Grand Hotel Kempinski Vilnius

Traveler (764)
Room & Suite (262)
Dining (206)
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Fully refundable before Sun, Mar 31
Breakfast included
$250
Fully refundable before Sun, Mar 31
Breakfast included
Get rewarded with One Key
$250
Breakfast included
$227
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

5.0
#4 of 90 hotels in Vilnius
Location
4.9
Cleanliness
5.0
Service
4.8
Value
4.6
Travelers' Choice
Luxurious and elegant Grand Hotel Kempinski Vilnius is truly a distinctive and individual hotel experience in the very heart of Vilnius. Relax, enjoy and find yourself surrounded by refinement at one of our 93 rooms and suites overlooking spectacular views over the Cathedral Square and Old Town. The hotel features contemporary Le Salon Bar & Lounge, refined and elegant Telegrafas Restaurant, Kempinski The Spa offering relaxation and treatments, 6 fully equipped meeting rooms.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Airport transportation
Business Center with Internet Access
Wifi
Hot tub
Indoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Special diet menus
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Hammam
Massage
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Soundproof rooms
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, Russian, Lithuanian
1,040Review13Q+A100Room tips
Traveler rating
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Detailed Reviews
Susan A wrote a review Feb 2020
Matlock952 contributions249 helpful votes
5.0 of 5 bubbles
The whole experience was absolutely perfect but the one area that, I feel, is outstanding and which sets Grand Hotel Kempinski, Vilnius, apart from other hotels is the service. From checking-in until leaving, the staff were uniformly professional and so helpful, as well speaking excellent English (thank you!). Particular mention has to go to the concierge for doing exactly what a concierge is supposed to do but which, so often, is not done these days. The Ladies in Red (what a great concept!) were the consummate professionals, welcoming, eager to listen and so helpful with their great advice in getting us what we wanted rather than pushing local favourites. They were superb and a real credit to the hotel.

The other stand out area for us was the dining room. Breakfast was exceptional and we loved the idea of the lazy breakfast at the weekend (served until 1400 hrs), of which we managed to take advantage on one of the mornings. The choice and quality was first class and I still cannot forget those divine Lithuanian eggs! The waiting staff were the epitome of the Kempinski professionalism and were spot on. Two waiters in particular served us and, on the four mornings that we had breakfast, nothing was too much trouble for them. We also liked that they showed some interest in us and took time to speak to us each morning. Again, superb and such a credit to the hotel.

I cannot fault our stay in any way and cannot identify any area where improvement is required. Each and every member of staff that we encountered ensured that we were taken care of and, importantly, they did so with a smile. Praise must also go to whoever is responsible for training. The staff were a young bunch but so enthusiastic and amazingly professional. To have achieved such a consistent standard is a great tribute to the hotel.

Finally, thank you for such a wonderful first stay in your wonderful city.
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelVilnius, General Manager at Grand Hotel Kempinski Vilnius
Responded Mar 5, 2020
Dear Esteemed Susan, On the behalf of the entire team here at the Grand Hotel Kempinski Vilnius, I would like to express my sincere appreciation on such inspiring review about our hotel on TripAdvisor. Reading your comment truly makes us proud, indeed thank you for letting us know that your entire stay with us was a greatly enjoyable one. We are happy to learn that with attentive service and delightful breakfast at the restaurant "Telegrafas" we were able to exceed your expectations. Undoubtedly, I will happily share your heartwarming review with the entire Kempinski Vilnius team as it is a great source of inspiration for us. Thank you for staying with us and we would be delighted to welcome you back any time to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius. Yours Sincerely, Kai Schukowski General Manager
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JAT77 wrote a review Feb 2022
Birmingham, United Kingdom655 contributions172 helpful votes
+1
5.0 of 5 bubbles
The hotel was brilliant from the moment we arrived and we absolutely loved our stay here.

Located approximately 15 mins from the airport by taxi, the hotel is located right in front of the cathedral and within easy walking distance of all the main city sights.

We were greeted with a drink and shown to our room.

The room was a good size with a great view of the cathedral. It was spotless and had everything we needed.

Breakfast was included in our rate which was a real treat. The buffet had a great selection of cold meats, fish, cheeses along with hot choices, cereals and fruit. There was also a menu to order from which was a selection of egg dishes, sweet dishes and caviar at an extra cost.

The service in breakfast was so good and the view of the cathedral square was beautiful.

We used the pool and sauna on a couple of occasions and were really impressed. The pool is a good size and sauna is really big compared to many hotels that we’ve visited. There was also a steam room and jacuzzi.

All in all the hotel was beautiful but that coupled with the friendly and helpful staff, made our stay all the more enjoyable.
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Date of stay: February 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Room Tip: Deluxe Double Room
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Mar 1, 2022
Dear Esteemed Guest, Thank you very much for staying at the Grand Hotel Kempinski Vilnius and for taking the time to share your experience with us. It is our true pleasure and a real motivator to learn you had an enjoyable experience with us throughout the entire stay. We are looking forward to welcoming you back to our beautiful city Vilnius and its Grand Hotel Kempinski Vilnius soon. Yours Sincerely, Kai Schukowski General Manager
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Jean Felipe L wrote a review Jul 2022
Sao Paulo, SP144 contributions170 helpful votes
5.0 of 5 bubbles
Finishing off my trip of the Baltics in Vilnius, I was very positively surprised by how courteous and polished the service at this hotel was.

I do believe the suites have an unusual layout and that the bed is very soft for most people’s liking. However it is hard to ignore the many positives of this property, ranging from its Central location to the service in the restaurants, common areas and check-in desks.

Most definitely a very good and solid choice.
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Date of stay: June 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jul 10, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
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Mary O wrote a review Jan 2022
45 contributions46 helpful votes
1.0 of 5 bubbles
We stayed at the Kempinski Hotel for 3 nights in early January, 3 guests from Ireland. I have already submitted a review, but it was ignored. We work in the hospitality sector. The hotel is not 5 star, and we were disappointed on all levels. There was no warm meeting or greeting on arrival, just a very inexperienced girl at reception who had great difficulty processing our booking. We were totally overcharged for airport pickup. The hotel was deserted, all reception, bar and public areas empty at 8pm. No senior member of staff welcomed us, nor did we meet any senior member of management during our stay. Reception staff had no local knowledge, no restaurant recommendations, no hair salon recommendations, despite an excellent salon beside hotel, visible from bar. Service was appalling, slow and impersonal, never a smile or a greeting. Breakfast was adequate, but cold, coffee was cold and any specials ordered were mixed up. I choked on a piece of fruit, staff stood by in a useless daze, doing nothing. We were overcharged for drinks in the bar, by a very rude,inexperienced bartender. I have stayed in 5 star hotels all over the world, Claridges, Dorchester, Shelbourne, Adare Manor, George v, to name a few. Your hotel simply does not measure up. I would like this genuine complaint referred to your general manager, and await your comment. You certainly need to introduce some degree of welcome, warmth,professionalism into your hotel. Look to the newly reopened Ritz in Madrid
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Date of stay: January 2022Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Jan 31, 2022
Dear Esteemed Mary O'Carroll, Thank you for taking the time to review your stay in Grand Hotel Kempinski Vilnius. We do appreciate for honest and detailed feedback. However, we take all feedback very seriously, whether it be positive or negative, therefore we would like to kindly inform you that your comments were noted and this issue will be discussed in a future management meeting. We look forward to welcoming you back in the future. Yours Sincerely, Kai Schukowski General Manager
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Jess D wrote a review Feb 2022
2 contributions
5.0 of 5 bubbles
I have been in this hotel several times and I can tell you that they are improving everywhere. One of the best in Europe. From the moment doors open you can feel positive atmosphere around and they are dogs friendly! Feels like home every time. Congrats to the Team!
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Date of stay: February 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Mar 1, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lina wrote a review Dec 2022
5 contributions4 helpful votes
1.0 of 5 bubbles
Upon arrival, it was absolutely unwelcoming- no welcome from the staff. We are staying as a couple, we asked for the normal rooms we get at other Kempinski Hotels- they gave us two single beds, a small room and literally ignored our requests. During the night, a drunk man tried to break into our room on two occasions. I called the security to make them aware, they disregarded my call. I had to call on the second break-in attempt for them to take action. At breakfast, we had to sit and wait for so long to be served. The service is terrible, your staff and security and incompetent and our overall experience was definitely not to Kempinski level.

So disappointed.
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Guest Services / Front Office at Grand Hotel Kempinski Vilnius
Responded Dec 12, 2022
Dear Esteemed Guest Thank you for taking the time to review your stay at Grand Hotel Kempinski Vilnius. We do appreciate your honest and detailed feedback. However, we take all feedback very seriously, whether it be positive or negative, therefore we would like to kindly inform you that your comments were noted and these issues will be discussed in a future management meeting. On behalf of the entire hotel team please accept our apologies for the issues you faced during your stay with us, please kindly be informed that the incident is under investigation and your comments are a great help for us in order to avoid any similar situations in the future. Once again thank you for sharing your experience with us and we truly hope that the next time our team will make sure that your stay in Vilnius will be flawless. Yours Sincerely, Kai Schukowski General Manager
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Dovile G wrote a review Apr 2022
Norway2 contributions
5.0 of 5 bubbles
I spend a few nights in this beautiful property and I was pampered from the minute I arrived. The saff was just perfect in all the outlets I used I was surrounded by most professional and kind staff members. Thank you very much I looking forward to return wey soon! 😀
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Date of stay: April 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Apr 18, 2022
Dear Esteemed Guest, It is our absolute pleasure to learn through your very positive recent journey with us and we are extremely happy to hear our team of hoteliers has proven you to deliver the very true Kempinski experience. Your top satisfaction is indeed the best praise for the efforts and passion we bring to hospitality. In the meantime, we will be delighted to welcome you again at Grand Hotel Kempinski Vilnius next time your travels bring you back to our capital city - Vilnius. Sincerely Yours, Kai Schukowski, General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ieva V wrote a review Mar 2021
1 contribution
5.0 of 5 bubbles
It’s so funny. We live in Vilnius for the last 10 years and never been to Kempinski, because we have a home here. But now with lockdown still in place and no where else to go we decided to give it a go, because, well, nowhere else to go:) We are really glad we did.

My husband invited me for a surprise weekend. They had the Vilnius Cinema Festival going on which meant we could binge watch all those movies in the room and they even brought complimentary beer, popcorn and other delicious snacks.

Spa sadly is closed but I guess because of local regulations.

All in all, this was a refreshing escape from our own four walls and we will definitely repeat it sometime in the future again.
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Date of stay: March 2021Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Other at Grand Hotel Kempinski Vilnius
Responded Apr 2, 2021
Dear Esteemed Guest, On the behalf of the entire team at the Grand Hotel Kempinski Vilnius, we would like to sincerely thank you for leaving such a faultless review on TripAdvisor. We are extremely grateful to learn that your stay with us has met your high expectations and you had very much enjoyed your stay. Your sincere comment was very well received by our team. Once you are back in Vilnius, Kempinski Vilnius team will be a delight to welcome you back. Yours Sincerely, Kai Schukowski General Manager
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debbie131313 wrote a review Oct 2022
Finland3 contributions2 helpful votes
1.0 of 5 bubbles
Horrible experience! Really terrible. The staff is cold and indifferent and couldn't care less about your wellbeing while you stay at the hotel. We stayed for 5 days and for two nights, the air conditioner was NOT working and our room was unbearably hot. We couldn't sleep for two nights. We were two adults and we were sweating all night along with our two little kids ages 3 and 5. We kept calling the reception throughout the night and we kept complaining and they told us they were fully aware that the air conditioning was not working. They could see in their system that the temperature was 27 degrees C ( 80.6 degrees F) yet they said they couldn't do anything about it. The most they offered was "Open the windows" which we did and it did nothing. Plus the noise in the streets below was unbearable. This is supposed to be a 5-STAR Hotel? What? They didn't offer a fan. They didn't send a technician to fix it. They didn't offer to switch us to a different room. The next night we went through the same ordeal. The air conditioner was not working and nobody did anything to fix it. They acknowledged it and said maybe tomorrow they will fix it. But that was our last night!

What was MOST disappointing was that when we checked out and told them all that happened; that we had a hellish night with our two little kids sweating and unable to sleep; all they did was take off 15 dollars from each night. So from $275, we got a discount to $260. They even called the manager and he said that was what he wanted to do. Can you believe this? Many other hotels in the world would have given us a much larger discount or would have even offered the night for free and would be terribly embarrassed for what happened. Not the Kempinski in Vilnius. They are horrible. The staff and the manager are horrible. The PACAI or the Radisson look much better!
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Date of stay: October 2022
1.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempinski Vilnius, Guest Services / Front Office at Grand Hotel Kempinski Vilnius
Responded Oct 25, 2022
Dear Esteemed Guest Thank you for taking the time to review your stay in Grand Hotel Kempinski Vilnius. We do appreciate your honest and detailed feedback. However, we take all feedback very seriously, whether it be positive or negative, therefore we would like to kindly inform you that your comments were noted and this issue will be discussed in a future management meeting. Once again thank you for sharing your experience with us and we truly hope that the next time in Vilnius will be flawless. Yours Sincerely, Kai Schukowski General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CelWa61 wrote a review Feb 2020
Bristol, United Kingdom39 contributions33 helpful votes
5.0 of 5 bubbles
This hotel is just across the road from the main cathedral square, literally sandwiched between the old town and the shopping streets. All walking distance away. Hotel in itself is immaculately kept, check in and out was smooth and breakfast service was very pleasant.
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Date of stay: February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GrandHotelKempi... V, General Manager at Grand Hotel Kempinski Vilnius
Responded Feb 20, 2020
Dear Esteemed Guest, On the behalf of the entire team at the Grand Hotel Kempinski Vilnius we would like to sincerely thank you for leaving such a faultless review on TripAdvisor. We are extremely grateful to learn that your stay with us has met your high expectations and you had very much enjoyed your stay. Your sincere comment was very well received by our team. Once you are back in Vilnius, Kempinski Vilnius team will be delight to welcome you back. Yours Sincerely, Kai Schukowski General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laith Al Mansour wrote a tip Mar 6
Amman, Jordan21 contributions2 helpful votes
4.0 of 5 bubbles
"Have your lunch and dinner outside the hotel."
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David wrote a tip Aug 2023
San Diego, California48 contributions18 helpful votes
5.0 of 5 bubbles
"Great spa and wonderful breakfast."
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Ron J wrote a tip Jul 2023
Estero, Florida24 contributions9 helpful votes
5.0 of 5 bubbles
"Remember the Kempinski Hotel brand the next time you travel. They provide an exceptional so experience in all areas!"
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charlotte wrote a tip Dec 2022
London, United Kingdom7 contributions1 helpful vote
5.0 of 5 bubbles
"Location is amazing - children can use Pool until 4pm and get a robe and slippers on request."
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Karl W wrote a tip Jul 2022
Dublin, Ireland8 contributions12 helpful votes
3.0 of 5 bubbles
"If you're familiar with Kempinski, this one will dissapoint. If not, it's OK. "
Read full review
Not the right property for you?
There are more places to choose from in the Vilnius area.
PRICE RANGE
$223 - $276 (Based on Average Rates for a Standard Room)
LOCATION
LithuaniaVilnius CountyVilnius
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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GRAND HOTEL KEMPINSKI VILNIUS - Updated 2024 Prices & Reviews (Lithuania)

Frequently Asked Questions about Grand Hotel Kempinski Vilnius
Which popular attractions are close to Grand Hotel Kempinski Vilnius?
Nearby attractions include Insight Out Escape Room (0.2 miles), Money Museum of the Bank of Lithuania (0.2 miles), and Vilnius Cathedral Square (0.04 miles).
What are some of the property amenities at Grand Hotel Kempinski Vilnius?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Grand Hotel Kempinski Vilnius?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Grand Hotel Kempinski Vilnius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Grand Hotel Kempinski Vilnius?
Yes, paid private parking nearby and paid public parking on-site are available to guests.
What are some restaurants close to Grand Hotel Kempinski Vilnius?
Conveniently located restaurants include Pachamama Dinner Club, Mililitrai, and D'eco Bar & Restaurant.
Are there opportunities to exercise at Grand Hotel Kempinski Vilnius?
Yes, guests have access to an indoor pool, a fitness center, and a sauna during their stay.
Does Grand Hotel Kempinski Vilnius have airport transportation?
Yes, Grand Hotel Kempinski Vilnius offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Grand Hotel Kempinski Vilnius located near the city center?
Yes, it is 0.8 miles away from the center of Vilnius.
Are any cleaning services offered at Grand Hotel Kempinski Vilnius?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Hotel Kempinski Vilnius offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.