Very Good 331 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • An elegant Viennese Art Nouveau bolt-hole in a 19th-century building with roof terraceThe city centre location – right in the heart of Vienna’s Innere Stadt, but on a tucked-away street
  • The roof terrace, with views over Vienna’s rooftops
  • Sophisticated design, from interesting artwork hanging in the rooms to the objets d’art in the public areas

What To Know

  • Located on a quiet dead-end street
  • Within walking distance of all of Old Town's attractions and restaurants
  • Free WiFi works well
living room property home cottage Suite


A boutique Viennese Art Nouveau hotel in an elegant 19th-century building, right in Vienna's beating heart

The Lowdown

Frédéric Chopin once said that Vienna is a “handsome, lively city.” The composer was right: Vienna is one of Europe’s most beautiful capitals, studded with baroque architecture, musical history and an intellectual legacy, thanks to great thinkers like Sigmund Freud. Chic Hotel Kärntnerhof, in Vienna’s city centre, keeps this creed beautifully. Despite its central location, the boutique bolthole, set in a 19th-century building with an Art Nouveau-meets-Italian-meets-French design flavour, is quaint and quiet.
The small property feels like a grand family home, with an eclectic range of art, an elegant parlour to while away the afternoon and a roof terrace to unwind after a day spent sightseeing. The building has an interesting history: after World War Two, it had a brief spell as brothel ‘Madame Rosa’. That’s the thing about Vienna, a European City of Culture – even the place where you lay your head has an interesting story. Hotel Kärntnerhof garnered a TripAdvisor Certificate of Excellence.

How to Get There

Hotel Kärntnerhof
Grashofgasse 4
Vienna, 1010 Austria


Some significant concerns

I really struggled to find good accommodation for a family in Vienna. I settled on this hotel as it is in a very good location and seemed to be reasonable value for money. Our first problem was trying to arrive by car - we put the hotel into the satnav but then really struggled to actually arrive at the hotel due to the many roadworks near the hotel which prevent you from getting to the front door. After ringing the hotel we had to walk round and get someone to help us to the car park which is not in the same road as the hotel. Make sure you know where you are going if you are arriving by car - the hotel needs to help with this before you arrive. When we arrived we realised that the hotel does not have air conditioning which hadn't seemed important when we booked. The heat in Vienna in the summer months does mean that this is necessary especially as the hotel is located in a very noisy area. We tried to leave the windows open but there was very loud noise late into the night as noise echoes from down the road into the cul de sac. At one point I rang the reception but they confirmed that the noise was not coming from the hotel. The hotel is investing a substantial amount in putting in air conditioning but this may take a while yet. Sadly we had a poor night sleep and decided to change our booking to another hotel for the next part of our holiday. The staff are very nice and helpful. I was not so keen on the decor of the interior part of the hotel which made it very dark. There was a strong smell as we walked up the stairs. Breakfast was very simple and the room was quite crowded. The hotel told us that guests love it here and return regularly so maybe this was just not one for us on this occasion. During the day the location is very good for restaurants. The rooms were quite small.

Pros & cons

We had a mixed experience at this hotel which a friend recommended. We stayed 5 nights.
Our first room was on the fifth floor giving onto the street which had a restaurant. People made noise late into the night. After 2 nights, we asked for a quieter room on the courtyard. The hotel complied in a friendly way. The location of the room was an improvement but the amenities in the room were not as good as in the first room. Friends of ours had a tiny room (303, just large enough for a double bed) giving on a different courtyard, which was at least very quiet.
I had to do some work for the office but was unable to connect using the hotel wifi system. Apparently it was unable to deal with VPN (something that gives some concern about network confidentiality on the part of the carrier). I had to go to a different hotel to do my work. A serious hassle.
Although the hotel has no air conditioning, the high ceilings seem to be natural regulators of heat. But I wouldn’t want to be there during a heat wave.
Otherwise, friendly service and good breakfast.

Location can’t be beaten

Such a gem of a hotel right in the center of the city. I had the single room on the 2nd floor which was very nice. It faced the back of the hotel where there wasn’t a breeze which is the only issue I had- no air conditioning. In July it’s very hot so I would probably stay again in the colder months but would highly recommend it as the decor is lovely & the people who work there are very helpful & friendly. WiFi was strong. Breakfast was filling & the breakfast team were very polite & pleasant :)