Serenity at Coconut Bay
What We Love
- Minibars come with blenders for making your own frozen cocktails
- Ordering room service naked, because they'll deposit it in the "mealbox"
- Being ferried around in a golf cart because you're too relaxed to actually walk anywhere
- Hammocks big enough for two
What To Know
- Guests have privileges at the larger Coconut Bay Resort & Spa, which is not quite as swank
- Splurge on a suite with an outdoor shower—you can thank us later
- Free WiFi
- The resort isn't actually on the beach, but it's a short walk (or golf cart ride) away
If the words “adults only,” “all inclusive,” and “personal butler” make you perk up your ears, this is the place for you. A resort within the larger resort of Coconut Bay Resort & Spa, the number of guests here maxes out at 72, so service and personal attention are always on point. Guests stay in suites that come with outdoor showers, decks and private plunge pools – the last are so popular that the resort’s central pool is often strangely quiet. Personal butlers are discreetly on hand to do everything from arranging a helicopter tour to bringing you more sunblock to making sure the chef knows you’re allergic to tomatoes, and no request is too small or too large. The Greathouse restaurant is where all meals are served, and it’s got a surprisingly creative menu: try the shrimp cake Benedict for breakfast. Guests can also eat free at any of the nine restaurants at Coconut Bay, which has a water park, but it’s much more tempting to stay in your adults-only enclave and order Champagne and shrimp to your plunge pool.
In the Area
Does anyone really leave an all-inclusive resort during their stay? Okay, maybe on St. Lucia. There are zip lining adventures, sailing, snorkeling, and horseback rides to be had, along with catamaran charters, dune buggy drives, and even a drive-in volcano (you can drive right through the crater, which still belches steam and sulfur, but it’s dormant). Because the resort is on the southwest coast, it’s conveniently close to all of these attractions, so you’ll be back in your suite asking your butler to bring you a margarita before you know it.
How to Get There
Small perfect Getaway, only 36 villas and no children. Good size pool and bar, Cabanas and great restaurant. The staff are really friendly and really look after you without being imposing. We will be back.
After experiencing a less than desirable flight, we were beyond grateful to arrive at Serenity. The first thing that should be said about this amazing resort is that it is a 5 minute ride from the airport while other resorts in St. Lucia are close to an hour away. Upon our arrival in our private transfer, we were met with hospitality that did not cease until we drove away to the airport. As many reviews mention, it is the staff that makes this resort the treasure that it is. Our butlers Greg, Angus, and Alden were very responsive and attentive, but at the same time gave us privacy. They were amazing with booking our excursions, and making us feel like no request was too great.
I must also mention the cleaning staff, as Chewem and Rosie did a fantastic job and left us sweet notes each time they visited.
The food at Serenity deserves its own review, but I will sum it up by saying that each meal we had seemed better than the one before. (I made sure to come home with the Conch Shrimp Chowder recipe) There are multiple restaurant options at the neighboring Coconut Bay, but we found there was no reason to venture. There were specials every night at the Great House and each dining experience exceeded all of our expectations.
One thing that we enjoyed was that we could be as secluded or as involved as we wished.Our suite with plunge pool was the perfect setting for breakfast delivered by our butler and early morning relaxation. At lunchtime we would make a short walk on the gorgeous grounds to see Ray and Lee by the pool and order lunch and hang out until time for dinner. (special shoutout to the gummybear shot without the gummybear)
With St. Lucia becoming such a popular honeymoon spot, I really couldn't recommend Serenity more. We had an absolutely wonderful stay and can't wait to come back!
My husband and I spent an excellent week at Serenity the first week in March. We did a lot of research before booking and had high expectations given the other reviews and the money we spent. Expectations met!
One of the best parts about this resort is its location - we had a 10 minute ride from the airport.
We splurged on the Grande Villa - a pool, gazebo, living room, and more than enough space for the two of us. Our Butler Anais was lovely and friendly - he gave us our privacy but was always responsive.
The bar is so much fun - we got to know Lee, Donna, and others. All of the servers are friendly and drinks were fantastic. The pool area is wonderful - nice cabanas, in pool lounge chairs, and great music at the right level.
The food at Serenity is wonderful. Each meal we had was fresh, delicious, and with lovely presentation. One of the risks I feared in staying at an "all inclusive" is getting tired with the food. This never happened over the course of a week. I really feel like we got our money's worth with the food, drinks and accommodations.
The only downside for me the entire week was getting bit by a bunch of bugs (flies, mosquitoes, who knows). These left welts all over my arms and chest. BUY AND USE DEET while you are at this resort if you are someone like me who seems to attract bites. The "botanical" spray I packed in my luggage did not do the trick. You need the heavy, military grade Deet for the bugs on St. Lucia.
five star all inclusive adults only resort five minutes from the airport, we stayed in a grand butler suite which has all the amenities you would expect at this level of comfort, staff excellent, location idyllic, quiet and peaceful most of the time, occasional live music in the evening which can be loud if you are eating outside, menu sufficiently varied for a weeks stay but does not have all the ingredients I would have expected, local food night was disappointing, ox-tail, lamb curry and jerk chicken not really what I bought into as there was no other choice and table wine not the best. You can eat at the attached Coconut Bay resort if you want to but it is more mass market, to be scrupulously fair we have been to a few all inclusive five star Caribbean resorts and Serenity is top of the list on nearly all counts so don't be put off by my little niggles. Serenity also has a room package which has local trips, massage, special nights for couples all organised by your Butler which worked very well. Couple of big pluses, airport to hotel only five minutes, and after last day check out you have use of all the amenities, food and drink plus a dedicated impressive shower changing facility and bag storage which makes a huge difference to your comfort before heading for the airport.
We visited Serenity as two couples for ten days at the end of Febuary, 2019.
This has got to be one of the shortest and most convenient transfers from the airport to resort in the Caribbean. Don't let the proximity of the runway put you off. The departing aircraft are very few and far between and even become familiar punctuation marks in you day. You really don't hear or see arrivals.
The beach is on the Atlantic Coast and the next stop east is Africa, so the waves have some power and the trade winds blow all day. At present the resort is coping with a lot of seaweed that is carried in by the waves and wind from far out at sea. This means that in the early morning you will find seaweed piled up at the high water mark. Very quickly a team from the hotel with large machinery appear and start to remove it. It is piled up away from the beach and given to local farmers to use as fertiliser. The team keep at it all day and the beach is left pretty clean, with some tyre marks that are soon washed away.
The water is safe and comfortable to swim in but is not good for snorkelling unless it has been very calm for several days. In the time we were at the resort it was not possible to use the Standup Paddle Boards or Kayaks due to the wind, but the Kite Surfers had a lot of fun. We took our own snorkelling gear and arranged 2 trips to reefs (near Sugar Beach and Anse Chastenet). Mystic Man Tours picked us up at Laborie (15 mins taxi drive) and Thomas and Jonathan provided a truly amazing day.
Book a Cabana on the beach, get there early and you will have a lovely time relaxing. The beach bar is close by and your Butler will bring a cooler of drinks and lunch when you want it. We loved our day at the beach. Special mention to Gina, a beach security guard, who finding me waiting at the beach bar for service ( the bartender away refilling stocks) explained the delay and then stepped in to find our drinks for us.
We had one of the smaller plunge suites but this was really luxurious and although the pool is cool (it is not heated) it's a great way to freshen up during the heat of the day. The room was very comfortable and well equipped with A/C, a ceiling fan, shower and deep bath. The bath is in the main room whilst the shower is in glass enclosure. There is no shower head in the bath. This will be to protect the rest of the room from water, but means that washing your hair is best done in the shower.
The bed is very comfortable and has plenty of pillows and cushions.
Outside you have a bar area with well stocked outside fridge and table and two chairs, two sun loungers and a large hammock. The area is totally private and food/drink can be delivered via a privacy hatch to allow you complete peace and quiet.
Thank you to Rosey, Marcia and Chewem who looked after our suites with cleaning and turn down service.
The grounds are tidy and well maintained with good pathways from the suites to the main parts of the hotel. The pool is shallow and has loungers in the water either side. It is narrow but as most people only use it to cool down rather than to swim lengths it is rarely crowded. There are plenty of sun loungers beneath umbrellas and we always found one to use.
There are also six cabanas by the pool with a fan, large day bed and table; depending on location they either get the sun in the early morning or later afternoon. In the ten days that we stayed at Serenity the only way to be sure to have a cabana was to get up early, very early in some cases as they cannot be reserved and are strictly first come first served. At 5am you will have your choice, by 6am you may find one free by 7am you should stay in bed: you are too late!
There is music playing from speakers in the trees around the pool, sometimes this clashes with the different music played outside on the restaurant balcony and can be a little discordant.
Near the pool is the bar with four large TVs playing a mixture of sports and music videos. The bar staff Lee (The Maestro), Ray and Daisy will make your drinks and are very happy to tailor them to your personal tastes using good quality spirits. Various other members of the waiting team patrol to pool area and will bring you drinks on request.
The food is excellent and Chef Roy will find you during your stay to ask if there is any special request or dietary need. As many others posts have mentioned the menu is the same every day, with two daily changing specials in the evening.
Breakfast is both table or self service with no problem in making changes or variations to what you would like. Shrimp Cake Benedict was my favourite.
The lunch menu was varied and the dishes are smaller and lighter. Try the Poached shrimp to start and then Piton Beer Battered fish and chips.
In the evening my recommendation would be to have one of the specials of the day, especially if it is a fish dish as these are cooked perfectly and sourced locally. But there is plenty on the menu if the special does not appeal. If you have dietary requirements or don't eat certain foods then I suggest talking to the resort ahead of your visit. (One suggestion for improvement would be to include a further option for other courses). Desserts are perhaps the weakest area of the menu, this could be due to the climate. The are ok but not to the same high standard as the rest of the menu.
During a ten day visit our party of four enjoyed every meal at the Great House and although we knew we could eat in the nearby Coconut Bay restaurants the quality of the food meant we stayed at Serenity.
The other thing that made all these meals so enjoyable was the wonderful staff: Titi, Levi, Tyler, Hannah, Cathy, Claire, Genil, Merista, Chard, Linus, Alana, Natoya, Vianna they all had a great attitude and made you feel so welcome.
The butlers are a little more relaxed than in other resorts, and I think this is a good thing, it does not detract from their role but puts the guests more at ease. They are able to arrange most things for you, all of the elements to the Grand Romance Package, excursions, special birthday meals and flowers, surprise flower filled baths on your return from a day trip. Many thanks to Arshan, Des, Yannick, Gregg, Arden and Angus who looked after our party. The butlers work in teams of three, depending on your schedule you may only see two of them, but the other will be working in the background or on leave.
Grand Romance Package.
If this is available to you then take it. It adds some valuable extras to your stay:
Island tour to Mudbaths, Botanical Gardens,Waterfall Swimming and the Old lighthouse. Push hard to get Amos as your guide - he was exceptional.
Mudbaths. This is a once in a lifetime experience and the best way to enjoy it is to jump right in and don't worry about looking foolish. Make sure you are wearing older clothing so you won't worry about it. Go with your partner, or a friend and have fun getting muddy.
Waterfall swimming. A short sharp cold dip under a waterfall, great fun for a few minutes and a great way to remove any mud you missed earlier in the tour. There are changing rooms so you can travel back to the hotel dry.
Botanical Garden. A worthwhile visit even if you are not a plant nut, but gardeners and plant lovers will find it very interesting. Amos had a great knowledge of the plants but if your driver is not as knowledgable you can hire independent guides at the gate.
Lighthouse. The lighthouse is a ruin and sits alongside a modern radar site, but the views over the airport, resort and far away up to the Pitons make it an interesting detour on the way out or way back to the hotel.
Beach Cabana as mentioned above - these are great for a day at the beach and the water is safe to swim in. Drinks are provided and lunch will be delivered. There is no hectoring by vendors and the view across the water and small island is lovely.
Evening Dining in Pool Cabana
Dinner served in the cabana whilst lying on the day bed, lots of flowers and ceremony accompanies the meal served by one of your butler team. Top tip ditch the day bed and ask them to set in a proper table if you don't like eating lying down.
Massage in room.
Book early in your trip as the Spa staff can get booked up well in advance.
This is an excellent hotel that has friendly, helpful staff who do everything they can to make your holiday enjoyable. The rooms are superb and you can be as private as you like. The food is great quality but expect the menu to stay the same, just go for the specials every night. You will see Michael Smith the manager throughout your visit, he is always visible and interested in the guests experiences.
We all really enjoyed our stay at Serenity and on St Lucia (David, Heather, Jane & Erik).
Be aware of the situation with the beach before you travel, but with that in mind this small hotel is definitely worth a visit.