4.5
Very Good 603 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Central location close to St. Stephen's Cathedral and the Hofburg Palace
  • Colorful rooms with Viennese quotes scrawled on feature walls
  • Free WiFi

What To Know

  • Within walking distance of both the Schwedenplatz and Stephansplatz U-Bahn stations
  • The hotel is completely nonsmoking (a rarity in Austria)
  • All rooms feature AC, work desks and tea- and coffeemaking facilities

Amenities

  •  Bar
  •  Free WiFi
  •  Parking On Site
  •  Restaurant
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Hip Lounge restaurant Lobby

Overview

Chic boutique with colorful rooms, a modern bistro and a stellar location in Vienna's historic heart

The Lowdown

In Vienna’s historic heart, close to St. Stephen’s Cathedral, the Mercure Vienna First is a swanky boutique sleep that attracts a cool clientele. Fully revamped in early 2015, the 49 guestrooms are decorated in charcoal gray, with Viennese quotes emblazoned on a feature wall behind beds topped with cherry-red throws. The flat-screen TVs are built into chunky panels, and funky bedside lights sit flush against the wall. The bathrooms feature oversize slate-gray tiles, square rainfall showers and sinks and backlit mirrors. Grab a predinner drink at the HotelBar, a low-lit hangout with high vaulted ceilings, Midcentury-style seating and circular chandeliers, then dine on Austrian cuisine made from local ingredients at the bistro-style restaurant.

In the Area

The hotel is within walking distance of most of Vienna’s top attractions. Start your adventure with the aerial view from the 19th-century Ferris wheel, the Riesenrad. Salute one of Vienna’s most famous natives at the Sigmund Freud Museum. Freud lived and worked in the apartment from 1898 until 1938, when he was forced into exile by the Nazis. Round off your city tour with a meal at Steirereck, a two-Michelin-starred restaurant in the city’s largest municipal park.

How to Get There

Mercure Vienna First
Desider Friedmann Platz 2
Vienna, 1010 Austria

Reviews

4.5 Very Good 603 Reviews
Superb Stay
Reviewed 1 month ago

Great location close to everything. The airport CAT train is only a 10 minute walk away from the hotel.

Ability to check in advance online sped up the process when we arrived and helped to ensure our room was ready even though we arrived pre-midday.

Staff were all polite and courteous. Didn’t use the on site restaurant although it looked nice, there are bars right outside the door of the hotel which were ok.

Overall we’ve no complaints and would very happily stay here again.

Business trip to Vienna
Reviewed 1 month ago

The hotel is charming in a relatively pedestrianised part of Vienna. The staff are attentive , the service very good and always willing to help. Rooms small but very quaint with all modern facilities to make the stay as pleasant as possible.

Nicely appointed rooms in a good location. Attentive staff.
Reviewed 2 months ago

Bedroom and shower room were clean, well maintained and properly appointed to 4 star standards. Very nice rainfall shower. Bed was maybe a little hard for my taste.

Any contact I had with the staff was easy and pleasant.

There are a few bars very close by but as it was mid-week in January and very cold there were very few people around and so I didn't hear any noise.

Decent hotel in a convenient location. 3 minutes walk from Schwedenplatz U-Bahn station or an easy 15 minutes walk from Wien Mitte. (Don't bother with the premium CAT train from the airport. The S7 to Wien Mitte is fine and really good value.) Public transport is very easy to use. It feels similar to Stockholm in terms of safety.

I will be staying at this hotel again.

Nicely designed hotel in a good location, though far from perfect!
Reviewed 2 months ago

This hotel is situated close to most things you need; easy walking distance to Stephansdom, the Schwedenplatz subway station and the direct bus to the airport. It is a party area though, with lots of bars, so do not expect a quiet neighbourhood (we did not hear much of it on the 4th floor though) .
At a first glance, the hotel is inviting; the décor is quirky and the rooms are different to most chain hotel rooms; not huge rooms, though adequately equipped. The problems lie elsewhere. There is only one lift/elevator and it is slow, when it works, which it didn't when we needed to use it - climbing four flights of stairs is not exactly what you want from a relaxing weekend. When we mentioned this to the person at the reception she didn't seem bothered at all, she just replied "no problem" and that was it - we and the other guest had to continue climbing...!
The breakfast was ok, nice bread and coffee, though serving some kind of fruit punch instead of real orange/apple juice felt a bit cheap. The main problem was the smell of sewage penetrating the breakfast room which obviously was far from appetising; the breakfast staff tried their best to disguise it with scented candles and incense sticks (!). Needless to say, this didn't exactly help. We also had some minor inconsistencies; one of our party of friends was greeted with a rubber duck (gift?) and chocolates on the pillows, whereas we got nothing. Nothing that matters that much, but in connection with the more serious things I just mentioned, it does say something about the level of attention you (won't) get at this hotel.

Great place, Terrible sleeping
Reviewed 2 months ago

Nice hotel; great location; pleasant helpful staff; well appointed room, but would we stay again? Very doubtful. If the window was open, it was too noisy to sleep. If the window was shut, it was too hot to sleep, even though the temperature setting was as low as it would go. We appreciate that the hotel cannot do anything about external noise and closed windows did shut out even the noise of the huge crowd of football fans carousing half the night. But it is within their power to do something about the heat and unless they do so, it is unlikely we will be returning. Even without the noise, having to open a window and let heated air out does not sit well with their ecological aims.