4.5
Very Good 2203 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Dramatic 360 degree views from the rooftop Summit Bar
  • On the fringe of the Old Quarter, close to the charming West Lake
  • The year-round pool has a retractable roof for open-air bathing

What To Know

  • All rooms have floor-to-ceiling windows overlooking Hanoi's skyline or the river
  • Club rooms include access to a private lounge for free champagne breakfast, afternoon tea and cocktails
  • Breakfast is a wallet-slimming $21

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

Iconic high-rise close to Hanoi's Old Quarter with a rooftop bar and a pool with a retractable roof

The Look

A towering modern-day icon built in the mid-’90s, the Plaza is the only high-rise building in Hanoi’s Old Quarter. Its colossal, corporate lobby belies the elegant guestrooms, which all have gobsmacking views of the lake or skyline. The property is close to the city’s bustling markets, quirky cafés and street food stalls; once you’ve explored the mazelike neighborhood, head back for a spot of pampering at the spa (which has an incredible pool with a retractable glass dome roof) or to sip a cocktail at the 20th-floor Summit Lounge, Hanoi’s highest bar.

Bed and Bath

Classic but contemporary, with an injection of Vietnamese charm, the 274 guestrooms have floor-to-ceiling windows with showstopping views. A warm neutral palette and comfy Sofitel MyBeds clad in soft linens contrast against the dark wood furnishings. The luxe bathrooms come with both a tub and a shower and his-and-hers Lanvin or Hermès products.

Beyond

The heated all-season pool has a retractable roof for open-air swimming, and the spa features a sauna, Jacuzzi and hammam. On the food front, Ming restaurant offers Chinese cuisine, including more than 80 different types of dim dum. If you’re staying on a weekend, try the popular seafood buffet at Brasserie Westlake followed by happy hour at the lobby-level Hong Song bar. Sunsets are best savored from a lounge bed at the Summit Bar. Club rooms include access to a private lounge on the 17th floor that serves a free champagne breakfast, afternoon tea and evening cocktails.

In the Area

The Old Quarter’s French colonial architecture, monuments, museums and large shady boulevards make it a must for first-time visitors. If you go to just one museum, make it the Museum of Ethnology and learn about Vietnam’s rich cultural tapestry. In the evening check out the charitable restaurant enterprise Pots & Pans or the evocative surroundings of the Press Club. If street eats are your thing, consult Nonna Chong’s street food map, and for cool café culture, head for Ray Quan’s. For nightlife on the wilder side try Ha Noi Rock City.

How to Get There

Pan Pacific Hanoi
1 Thanh Nien Road, Ba Dinh District
Hanoi, 10000 Vietnam

Reviews

Superb city hotel
hbmymy

Had a great 3 night stay here. Rooms were spacious and well appointed and my kids particularly loved the toilet with various bottom cleaning options. Breakfast was superb and service first class. Lovely pool and spa area. Would highly recommend.

An outstanding hotel
thegranarybarn

We arrived into Hanoi on day 20 of our family holiday after a fabulous two nights on the Genesis Cruise is Ha Long bay. We made our way by private driver to the Pan Pacific hotel, looking forward to our suite for two nights.

On arrival we were greeted by friendly staff, who took us straight up to the club lounge floor to check in with ease and in comfort.

Through our three nights we used the lounge for the amazing table service breakfast and the cocktail hour. Traveling with two young boys, we appreciated the calm quite atmosphere of the club lounge.
All of the staff; Vivian, Hanh, Chi, Giang (amazing English and brilliant local info) and Jason... they were all exceptionally attentive and nothing was too much trouble. They even arranged a birthday cake for our son!
I can’t recommend this hotel enough. If we return to visit Hanoi- this is the only hotel we will return too.
Many thanks to all.
The Mannion Family

Great view from terrace
MaytePrida

We stayed there on our way to Halong Bay. The room was nice and the bed very comfortable. The bathroom impecable. The rooftop terrace was very cool with amazing drinks and a lovely view of the lake and parts of the city.
I will stay there again!