5.0
Excellent 2199 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • A regal stay in the Austrian capital, with a welcome drink on arrival and buffet breakfastThe hotel's convenient location, with easy access to most of the city's best sights
  • Enjoying a glass of Austrian wine on arrival and a delicious breakfast each morning
  • Touring the city's breathtaking palaces and sampling the local cuisine

What To Know

  • Located in a quiet neighborhood; the nearest tram stop is a five-minute walk
  • Guestrooms are simple but spacious
  • Free WiFi

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Parking On Site
  •  Pet-friendly
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
tree house home mansion Courtyard backyard Garden concrete cement

Overview

A lovely hotel in the heart of gorgeous Vienna, with spacious rooms and a convenient, central address

The Lowdown

How to Get There

Hotel & Palais Strudlhof
Pasteurgasse 1
Vienna, 1090 Austria

Reviews

please take care of your credit cards
HansStmk

please take care of your credit card (data).

The front desk is very chaotic.
Invoices for the rooms are not printed and handed out by default. (I had to claim)
Sometimes, rooms are charged twice!

Credit card numbers of customers can be seen by nearly everybod who passes by the front desk.

Not a 4 star
Caroline B

Stayed here for 2 nights as part of an organised trip. The best thing about the room was that it was very large with a separate loo and bathroom, and was also very quiet. Bad things?
The air con wasn't working (although to be fair, they had provided a fan).
One of the curtains was hanging off.
There was a bottle of water on the side for which they wanted 5 euros.
The washbasin was yellow with age, and all the fittings (bedroom and bathroom) are really old and outdated.
Cleanliness wasn't brilliant. The loo brush, for example, was sitting in a container of brown water - doesn't take too much imagination to know what that was. Gross.
There are no tea making facilities! I was told if I wanted tea or coffee I could get it from the bar, but the bar isn't always open or staffed.
The staff seemed disinterested and fed up, although polite. We went to the bar for a beer (beer taps looked promising), only to be told the taps hadn't worked for years. we had bottled beer, but after a bottle each they had no more. (They said they would go and get some, but we gave up after 20 minutes waiting and went out).
The thing that most alarmed me was the 3 lifts. In all of them the control panel was hot to the touch, and smelt hot too. I have never come across this before. I had visions of it catching fire with us in the lift, so we used the stairs.
No one could describe this as a 4 star. It's like revisiting the 1970's in decor, and was more like some sort of hostel. It has to be one of the worst hotels I have stayed in for many years.

Very good
Haya-Isk

Stayed here for 3 nights and would definitely stay here again! The staff on the front desk were super friendly and very helpful. The room was good, modern and most importantly, clean. The location was great; close to couple of bus/tram stations (about 5 min walk) and the area around it was vital as it had a lot of supermarkets and restaurants.
Couple of “bad” things are the wifi; very weak in the room but at the door its great and the AC because its old it kinda have a loud noise when its on. Other than that it was perfect :)!