Grand Ferdinand Vienna – Your Hotel In The City Center
What We Love
- Style and grace at a beautiful Vienna hotel, with buffet breakfast includedThe rooftop salon and pool, with unbeatable views over the city
- Sampling the traditional Viennese cuisine in the excellent restaurant
- Kicking off each day with a breakfast on the house
- Staying directly on the Ringstrasse, in the center of Vienna
What To Know
- Guestroom showers are entirely glass and right next to the bed – something that might not be ideal depending on your travel companions
- The hotel is well-located, just a 5-minute walk into the center of town and a tram stop just around the corner
- Rooms facing the street can be a bit noisy in the morning and at night
- Free WiFi is reliable
- Free WiFi
- Parking On Site
Glittering chandeliers, French champagne and fine Viennese cuisine – the Grand Ferdinand is a little slice of Austrian refinement in the heart of Vienna. This modern hotel is dedicated to the city’s long history of celebrating beauty, and it’s chock full of sleek design and smart touches – think marble-top bathrooms, leather chaise lounges and crisp, minimalist lines. Its oasis garden is a little hideaway of lush greenery and climbing roses, and the rooftop pool gets some of the best views in the city.
The Grand Ferdinand sits on Vienna’s central Ringstrasse, so the sights are right outside your door. And if you’d like to see the city in the height of style, you can rent one of its fleet of sports cars and zip around. To top off your day, sample a little traditional Austrian hospitality in one of the Grand Ferdinand’s three restaurants – a Viennese dining room, a goulash and champagne spot or the refined rooftop salon, with panoramic views over the city.
The bedrooms are modernist and sleek, with marble-top bathrooms and beautiful, soft leather sofas. Your Comfort room has a plush chaise lounge, a champagne bar, wooden floors and a rainfall shower in the bathroom.
The Grand Ferdinand has three excellent restaurants. You can get a taste for traditional Viennese cuisine in an elegant setting at the Grand Ferdinand Restaurant, or head to the no-nonsense Gulasch & Champagne, for exactly that – a quick bite, right on the Ringstrasse. And if memorable settings float your boat, make your way up to the Grand Étage, for modern brasserie plates and snacks in a smart rooftop atmosphere.
The Grand Ferdinand is right on Vienna’s central Ringstrasse, close to all the city’s most famous sights, like St. Stephen’s Cathedral and the Vienna State Opera. Spend your day dining in one of the cafés, sneaking off to the Hotel Sacher for that famous chocolate cake or taking a wander around the Belvedere Palace gardens.
How to Get There
Just one night here. Great service. Friendly, professional staff from start to finish. Nothing too much trouble. Booked a standard room. Small but everything you need. Super comfy bed. Perfect location for exploring pretty Vienna.
this is a very stylish and comfortable hotel set in busy, though surprisingly quiet, central location.
We stayed in a premium room which had everything you would need for a short stay; 3 nights in our case. The bed was very comfortable and the room was kept spotless.
Staff in the main were very pleasant and helpful.
If a pool is important in your choice of hotel be advised that the rooftop pool here is only approx 8 * 2 meters so pretty small given the number of guests. There are only 8/10 sunbeds available on a very narrow terrace and space is at a premium. On a sunny day a seat/sunbed cannot be guaranteed.
Bar prices are what you would expect at this class of hotel ( e.g. a glass of beer twice the cost of a similar drink in a nearby bar) though some liberties are definitely taken - please see photo of bar bill)
We stayed at this hotel for 3 nights.
We choose this hotel as many others very much based on the looks, atmosphere and quality showcased and as seen through this Hotels beautiful pictures on Instagram and their homepage.
So yes, we looked very much forward staying at this hotel, since this was our first holiday for a very long time. This was also the reason why we didn’t want to stay at a cheaper hotel or take any “chances” with a cheaper alternative, because we wanted to avoid any problems you may could have staying at a hotel, everything just needed to be 100% in place and order.
But then things got started. After a very friendly welcoming in the reception (everything perfect) we decided to take a shower in the evening. But as things turned out the showerhead was broken which resulted the water shooting out everywhere. The rooftop pool has very limited seating options, which means you must be very, very lucky to get a seat, at least in the period we were there.
Also our experience with the staff upstairs(2 times, because then we didn’t want to go there anymore) always was with very long waiting time, even though the restaurant/bar area was almost empty the times we visited, waiters talking with each other instead of servicing the table and so on, again very sloppy and below any prober standard really. We got the money back for this meal as an apology.
Nevertheless, we would recommend using no time up there and instead go to the Restaurant downstairs Meissl und Schadn, food is great, and the service is just spot on perfect, international high-level service, everything fine. At least that one time we were there.
Well in the Morning we reported this issue regarding the shower in the reception. Nothing could be done that day (Sunday) because the “Technical department was not there” we were being told, but also first they would send someone up making a check while we were gone. This meant no prober shower again for the whole day, they did not offer to transfer rooms either (even though the Hotel was hardly fully booked (so a worker said herself in the reception, because she also wondered why they hadn’t done that a day after before we leaved again).
This was already now not okay and making the stay this 5 Star Hotel very unpleasant, this was really not what we had paid for. Our standards are not that high, but when you book a room at a 5 Star hotel you really expect the room to be at least clean, have a prober bed, shower and a toilet that most be the basics, but not here.
When we came back Sunday evening, nothing had been done regarding to the shower situation, meant no prober shower again, rooms had also not been cleaned probably, and wasn’t for the whole stay. We came Saturday and leaved Tuesday, the rooms had not once been cleaned floor wise which meant the floor was full of sand, dust etc. (We have pictures).
Monday morning we couldn’t shower probably again but decided to go out and return in the afternoon, because we were told the day before they could first fix this problem the day after, which meant today.
When we got home after a long day in the summerheat, we did go up to our room and wanted to take a shower before leaving for dinner (still dirty) and the shower had still not been fixed…
I did go directly to the reception and asked if they could please fix the shower (this takes approximately 10-20 minutes), but we were told that the worker who checked the shower yesterday couldn’t find any problems regarding this issue. Then I got so disappointed and mad I personally I took a colleague with me and took him up to the room and showed what happened when you turned on the shower head, and sure enough he could immediately see it did not work at all. Well okay? What a working attitude, just very sloppy and unprofessional when things need to get done! Because friendly they are, but what does that help when they can’t get things done or fixed.
This situation was just under any standards… doesn’t matter if 5 stars or not, this was the room we paid for. It ended up with the shower getting fixed late Monday afternoon and we were leaving Tuesday morning so thank you, but too late to be honest.
For this kind of money or any price at all, never again. Things may be fine as long you are lucky enough to not have any problems at the Hotel, but we had, and we were treated very badly and at the end of the day we didn’t get what we paid for.