The Omni Homestead Resort
What We Love
- A two-acre waterpark area with a lazy river, waterslides and whirlpools
- Onsite activities galore (think tennis, carriage rides, hiking, biking and falconry)
- Healing hot springs and even more healing treatments at the sprawling Canyon Ranch SpaClub
What To Know
- Dress codes vary between resort activities and restaurants
- A 15 percent resort fee per night is added to your rate and includes WiFi, in-room coffee, afternoon tea, valet and more
- Rollaway beds are available for $10 per night
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
- Room Service
The 15,000 acre Homestead resort has treated guests (including 22 US presidents) to healing waters and a whole lot of southern charm since the 18th century. The 483 luxe rooms mix old world class—custom mahogany furniture, historic Virginia art, plaid throws beside floral curtains—with modern comforts, from feather beds to flatscreen TVs. Many have fireplaces and porches with rocking chairs. The Canyon Ranch Spaclub’s ahh-inspiring treatments — many of them teen-friendly — spell afternoon bliss indoors, while two acres of outdoor waterpark space include a lazy river and 100 feet of waterslides. And that doesn’t even scratch the surface of the onsite activities — we’re talking clay tennis courts, two golf courses, miles of trout-stocked streams, 100 miles of riding trails, bowling, ice-skating, croquet, billards, downhill and cross-country skiing, oh and falconry (yes, falconry). Seven on-site eateries offer a range of opportunities to refuel with everything from classy fine-dining to historically inspired tavern bites.
In the Area
Since the mid-18th century, Hot Springs, Virginia, has offered a genteel escape for city dwellers. The homey mix of country estates, quaint inns and resorts make for scenic country drives. Take in the healing waters of the hot springs or find your peace in another kind of water — the Jackson River’s 14 mile trail is great for hiking and fishing. Play a round at The Homestead’s Alleghany-view Cascades Course, designed by William S. Flynn and consistently rated among the best in the country. Rotating exhibits of landscape paintings and multimedia sculptures grace the trendy Warm Springs Gallery. And locals love tucking into continental fare at John’s Steakhouse, especially from its Appalachian-view patio.
How to Get There
So let me start off by saying we had high expectations for this resort. Let’s go over the good it will be quick. The resort is placed in a beautiful setting and you can instantly fell the historical character you would expect from a 252 year old resort. The attendant, bell hops and front desk staff were all very nice, helpful and courteous.
Not let’s go over the “not so good”. Once we checked in we went directly to our room. The rooms are definitely dated which would be expected due to the resorts age but the musty and moldy smell was very noticeable. The rooms air conditioner is beyond old and could not keep the room cooler than 78 so it made sleeping unbearable. The water pressure yes I know water pressure but I must advise that the water pressure is almost non existent 1 psi away from a trickle which made showering an experience all of it own.
Once we’re situated we decided to head to the pool is was a little before 6pm when we got to the pool. Pool was fairly empty we were a little hungry and the kids wanted to go on the slide and lazy river. We were very surprised to find that the bar and food stop at 5pm and the slides and lazy river at 6pm. Also there were no lifeguards that we could see. Pool area was also pretty dirty but we thought maybe they clean it up overnight. Next morning we woke up got to the pool area around 11am. We were very surprised to see it was just as dirty. We saw the same food, drink spills etc on the tables as the night before. Children’s area was filthy water was cloudy. Jacuzzi was just flat out disgusting beyond murky. If I had tester strips I would bet that water was not balanced.
For the pool area this is icing on the cake. We made our way to the bar area and the staff was somewhat rude and inattentive to us. This is a resort an honestly the whole pool area is being ran by young adults who are poorly trained in the hospitality business. Several times a group of them would gather and ignore the guests. Never once were we asked would you like another drink while sitting at the bar and while sitting in the pool area for 5 hours not one server came over to ask us if we would like something. The lazy river which is for me a must when we stay at resorts was terrible. I had to paddle my way with my kids and wife through the lazy river so yeah that was not good.
Now on to the food. The food at the two restaurants we ate at were mixed. Woodys food is pretty sub par. Service there wasn’t great with the exception of the bartender who kept coming from behind the bar to see if the was anything else we needed and actually apologized for our waitress. Dinner at the Jefferson was ok what you would expect from maybe a longhorns not a resort. The waitress messed up my order which was fine they fixed it and offered us a dessert we declined everyone’s untitled to a mistake. The steaks were below average and slightly over cooked. The cream corn was fabulous. The service all in all at this place was average. They never asked to take the finished app dishes away or empty plates which is annoying that we had to keep asking. Also if your gonna have a dress code enforce it. On vacation we are more casual people but if there’s a dress code we abide by it. Seemed most of the time we were the only ones that did.
I will say one of the highlights of the stay was the 2 gentleman at the lobby bar. They were engaging, hospitable and definitely had us feeling that southern love.
I rarely write reviews this long but this place fell so short of our expectations on so many levels. We would never stay here again under any circumstances. Also if you already booked at the resort restaurants save your money and have a meal at Sam Snead’s 1912 Steak. Food was fabulous service was impeccable.
We had a lovely time & had a beautiful room w/ a private balcony in the Tower!
We were sorry to see that the dress code for dinner had been relaxed in The Dining Room.-we prefer the more formal attire.
Our family had a great time! We have two first graders and they loved the water park area. Our room could use some updating- peeling wallpaper, carpet stains. We had no hot water when we arrived nor water in the shower, but it was fixed promptly! Woody's Restaurant was expensive and service was slow, but our server was pleasant.
We decided to take a weekend trip away from the kids and were pleasantly surprised by the options available at this Virginia hotel. The cheapest room was quite spacious --enough floor space for us both to do yoga together if we wanted. There were numerous activities available including hiking, kayaking, sport shooting, zip line, horseback riding, etc. The dining is add on expenses are quite hefty, but we loved having so many active and adventurous options in a place very close to our home.
We had a wonderful three day trip with three of our grandchildren. they loved the place and of course there are many activities to keep them occupied. A memorable experience, Staff is great and very customer oriented. Beautiful location too. Highly recommended