4.5
Very Good 2394 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Dramatic 360 degree views from the rooftop Summit Bar
  • On the fringe of the Old Quarter, close to the charming West Lake
  • The year-round pool has a retractable roof for open-air bathing

What To Know

  • All rooms have floor-to-ceiling windows overlooking Hanoi's skyline or the river
  • Club rooms include access to a private lounge for free champagne breakfast, afternoon tea and cocktails
  • Breakfast is a wallet-slimming $21

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Iconic high-rise close to Hanoi's Old Quarter with a rooftop bar and a pool with a retractable roof

The Look

A towering modern-day icon built in the mid-’90s, the Plaza is the only high-rise building in Hanoi’s Old Quarter. Its colossal, corporate lobby belies the elegant guestrooms, which all have gobsmacking views of the lake or skyline. The property is close to the city’s bustling markets, quirky cafés and street food stalls; once you’ve explored the mazelike neighborhood, head back for a spot of pampering at the spa (which has an incredible pool with a retractable glass dome roof) or to sip a cocktail at the 20th-floor Summit Lounge, Hanoi’s highest bar.

Bed and Bath

Classic but contemporary, with an injection of Vietnamese charm, the 274 guestrooms have floor-to-ceiling windows with showstopping views. A warm neutral palette and comfy Sofitel MyBeds clad in soft linens contrast against the dark wood furnishings. The luxe bathrooms come with both a tub and a shower and his-and-hers Lanvin or Hermès products.

Beyond

The heated all-season pool has a retractable roof for open-air swimming, and the spa features a sauna, Jacuzzi and hammam. On the food front, Ming restaurant offers Chinese cuisine, including more than 80 different types of dim dum. If you’re staying on a weekend, try the popular seafood buffet at Brasserie Westlake followed by happy hour at the lobby-level Hong Song bar. Sunsets are best savored from a lounge bed at the Summit Bar. Club rooms include access to a private lounge on the 17th floor that serves a free champagne breakfast, afternoon tea and evening cocktails.

In the Area

The Old Quarter’s French colonial architecture, monuments, museums and large shady boulevards make it a must for first-time visitors. If you go to just one museum, make it the Museum of Ethnology and learn about Vietnam’s rich cultural tapestry. In the evening check out the charitable restaurant enterprise Pots & Pans or the evocative surroundings of the Press Club. If street eats are your thing, consult Nonna Chong’s street food map, and for cool café culture, head for Ray Quan’s. For nightlife on the wilder side try Ha Noi Rock City.

How to Get There

Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh District
Hanoi, 10000 Vietnam

Reviews

Typical 5 Star
appandit

This is a typical five star hotel used by the business commuters and tourist.

Small rooms, long corridors.....

Breakfast spread is good. Swimming pool is very good.

Location is great. If you are lucky to get Lake view rooms. A walk of 2km will take you to many tourist attractions.

Pacific Club
776graemem

Great Club Room overlooking West Lake, high quality wine and other drinks, excellent variety of snacks and wonderful service by hosts Vivian and Jason. Hotel rooms are spacious and clean and serviced regularly.

Premium Quality & Service
AppleAdam

My last visit here was in July (low season) and that was excellent; I didn’t realise that this hotel could get even better in high season. What a joy!
My room was immaculate, as were the surrounding public areas - you must visit the lobby lounge which provides excellent cocktails and snacks.
Always in hotels I look for peace and quiet; this hotel even in high season provides an oasis of tranquility together with an exceptional level of service.
The breakfast is something to die for - 2 perfectly cooked poached eggs - there aren’t many chefs who can achieve that efficiently.