price I would expect certain amenities, such as nice lobby decor, clean rooms, exercise and pool, etc. But several things happened that were disappointing. The associated restaurant took over 30 minutes to serve our lunch. The checkin desk gave me a room key for the 11th floor which did not work. The room I had, 1122, was noisy because of a service elevator that kept going up and down all day which we could hear in the walls. I was first told it would be turned off about 8:30 PM. At 10:20 PM it was still going, despite 3 requests to stop it. A complimentary shuttle service was offered to take us to our restuarant. After waiting 30 minutes after the time it was due, we took an uber. The room itself did not offer convenient plugs in the room for electronics, etc. I had to use an extension cord which I fortunately had. There are many hotels nearby with the same rates and amenities. I would recommend trying one of those for your visit to Richmond.

Very Nice Stay
Steven S

Overall a very nice experience. Staff were all very friendly and most helpful, especially the bellmen. Room was clean and quiet. Hot water was out for a day, which posed a problem for my wife--I had a 7:30 AM meeting so no problem for me. Food for breaks and socials was very fresh and tasty. The banquet staff replenished the food in a timely manner.

Underwhelming
emmajane7

I spent one night at the Richmond Omni to attend a wedding. I checked in at 3 pm and was told there were no “club kings” available, even though that was what I had reserved. When I inquired why I was told “well, we have 6 weddings this weekend”...very unapologetically, as if that was an explanation for getting ‘bumped’. I also had to search out the valet parking attendant.
You’d think with all those weddings, they would have been fully staffed, but it seemed not.
My actual room was good sized, and a king. Fine, but I already had a bad taste for the overall vibe of the hotel. Both times we tried to get drinks in the bar, the service was slow and disorganized. The one bright spot of service was at breakfast the next morning. All in all, I’d go elsewhere next time.