4.0
Very Good 2355 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A stay in one of USA Today readers' top waterfront cities, with a breakfast option and more
  • The hotel’s ranking as one of TripAdvisor’s top 10 in Richmond
  • The city’s popularity with Frommer’s, USA Today and Travel + Leisure
  • The view out your window, of the James River or the State Capitol
  • Your option to stay in a room with Club Lounge access, including hot breakfast, evening beer and wine and more

What To Know

  • Located in the heart of downtown Richmond
  • WiFi costs extra; contact property for more details
  • The hotel hosts events often, so choose a room away from the elevator for a quieter night

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A TripAdvisor-top 10-hotel in a Travel + Leisure City to Visit in 2016, with breakfast and Club Lounge option

Location

With a stay at Omni Richmond Hotel in Richmond (Downtown Richmond), you’ll be minutes from Virginia Governor’s Mansion and Virginia Civil Rights Memorial. This 4-star hotel is convenient to Virginia Commonwealth University.

Rooms

Make yourself at home in one of the 361 air-conditioned rooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Spa, Wellness & Premium Amenities

Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless Internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.

Food & Drink

Grab a bite to eat at the hotel’s restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Richmond? This hotel has 15000 square feet (1394 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Omni Richmond Hotel
100 S 12th St
Richmond, VA 23219 United States

Reviews

4.0 Very Good 2355 Reviews
Nice Hotel and Staff
H3582JEandrewb

We enjoyed our stay at the hotel. The staff was friendly and helpful and the rooms were clean and comfortable. Valet service was prompt and friendly. Lobby was very nice and comfortable but very difficult to find a newspaper. I would stay here again.

Housekeeping needs improving!
rialou116

My husband and I and our friends decided to met at the Omni for their Wedding Anniversary for a few days to celebrate their special day. Upon checking into our room everything seemed nice but the next two days the room was not attended to which left us with our beds unmade, no towels and dirty. I had to go to the front desk both times to complain about this but the manager wasn't that concerned or shocked. Asked if I wanted someone to come up to our room, which by now was 6:00 pm as we were out all day touring different places. Seriously, at these prices they should be ashamed of themselves. They seemed to put all their energy into entertaining the Redskins football team which were staying at the hotel . I asked to speak to the housekeeping manager, that shocked them actually. He apologized and said he would speak to the employee that was in charge of the 11th floor. Totally unacceptable in my book. We've stayed at the Omni in Atlanta as we're very pleased but this hotel has poor management. We called for help with our luggage the day we checked out but their was no answer at the desk so we took care of our own bags. The seemed overwhelmed at the valet and need more help. Would not recommend this hotel. Pricey and not worth it. I have to say the manager took off $100.00 but the total bill was $1200.00. Not enough in my book. Hope this helps someone else not to be disappointed in this hotel.

Finally a Hotel That Gets It
VincDon

I recently had a one night stopover at the Omni while visiting family in Richmond. I must say I was very impressed. Not just about the hotel but also the staff. When I first arrived I was greeted by valet. I believe the charge for valet was $27 versus self parking for $25. I decided on valet because after 6 hours of driving from Charleston, the last thing I wanted to do was drive around for parking. Needless to say the valet was friendly and quick.

This is when I started noticing something different about this hotel versus many I stayed in. I walked inside and was automatically greeted by the bellman. I look up and literally twenty feet or so away was registration. Check in was a breeze. The lady at the desk was very friendly and even set me up with the room I wanted (by the way corner rooms are nice). Once I got to the room I noticed quite a few quiet hours signs up which to me is awesome. A hotel that enforces this rule is hard to come by. As I entered the first thing I noticed was the view of downtown and the river. I'd say I had one of the best views of Richmond. The second thing I noticed after my shower was actual bath towels that were large and covered you. I know this is small but I'm tired of the hotels that give you these small was cloth looking towels. Anyway, from the customer service, to the small things that can make travelers happy...it seems like this hotel gets it. It has a convenient layout and is close to the highway. Next time I'm in Richmond, I'll be back.