4.0
Very Good 2148 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stay in one of USA Today readers' top waterfront cities, with a breakfast option and more
  • The hotel’s ranking as one of TripAdvisor’s top 10 in Richmond
  • The city’s popularity with Frommer’s, USA Today and Travel + Leisure
  • The view out your window, of the James River or the State Capitol
  • Your option to stay in a room with Club Lounge access, including hot breakfast, evening beer and wine and more

What To Know

  • Located in the heart of downtown Richmond
  • WiFi costs extra; contact property for more details
  • The hotel hosts events often, so choose a room away from the elevator for a quieter night

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A TripAdvisor-top 10-hotel in a Travel + Leisure City to Visit in 2016, with breakfast and Club Lounge option

Location

With a stay at Omni Richmond Hotel in Richmond (Downtown Richmond), you’ll be minutes from Virginia Governor’s Mansion and Virginia Civil Rights Memorial. This 4-star hotel is convenient to Virginia Commonwealth University.

Rooms

Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Richmond Hotel
100 S 12th St
Richmond, VA 23219 United States

Reviews

4.0 Very Good 2148 Reviews
Yes to the Omni location and staff
Reviewed 6 days ago

We stayed here earlier this week. Fabulous hotel location in the center of everything downtown. We asked for a room with 1 bed and ended up being upgraded to the Concierge floor into a very nice room. That was nice but the entire Omni staff was the best. So welcoming and engaging and seemed genuinely interested in letting us know they appreciate our business. In our many stays in Richmond this level of customer service is unequaled. The value of a welcoming and competent staff cannot be over rated. We hope to stay there in 3 weeks on our next visit.

The entire hotel has gone through intensive restaurations.
Reviewed 1 week ago

Although our room on the 19th floor had a breathtaking view of Richmond, the smell was difficult to excuse. The club service was curt and probably tired - and didn't want to accommodate tired travelers. Beds were clean and comfortable but the smell still hunts us. I ended up spraying my perfume around the room. No I did not contact housekeeping since I am sure whatever they would have suggested would have inconvenienced us even more. While we are venue shopping for my daughter's wedding in 2019 - I may return to Omni to just check my own sanity!

Not satisfied
Reviewed 1 week ago

Asked for a cot at reservation. Confirmed that room was for three people upon arrival. No cot was in room when we checked in. Called front desk to have cot delivered. Waited on hold for too long and finally had to hang up. Went to front desk to get cot delivered. Waited about one hour for cot to be delivered. Expected better from Omni.

Caters to Large Groups
Reviewed 1 week ago

The hotel was busy with large groups. My room was not ready and had a Queen when I requested a king. Hospitality was lacking most likely due to overwhelmed employees. In Shockoe Bottom you are much better off at the Berkeley across the street.

Management performs exceedingly above
Reviewed 2 weeks ago

What started out as a "hiccup" on our arrival for my wife's bday weekend, ended up to be an over the top, exceedingly above expectations, experience because of 2 supervisors....Dante and Walker. Both made not only our experience enjoyable but me a dedicated customer