5.0
Excellent 772 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Buffet breakfast is included in the Jetsetter rate
  • Jetsetter members receive a 20 percent discount on treatments in the minimalist spa
  • The bucolic surroundings, great for a true getaway
  • The chance to drink Vidago’s health-giving mineral water in the on-site pavilions
  • The Wine Cellar, which offers tastings of the region’s finest wines and ports
  • The Cameron & Powell–designed championship golf course, known for its mature trees and stunning views

What To Know

  • Vidago Palace is in a rural setting, a long way from the bright lights
  • There are a few good local restaurants serving regional food, but don’t expect international standards
  • The vineyards of the Douro Valley are at least an hour away
  • Weekends tend to get booked up, so golf and spa reservations are essential
  • WiFi is free in the common areas but costs approximately $5 per hour in the guestrooms

Amenities

  •  Babysitting
  •  Casino
  •  Free WiFi
  •  Golf Course
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

The Review

The Vidago Palace seems to have existed forever. Lying low and long amid 250 acres of mature parkland, it invites visitors into a vanished world of fairy tales, ballrooms and carriages. But it was actually built for King Carlos in 1910, and he often came to relax in the healing waters of this natural spa.

The retreat was transformed by a multi-million-dollar renovation under new owners, Unicer, one of Portugal’s leading breweries. Renowned hotelier Grace Leo Andrieu led the restoration with her signature impeccable taste. Hand-painted silk wallpaper from De Gournay lines the walls of the 70 rooms and suites, echoing the park outside thanks to the flower and cherry blossom motifs.{“type”:”img-inline”,”src”:”/static/images/product/properties/editorialreviews/11085/pgal-34479-1311087474-full.jpg”,”width”:”275″,”caption”:null}

Guestrooms have every comfort and reflect a bygone era when good taste also meant restraint. I loved the Vidago embroidered pillows that made a great head rest while I read. The public areas are lavish, however, with gilded ceilings and hand-woven tapestries, parquet floors and custom-made lights. Leather walls furnish the bar and cigar room, and downstairs is the wine cellar, with a chef’s table for 12 guests.

In the gourmet restaurant, the Salão Nobre Dining Room, there’s a modern twist on traditional Portuguese fare, but all four restaurants are consistently good and place an emphasis on local ingredients, including chestnuts, mushrooms, truffles and game from the woods surrounding the property.

The minimalist spa, a new creation by Pritzker Prize–winning architect Alvaro Siza Vieira, contrasts beautifully with the Belle Epoque hotel. Cool and white, it has a 20 treatment rooms for relaxation and indulgence. I felt I lost 10 years in one afternoon.

How to Get There

Vidago Palace
Parque De Vidago
Chaves, 5425-307 Portugal

Reviews

5.0 Excellent 772 Reviews
Excellent as long as they don't stick you in room 221
Reviewed 4 weeks ago

We spent 6 nights in this hotel in October and really enjoyed it.
Let me deal with the title first---They stuck us in room 221 (from memory) which is directly above the kitchen entrance. That means that when the staff and deliveries are arriving at 6am, or they are nipping out for a fag and chatting outside or going home at 1am, you get every word. I complained to the chap on the desk who said he would see to it, which obviously was impossible. So after 2 nights we moved to , I think, 211. I'm not sure of the numbers now. Now here's the question---why would they put us there in the first place? Is it to punish guests who have paid less through some deal or is it just to get rid of the worst rooms first?.
That aside, it was otherwise excellent. the place is grandiose, the grounds are lovely and the restaurant was OK+. Why only OK+----because they were very much up themselves with old fashioned ideas such as resisting providing a jug of water and then refusing to leave it on the table. There must be a line some 19th century etiquette manual on the subject.
Of course you must never pay the posted price, that is the one on the back of the door. though I can't imagine that anybody does.
Unfortunately (or fortunately if you are looking a for a quiet time) there is almost nothing else in the area though (that part which we saw of) Northern Portugal is quite beautiful

Amazing property, even better gardens
Reviewed 1 month ago

I saw only a small part of the interior of the hotel, which is beautiful - especially the painted landscapes on the corridor walls. I had no experience of staying or dining there, but the highlight for me was the lovely parkland setting. The Parque is open to the public and well worth a visit - old majestic trees - many of them are labelled, giving basic information such as name and country of origin. Within the park there are several springs for sampling the waters. Vidago is well known for its thermal springs and spas - there is a route that links together the main spa towns in the region.

Great building well restored with some flaws
Reviewed 1 month ago

The building is beautiful. Check in was fine. Surprisingly the luggage was in the room when we got there.

There was just one girl at the front desk that might explain why she did not walk us into the suite.

The 80 m2 suite was quite nice with fruit, truffles and champagne at the entrance room that was quite nice together with the bedroom. The living room was ugly with very uncomfortable couch so, we did not use it. The three rooms have large tall windows overlooking the entrance beautiful gardens. Large walk in closet and just one bathroom. In general, the whole suite has insufficient light.

There is just one phone in the bedroom.

The digital lighting is difficult to operate without glasses. The office has no desk lamp and the two floor lamps in the living room have poor lights too. Impossible to read even bringing one floor lamp from the living room.

Breakfast on Thursday was quite poor, smoked salmon was available without capers. Fruit options were few and not ripe, I asked for 2 scramble eggs and got that same odd-looking eggs, you see in some airport lounges. On Friday, I asked for an omelette, and got one oily and poorly cooked one but the fruits were ripe and in larger quantity, capers were available. Saturday, I tried two fried eggs that came terrible with raw white egg on top. Sunday, I gave up and did not eat eggs. The cold equipment with cold cuts and yogurts was very, noisy. Waiters and waitresses were nice and efficient.

The valet parking was fine throughout my stay, with very helpful valets/ porters

The turn down service is efficiently performed by two nice and friendly ladies.

On Thursday hotel seemed quite understaffed. The Tapas restaurant had good service but tasteless food exception for the scrambled eggs with “chourico”. The bar that offers light meals was ok with local cold cuts and small variety of cheeses and good service.

The main restaurant has a nice ambiance with regular food.

The “Termas” is quite good with great staff which my wife used daily and was especially happy with Sunday’s therapeutic massage that solved her shoulder pain. Gym is small.

The lady that handles the spring water is very, very nice. Loved her.

Overall, it is a great hotel with the above inconvenient issues.

Very very vonderful Vidago
Reviewed 1 month ago

Have just returned from a 4 night golf break at the beautiful Vidago Palace Hotel. The hotel itself is gorgeous, majestic, so tastefully decorated but not ostentatious. We had a superior room overlooking the fountain at the front of the building. The room was lovely, high ceilings, Juliette balcony, roll top bath....very boutique feel & so comfortable. The grounds are stunning, the golf course superb & quiet & so well tended.
The staff are amazing, so helpful, friendly and accommodating, going the extra mile to ensure you have a fantastic stay. The spa & gym are fantastic. We were able to relax in the steam room, sauna & outside vitality pool at the end of the day...I really enjoyed the swimming pool. Breakfast was fabulous with so much to choose from. In the evening we strolled into Vidago where there are some tasty & reasonable places to eat. We ate one night at the hotel, which was fabulous.
We have had the most amazing, magical, peaceful & relaxing time at the Vidago Palace & can't rate it highly enough.
Thank you.
Would love to return.

Lacking finer points
Reviewed 2 months ago

Spent 3 nights here. Arrived too late for dinner due to flight time and transfer time (including wait for additional passengers on later flight for the "private transfer").
Thought no problem as on half board so would have lunch on final day, as at other hotels I've stayed in. Not as easy as that! No sign of concierge and receptionist said sandwiches were provided instead of dinner on first night! Never saw nor informed of this! Receptionist made several calls and said to wait an hour for manager to confirm lunch would be provided - which it eventually was!
Whilst food in restaurant was well presented and good the delay for service was not what one would expect!
Be careful of drinks charges. Water €5 in restaurant, 3 whiskies an astronomic €55 in the bar!
The hotel is set in nice grounds that provide good walks by the golf course and through the wooded area, but there is nothing else to do locally. Empty properties and sites spoil the area. The village itself has a few cafes, pharmacies and small supermarkets but little else.
The room was quite well equipped but no tea making facilities nor hair dryer (listed on website). Unfortunately several flies in the room were a nuisance but reception's view was that it was normal for being in a forested area - no thought of spraying the room to rid the menace!
Despite there being an 'information' binder in the room there was little else - presumably the concierge could advise and sort most things but he seemed to be absent most of the time (acting as chauffeur for the airport runs?)
I was advised by a co-traveller that Porto was well worth visiting, so decided to make the trip.
The receptionist had very little information on bus times and cost to get to Porto - which turned out to be €13.50 and one is meant to pre-purchase tickets (from where?). The express coach takes about 2 hours.
Will I be returning - no.