Hotel de l’Opera Hanoi, MGallery by Sofitel
What We Love
- The theatrical decor is inspired by the nearby French colonial opera house
- La Fée Verte bar is an opulent drinking den with a similarly lavish cocktail collection
- The mezzanine-level pool area provides a serene escape from the city's bustling streets
What To Know
- The hotel has a great location, but it can be difficult to find. Avoid stress by booking the hotel's limo service
- Aim high! Lower-level rooms can be noisy (if they face the street) or dark (if they overlook the inner courtyard)
- If space matters, the bijoux Deluxe rooms may feel a little tight
- Free WiFi
- Parking On Site
- Room Service
Amid the leafy boulevards of Hanoi’s Old Quarter, the elegant Hotel de l’Opera takes its design cues from the nearby French colonial opera house. The opulent marble lobby is strewn with jewel-colored sofas and dramatic artwork. The overall look fuses Old World glamour with contemporary flamboyance, most noticeably in the Fée Verte bar, a sleek drinking den with velvet couches and a marble bar that takes its name from the “green fairy,” a nod to the hallucinatory effects of absinthe. Up on the third floor, the glass-encased pool leads out to a Miami-style sun deck with comfy daybeds. The guestrooms are intimately lit and have tactile furnishings, cool wooden floors and marshmallow-soft beds (Kristin Scott Thomas famously ordered one for her Paris home after staying here). Giant swirly wall paintings add a splash of color. Stepping into the palatial bathrooms feels like walking into a theater dressing room.
In the Area
The immediate area is a hot shopping destination, and it seems that every design giant has opened a shop in the vicinity. But once you head beyond the boutique-lined streets, the labyrintine alleyways of the Old Quarter trace a path through a thousand years of history. Street food buffs should head to Tong Duy Tan Street. For dining in line with l’Opera’s theatrical theme, make a reservation at the famous Bobby Chin’s restaurant, and slip into the sexy silk-lined lounge for some of the finest food in town; go for drinks afterward at the Ly Club.
How to Get There
This is a well located hotel with truly charming, helpful staff; however, charm and service can’t fully overcome structural weaknesses. I’m torn because the rooms are spacious, well lit, and fully supplied, but the heat in my room didn’t work, and the engineer was unsuccessful in fixing it once I notified the front desk. To their credit, they gave me a very powerful space heater right away, but that’s a short term fix and not necessarily what one would expect from a five-star property. Other inconveniences (for me) were the poor shower pressure on the 8th floor, and hot water that never felt truly hot. Clearly there’s a theme here, and I don’t know if these things were specific to my room, or more generalized issues.
On the plus side, the bed is seriously comfortable. So much so that I didn’t want to get up, and actually contemplated skipping one of my tours in order to sleep longer. As for the buffet breakfast, it’s very diverse and the food quality is solid. I found it to be as good or better than a 5-star hotel I recently stayed at in Singapore.
My stay was too short to take advantage of tours, the gym, and the spa, but other reviewers have been positive about those amenities.
Tip 1: If you need natural light, request an outside room, otherwise you’ll face an interior courtyard where the light is filtered.
Tip 2: If you’re sensitive to noise an interior room might be better. At a minimum request a room that doesn’t adjoin another one.
Net, net I’d stay here again unless I found a great deal on the Sofitel Metropole.
The staff at this hotel was warm and welcoming, the room was lovely, and on my second check-in after a side trip to Halong Bay, they surprised me with an upgraded room which was spectacular!
I arranged for round trip transportation to and from the airport which was just as lovely and classy as the hotel.
The highlights of my experience though were the 2 guided tours I arranged through the hotel desk. I took a half day tour of Hanoi with a driver and a guide who explained all the sites in detail. They were quick to change the itinerary to accommodate a downpour and made sure I didn't miss out on anything.
And the very best 3 of hours I have had in a long time were for the street food tour I took on the back of my guide's Vespa. He expertly maneuvered the Vespa through the chaotic streets of Hanoi and stopped at 5 different spots where I tried the most delicious dishes. The guide explained the ingredients and cooking techniques for each dish and his pride in showing off the culinary gems of Hanoi made it extra special.
I've stayed here multiple times in my travel to Hanoi, I'd highly recommend this property. One thing to note, if you're headed out late night coming back you'll need to have the night watch person let you in (this is the case for pretty much all hotels in the area)
This was our third stop on our first SE Asia adventure and the 3rd Accor property on this trip. We decided to splurge and get the suite for this leg of the trip. When we checked in, we noticed how warm the lobby was. We didn't think too much of it, though, because Hanoi is hot in general, right? Ooof, our first night in that room was miserable. The AC never cooled the room down even though we had it to the lowest setting. We barely slept because it was so hot. We also noted just how beat up the room was...definitely in need of some painting and a little updating.
We simply could not deal with the AC issue so we requested a room change after returning from our all day tour. The second room was just as beat up as the first, BUT the AC worked much better!!! That is until the last night when it seemed there was no AC at all in the room...we sweated all night. We also noted just how beat up the carpeting was on the 8th floor in general.
One of the highlights was the bar experience, though. The staff there was absolutely on top of their game and we started most of our evenings with them. However, we sweated there to. The hotel was just warm all over. So, we would stay for a bit and then move on...in search of air conditioning.
Surprisingly, we ended up hanging out a lot at the Sofitel property across the street. Their lobby, bars, and restaurants had the AC pumping and it felt pleasant at all times!!!
This hotel is in a great location, we walked to most everything we wanted to do. One tip, that the front door staff informed us of, is that you can book private tours through the hotel. I wish this had occurred to me as we booked 3 trips through Viator that were long, exhausting, and not much fun. The front door staff told us that they offer basically the same tours, but they are private and about half the time of the big bus tours. We also used the car service to and from the airport because I had read a few blogs about taxis ripping you off from the airport. We learned that you can grab a GRAB (Uber) easily and without worry of being ripped off. However, I am glad that we did use the hotel's car service because the driver drove nicely and comfortably and not insanely like most taxi drivers in Hanoi. It was very much worth the extra money!!!
So, while the hotel staff was absolutely amazing at this location, I think the hotel needs an over haul and some updates before I could suggest this hotel to anyone staying in Hanoi.
This is a great hotel for couples looking for a honeymoon . Great for the extra high and quiet bed, the bathroom is excellent .
And the staff here is excellent and perfect. Receptionist always welcomes you with a warm welcome. And especially in the restaurant there are extremely friendly and professional Duc staff. He knows what we need even though my wife and I have not spoken yet. This morning, he suggested we try Vietnamese dishes that are extremely wonderful. And he was so friendly that he came with us to the lobby instead of goodbye. Warm welcome , warm goodbye . Wow , I was surprised and happy.
An excellent restaurant, a perfect hotel is what my wife and I would like to say.
Thank Opera Hotel. Thanks to the Vietnamese people for giving us wonderful experiences of your country and people.