Excellent 1343 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A plush five-star hotel stay in Vienna, with breakfast, spa access, suite options and more
  • Embracing Viennese coffee house culture
  • Sipping an expertly mixed cocktail at the hotel's cool lobby lounge and bar
  • Unwinding with a warming massage at the hotel's stunning spa

What To Know

  • Free WiFi
  • 24-hour room service
  • Pets are allowed; conditions may apply; contact the property for more information


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pet-friendly
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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A decadent, five-star hotel stay in the heart of beautiful Vienna, with buffet breakfast, spa access, suite options and more

The Lowdown

Situated in a prime spot, right on the Ringstrasse, Vienna’s sumptuous Palais Hansen Kempinski offers a decadent base for exploring one of Europe’s most picturesque capitals. The historic building, originally constructed for the World Exhibition in 1873, has been carefully restored to offer five-star luxury to its discerning clientèle. With respectful tribute paid to the building’s original architecture, you’ll find luxurious modern furnishings and facilities that blend seamlessly with their historical surroundings.
The theme of Viennese charm with contemporary design continues on into the spacious rooms, blending traditional touches with bang-up-to-date technology. Wake up on your comfy bed, to views of Theophil Hansen’s stunning architecture with a freshly made Nespresso each morning. After a day’s sightseeing in Vienna, the menu of simple yet sophisticated dishes at the two restaurants offers a delicious way to replenish your energy levels before turning in. High-end modern spa facilities blend with the bathing culture of the Ottoman Empire at the hotel’s luxury spa.


With a flair for Viennese modernism, the hotel’s luxurious rooms combine contemporary design, noble colours and stylish materials. Deluxe rooms have a king-size bed and a balcony and a sleeper sofa. Suites are individually appointed with subtle and sumptuous fabrics and furnishings. They ooze sophistication and historic Viennese charm, and in them you’ll find at least 50 square metres to do with as you please.


The hotel has a great selection of restaurants and bars to choose from. Die Kuche features an open kitchen, a delicious farmers’ market-style breakfast selection and succulent roasts of the day, while Edvard offers a more upmarket setting with a simple menu of high-end creations made using fresh ingredients. Viennese coffee and delicious pastries are served in the Lobby Lounge.


The spa at Palais Hansen Kempinski offers several
saunas, a hydro pool, tranquil treatment rooms and a well-equipped gym. Choose from a sumptuous menu of treatments and therapies
that incorporate hand-picked organic herbs, reflecting the European


Visit the stunning nearby St Stephen’s Cathedral and the former Vienna Stock Exchange, before continuing on to the heart of the Habsburg Empire at The Imperial Palace. Get inside the mind of Freud at the Sigmund Freud Museum and release your inner child on Vienna’s giant ferris wheel for a beautiful night time view of the city.

How to Get There

Palais Hansen Kempinski Vienna
Schottenring 24
Vienna, 1010 Austria


5.0 Excellent 1343 Reviews
Best hotel I’ve been to
Reviewed 2 days ago

This hotel made our trip 10 times better, felt like luxury really worth the price the facilities are great the staff are super proffesional yet friendly and the rooms were always very clean, if I ever come to visit again I will definitely be coming to this hotel.

Great Hotel, great location
Reviewed 2 weeks ago

The Palais Kempinski is pure class. From the staff, facilities, rooms and food they are top notch. They even have a cigar bar! You can take the “free” bikes and tour the city. The concierge has terrific advice. Breakfast is excellent- hard not to overeat! Booked through AmEx and got several additional benefits like late check out. Which was clutch.

Reviewed 2 weeks ago

One of the best hotels in Vienna ..very clean and all the personnel are very helpful and know how to manage any obstacle that might arise..the only drawback is that the air conditioning needs some time to cool the room

Don't be fooled by the grand facade.
Reviewed 2 weeks ago

Ordinary & very much a generic 5 star hotel. Lacked atmosphere & warmth. Wouldn't be my choice on a return visit. Location is also on the ring road so just out of the city centre. Very quite area so probably good for business travellers.

Loved it
Reviewed 3 weeks ago

We planned a weekend in Vienna en route between Auschwitz and Croatia and could not fault the Palais Hansen as a choice of hotel.
Super-helpful staff made our stay a delight, from the concierge who parked our car and took care of the luggage to the waiter in the bar hall, everyone was friendly and professional.
This is far from being a budget hotel, but represents good value for money.
We have resolved that we shall return to Vienna for a longer stay in the future and plan to return to Palais Hansen