Grand Ferdinand Vienna – Your Hotel In The City Center
What We Love
- Style and grace at a beautiful Vienna hotel, with buffet breakfast includedThe rooftop salon and pool, with unbeatable views over the city
- Sampling the traditional Viennese cuisine in the excellent restaurant
- Kicking off each day with a breakfast on the house
- Staying directly on the Ringstrasse, in the center of Vienna
What To Know
- Guestroom showers are entirely glass and right next to the bed – something that might not be ideal depending on your travel companions
- The hotel is well-located, just a 5-minute walk into the center of town and a tram stop just around the corner
- Rooms facing the street can be a bit noisy in the morning and at night
- Free WiFi is reliable
- Free WiFi
- Parking On Site
Glittering chandeliers, French champagne and fine Viennese cuisine – the Grand Ferdinand is a little slice of Austrian refinement in the heart of Vienna. This modern hotel is dedicated to the city’s long history of celebrating beauty, and it’s chock full of sleek design and smart touches – think marble-top bathrooms, leather chaise lounges and crisp, minimalist lines. Its oasis garden is a little hideaway of lush greenery and climbing roses, and the rooftop pool gets some of the best views in the city.
The Grand Ferdinand sits on Vienna’s central Ringstrasse, so the sights are right outside your door. And if you’d like to see the city in the height of style, you can rent one of its fleet of sports cars and zip around. To top off your day, sample a little traditional Austrian hospitality in one of the Grand Ferdinand’s three restaurants – a Viennese dining room, a goulash and champagne spot or the refined rooftop salon, with panoramic views over the city.
The bedrooms are modernist and sleek, with marble-top bathrooms and beautiful, soft leather sofas. Your Comfort room has a plush chaise lounge, a champagne bar, wooden floors and a rainfall shower in the bathroom.
The Grand Ferdinand has three excellent restaurants. You can get a taste for traditional Viennese cuisine in an elegant setting at the Grand Ferdinand Restaurant, or head to the no-nonsense Gulasch & Champagne, for exactly that – a quick bite, right on the Ringstrasse. And if memorable settings float your boat, make your way up to the Grand Étage, for modern brasserie plates and snacks in a smart rooftop atmosphere.
The Grand Ferdinand is right on Vienna’s central Ringstrasse, close to all the city’s most famous sights, like St. Stephen’s Cathedral and the Vienna State Opera. Spend your day dining in one of the cafés, sneaking off to the Hotel Sacher for that famous chocolate cake or taking a wander around the Belvedere Palace gardens.
How to Get There
In thirty years of international travel - I had my worst experience at a hotel ever.
My wife and arrived with 5 bags between us (2 Large and 2 small, plus a backpack). There was not porter/concierge outside the hotel to greet us and help us with our bags. I then went to enter the hotel wheeling the two large bags and there was the porter (portly gentlemen) eating a pastry and watched me struggle with the two bags and back pack. I wheeled my bags into the reception area and went back to help my wife, by this time the porter came to assist. He did not get a luggage trolley, which were vacant and to the side, but placed our luggage against the wall in the reception area.
I then went to the reception counter which was not well sign posted, there were only two ladies serving, but they where both serving the same person and they did not try to assist when they saw my wife and I waiting.
I was then served by the one on the right who was the more solid of the two ladies with light brown hair. I gave her my details and she advised me my room was not ready and said come back in one hour, i then asked could I leave my mobile number and when the room was ready could she please ring me, She just said "I cannot help you." I was absolutely gobsmacked, this was suppose to be a five star hotel, I repeated my question and she said "No." I then asked where the toilets were, which she advised and my wife and I then left to get something to eat down the road.
We came back in an hour and waited at reception again noting the same two ladies where on and again both serving the one customer. The same lady called me over and I said no, I will wait for the other lady.The other lady was a taller blonde hair lady who always seemed to be helping the other lady with her client.
When i was served by the taller blonde haired lady she was pleasant and apologized that our room was still not ready. I asked her if she could ring me on my mobile when it was ready as I was going to meet a friend. She was helpful and took down my number. She did ring me about 25 minutes later and informed me that our room was ready. When I arrived back at the hotel, I lined up again, (waited 7 minutes) and was served by the taller blonde hair lady who was pleasant and went through everything with us. I asked could our bags be brought up to the room, which I noticed were placed over the other side of reception. She rang the porter and the same portly gentlemen came to the reception desk she gave him our room number.
I went to the room, and waited for our bags, and I received a call from my friends who we were meeting in Vienna, and they had arrived at the hotel to meet us. My wife went down to meet our friends I waited for the porter. When my wife went downstairs she saw the porter was still at the reception desk and our bags were still over to the side in the reception area, she brought up one of the small bags and the backpack. When she arrived at the room, we both went back down to reception, the porter still had not moved, I noticed he was eating a pear, and I went and got the rest of our bags and my wife and took all our bags up to our room.
This was a 5 star hotel, the whole reason we are always willing to pay extra to stay in 5 star is get common courtesies and some assistance. This left us wondering whether we should stay here at all, only that we had prepaid through Qantas we decided to stay.
During the stay the young gentlemen on reception was pleasant of an evening and the young slim porter we had on checkout was very helpful.
I did fill out the feedback card, and when I was asked on checking out (after a 3 day stay) how was everything, I did advise the lady, but then she seemed disinterested and rushed me through when I was telling her of my experience I did not continue. A
simple apology would have gone a long way, but was not forth coming.
The room was Ok, but did not have a separate bathroom, and it was more like a studio.
This is definitely not a five star hotel. The breakfast was nothing exciting for a buffet and the staff were not very helpful, lack of hot food.
Would I recommend this hotel - NO!!!
Would I stay there again - NO!!
The location is about 10 minutes out of the action in Vienna.
I stayed here for three nights in September 2018 and was really excited about the location of the hotel, which didn’t let me down. The room was small but very stylish, but I don’t like the bathroom not being separate, the toilet is in a cupboard and the shower was next to the bed.
Service at breakfast was chaotic, there only seemed to be one lady who knew what she was doing, the rest seemed to wander about in a daze shifting things from one tray to the next. Several guests gave up and helped themselves to coffee. I ordered scrambled eggs one morning and they were vile. When I was trying to collect my luggage the concierge was outside chatting meanwhile a queue was building up at reception. You pay the same price for a cocktail as you do at the rooftop bar in the Ritz across the road, but the Ritz is so much better!
The pool doesn’t look like it does on the website either :)
When I checked out I wasn’t asked how my stay was so I had no opportunity to give feedback.
This could be a great hotel but they need to up the service, it’s not up to what they charge.
This hotel is in a great location. Walking distance to many shops, restaurants, and the metro. The neighborhood is very nice. The rooms are quite small, but are well-appointed and very nicely decorated. The highlight of the hotel is the rooftop plunge pool-a perfect place to have an evening cocktail and have a quick soak to rest sore feet after a day of walking. The staff was helpful and friendly. The lobby restaurant was quite good.
We recently stayed here after a recommendation from our agent. We had high hopes for the hotel based on pictures and reviews. We were under the impression that this would be a 5 star hotel, luxurious and welcoming.
From the moment we stepped in the door we were underwhelmed. The reception is a confused space not only in orientation but also in staff attitude. The desk directly in front when you walk in is the concierge, the check in desk is tucked away off to right and obstructed by bell boy trolleys.
When checking in we were met by a lady who clearly either didn't want to be there or didn't want us to be there. Given our room key we were sent on our way without so much as an offer of assistance, past the seemingly unused bell boy trolleys to find our own way to our room.
Upon entering the room we were welcomed by a rather unpleasant smell that came from one of the bathroom drains. The room itself was on the smaller side and divoid of any feeling of luxury. The shower opened out to the side of the bed making that side a constant wet area (who thought this was a good idea?). All in all very underwhelming.
We thought we might try our luck at the roof top bar for a relaxing drink in the hope that some alcohol might lighten the mood. Unfortunately for us there was an event taking place in the adjacent restaurant later that evening so we were clearly in the way and any level of expectation we had to maybe receive some service were quickly dashed. The staff were far to preoccupied with a birthday party than guests at the hotel.
From here we decided to cut our losses and venture out from the hotel for all future dining experiences (which were fantastic btw).
All in all a thoroughly disappointing stay in what is an incredibly beautiful city with absolutely wonderful people (outside the hotel). This is by no means a 5 star hotel in either style or nature, however the location was central.
This hotel’s location is very convenient for visiting the heart of Vienna. It is very easy to access either by train or bus. Breakfast is excellent, not only the variety of fresh cooked-EEG menu but also the nice view from the rooftop while having it. The services are very efficient and all staff are very friendly. Fitness center provides essential equipment and quite spacious. One drawback is the plan and the design of the bedroom which is not as great as other facilities in this hotel. The size is not that large which is quite understandable for the hotel in famous city like Vienna and others. However, the design does not make the visitors like us feel comfortable. The location of the bathroom, which its door is clear glass, the toilet and the wash basin are not well located to each others and are not practical. The sofar is not usable for watching television due to its location. In addition, there is no coffee maker offered in the room. This is a hotel that could be considered as another option to stay in Vienna. For those who do not care that much to use the bedroom facilities or travel alone for business meeting in Vienna, it is probably a good choice.