Very Good 1892 Reviews
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This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A contemporary, four star stay in palatial Vienna, with buffet breakfast and a welcome drinkBeing no more than a 10-minute walk of Mariahilferstrasse – one of the city's vibrant shopping districts
  • Exploring the beautiful architecture and incredible museums in Vienna’s historic centre
  • Savoring a delicious breakfast in the brand-new breakfast room each morning

What To Know

  • Opened in June 2016
  • The breakfast spread is impressive, with many healthy options
  • Located just outside the city center, but there's a subway station nearby
chair property Lobby living room lighting home mansion


A contemporary, four-star stay in palatial Vienna, set in a beautiful neighborhood just outisde the city center

The Lowdown

Explore the cultural treasures of historic Vienna in modern style at the newly-opened Mercure Raphael Hotel Wien, which boasts a shiny décor and high-class facilities. Occupying a quiet spot in the heart of the Austrian capital, within walking distance of key attractions, this light and airy four-star hotel has every modern comfort you’d expect from a city sleep. The air-conditioned bedrooms are particularly fresh and stylish, and you’ll find a brand-new breakfast restaurant, if you don’t want to wander too far for a morning meal.
The hotel’s central location makes sightseeing a breeze, and excellent public transport in and around the center means you’re never too far from palatial buildings and attractive squares. Among Vienna’s many marvelous sights, the Hofburg Imperial Palace, Belvedere Palace and the Kunsthistorisches Museum are a short drive away. Other hotspots worth exploring in the city include St. Stephen’s Cathedral with its mosaic-tiled roof, the nostalgic Prater Park, and Hundertwasserhaus.
Good to know
Parking is available for an extra fee of €15 per night.

How to Get There

Mercure Hotel Raphael Wien
Wallgasse 23
Vienna, Austria


Maintenance work ruined my stay here - very loud!

Except one terrible incident this is quite a good hotel. I was very satisfied until "that" Monday morning. The room was clean, I liked the pure white minimal design, the bed was comfortable and the breakfast was a positive surprise.
BUT... on that Monday morning they got the stupid idea to start doing maintenance works just after 7 am. Clapping, loud noises, moving the furniture without lifting them. It was impossible to sleep anymore. I understand that for a common maintenance guy the working day starts at 7 am and I know handymen can't imagine that other people may sleep longer. But the management should be able to!
Hey, I am your guest, I am on a vacation and I would like to rest!
I don't blame the guy who did the clapping for hours but I blame the management of this hotel. Train your staff, have policies! Good sleeping quality is the most important feature of a hotel and my resting in hour hotel was ruined by your own staff.

3 day stay in Mercure Hotel
Christy M

We had a lovely stay in this hotel. We found it to be a really nice hotel in a very central location in Vienna and close to public transport links. It is only a short walk to one of the busiest and longest shopping areas in Vienna, Mariahilfer Strasse. The staff were lovely and helpful and the room and facilities were excellent. When we arrived we were upgraded to a prestige room free of charge and without asking for the upgrade. There are renovation works going on directly across the street from the front of the hotel, but we were lucky in that we were there on a holy day (bank holiday) and the other days were at the weekend and there were no works going on. Lovely and quiet. The breakfast was good and there are loads of restaurants very close to the hotel for lunch or evening meals. We really enjoyed our stay and would have no hesitation going back there again.

very good but....

best asset the very professional and friendly staff at the reception...Many thanks to all of them...Rooms are renovated, brand new, value for money dare I say, , normal hotel size, nicely decorated however if you get a room facing the street be ready to wake up at 7 till 16.00 hours, with the unbelievable noise from construction work at the opera a few metres across the steet. We were moved to another room at the rear else we would have checked out..Bath tub slippery and inconvenient.. There is no restaurant or bar..rooms facing the street. Location is fine very close to the tube , and the shopping area... Door opening cards failed daily and every day I had to get down to obtain a new one !! Pillows are empty pillow cases without any pillow support...In general the hotel is very good, perfect location however with construction work a few steps away , choose this hotel if you are used to all the bang bangs and screams of labourers as well as the sound of military tanks...