90%
Members Recommend
4.0
Very Good 1260 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • The Jetsetter rate includes buffet breakfast
  • The grand exterior is modeled on a Baroque palace
  • Emperor Joseph's guests would stay here during his reign
  • The Schlosscafé serves traditional Viennese coffee and pastries
  • A 10-minute walk from Schönbrunn Palace

What To Know

  • Schönbrunn is located southwest of the city center; the hotel is a 20-minute metro ride from Stephansplatz
  • Free WiFi
  • There's no gym, but the hotel can provide detailed local running maps
  • Most rooms overlook the hotel's courtyard or Schönbrunn Palace
  • Pair with a stay in a suite at Schönbrunn Palace

Amenities

  •  Bar
  •  Free WiFi
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Dining Drink Eat chair curtain window treatment living room textile dining table

Overview

Elegant 19th-century grande dame modeled on a Baroque palace, a short walk from Schönbrunn Palace

The Lowdown

A short walk from magnificent Schönbrunn Palace, the former summer residence of Austria’s emperors and now a UNESCO World Heritage Site, this grand hotel dates from 1823, and it served as a residence for guests visiting Emperor Joseph throughout his reign. The exterior is modeled on a Baroque palace, and the public areas feature chandeliers, original Habsburg family portraits, dark wood furniture and polished marble checkerboard floors. The guestrooms are classically styled but in a modern neutral color scheme, and they feature free WiFi, pillow menus and flat-screen TVs. Most offer a view of the hotel’s courtyard or the palace gardens. Breakfast, lunch and dinner are served in an imposing dining room with parquet floors and chandeliers, and the Schlosscafé serves traditional Viennese coffee and pastries, either inside or on the terrace. Don’t miss a nightcap at the Gloriette Bar, named for the famous pavilion in the Schönbrunn Palace gardens.

In the Area

Classic Pass tickets to Schönbrunn Palace include access to state rooms, the Gloriette and the garden maze. In downtown Vienna there are more than two dozen castles and 150 palaces to explore. But the city blends the old with the new, and Baroque buildings, Art Nouveau train stations and modern glass and steel structures stand contentedly side by side. The best way to get around is on two wheels; City Bikes can be picked up and dropped off at various locations. Head for the Freihausviertel area for hip galleries, boutiques and cafés. Take a trip to the top of the 450-foot spire of St. Stephen’s Cathedral for impressive views of the city. And stop for a coffee at Café Landtmann; it’s been a Viennese institution since 1873 and has been frequented by everyone from Freud and Mahler to Marlene Dietrich.

How to Get There

Austria Trend Parkhotel Schönbrunn
Hietzinger Hauptstrasse 10-14
Vienna, 1130 Austria

Reviews

4.0 Very Good 1260 Reviews
At best a 2 star. Avoid it.
Reviewed 5 days ago

This is not a 4 star hotel in any possible way. In the US it would be at best a 2 star, in Europe it is realistically a dumpy 3 star.
I stayed here because it was the only hotel so close to Shoenbrun, but I would recommend to avoid it at all costs.
Smelly room with furniture from the 70s, stained carpet, tiny bathroom with zero toiletries and no fan. Obviously no coffee maker in the room, no chocolates and not even a bottle of water. Forget the bathrobes!
Breakfast has wide selection and average quality. Coffee at breakfast if from a vending machine.
I still wonder how they claim they have 4 stars, really.

Park Hotel Schönbrunn is a joy
Reviewed 5 days ago

We arrived in Vienna during one of the hottest spells for decades so it was a relief to find calm, pleasant and efficient staff as well as air conditioning! The hotel is ideally placed for visits to Schönbrunn and just a short ride on the Ubahn, tram or bus to the city. Highly recommended.

Vienna trip
Reviewed 1 week ago

We enjoyed our stay at the Hotel, however were somewhat disappointed with one or two things. We had to ask to have the beds separated, even though I'd confirmed with Jet2 that we'd booked a twin room. Although we were informed on arrival that we'd been upgraded, we were somewhat disappointed in the location of the room (ground floor - made us wonder where the original room had been). There were only 4 coathangers for the two of us and although having asked 3 times, no coathangers appeared. We helped ourselves to hangers on a rail in a corridor. The staff were very pleasant but we felt could have been more helpful in giving us information we sought. The decor and food (breakfast) were very good.

Excellent location, very good price and the strong aircondition. No teapot.
Reviewed 2 weeks ago

If you are seeing the picture of this hotel and thinking whether you can afford this mansion-looking place with chandaliers and staircases - well, you can. And about the looks - it seems that Vienna has so many of these palaces that it is kinda normal.

We bookeed five nights and ended up in a 'heatwave' of +35 outside. As we do not like the heat at all and are struggling to understand how the people of Central Europe can survive, Air Conditioning was crucial. Here, it works very well and that little control on the wall actually works, too, so we were able to stay isolated from a very hot weather and refresh. Note that a significant amount of Vienna attractions and museums miss air conditioning.

The room we had consists of a split WC/bathroom, and was really well lit comparing to most hotels. maybe not so bright, but it did have the small chandalier (did not checked if it got plastic or crystal decoration, but the ones in the lobby seem to be legit). Wi-Fi was so-so and the Skype/VoIP calls were breaking, but it was likely due to location of the hotspot. The room and WC/bathroom were spacious and did not felt cramped. You get all the usual things (shower cap, liquid soap, basic (=weak) hair dryer. Why all the hotels feature weak and funny hair dryers?). Daily cleaning/change of towels.

A very good location next to Schoenbrunn palace and its Zoo, so you can do part of the the "must see" sightseeing without taking any city trips. Schoenbrunn park is very large and free, great for morning jogging, for instance - as it starts 50 meters from the hotel. U-bahn service with about 20 mins to the city heart. Also, Technical Museum is three tram stops away. Very good.

The 19 Euro for breakfast was too expensive for us, as you can go to couple museums for that price (and trust me, you will end up spending a lot in museums as there are many). Instead, on a short walk from hotel to the U-bahn station one may find couple cafe's (Anker was our favourite and it costs far less) and an Oriental take-away-box place that makes very nice lunch that you can enjoy in the room just few mins later; a McDonalds is also situated next to the U-bahn. This will keep you alive without spending much money. The restaurant at the hotel, though, had on display lunch prices starting from 10 euro for a pasta.

View from windows is rather nice, you can overlook some historical roofs. Nothing spectacular though, and if you look down, you will see a LED-lit old fountain in the yard. The color palette and dynamics of variable shades would certainly remind an expert art connoisseur the typical neon "open" sign on your regular kebap place, so we were left wondering as to why a pretty stone fontain would be lit like this. But it is the thing in Vienna, they are in love with an acid LED lighting here and there. Maybe it just balances out almost unbearable classical beauty of baroque-everything that you see in the city.

Put a minor test on hotel's reaction on the minor room issues. The shower in my room was connecting wrong way, so the hose end that suppose to fit in the holder was attached to the wall and the wall socket was attached to the shower head, and it was not therefore holding well in the shower holder and wobbling. Reported this once to the reception but for next two days it was not fixed. Starting thinking to have pliers myself while traveling (my experience in Best Western Moscow also tells I needed pliers to fix the overheating. They urged me to forget the idea).

The price we paid (July 2018, non-refundable rate w/o breakfast) was 63 euro per night on average, note that this can depend on days of week you stay. There is usually a balance between price and distance to the city center, as you pay less if you agree to stay further away. Here it was, therefore, very good without need to ride for long time.

Noise isolation with corridor was so-so but you generally have nobody there. No noise from ajacent rooms.

We were given an ironing board for the entire stay. Enough power sockets in the room.

Next to the hotel there is an underground parking, at ~26 euro daily, and hotel can accept payments on their behalf. However, you should be aware of Park+Ride system in Vienna, so you get P+R parkings for 3.50 a day on certain remote subway stations, so you can continue from there on subway. By the way, one Uber ride we had to cancel as it was stuck in massive traffic jam of non-moving kind nearby the palace, so think twice of using a car in the inner city.

Late check out was not possible but they OK'ed 30 minutes delay.

One last advice - while it may look not very convenient to leave your luggage in the hotel after checkout (as the hotel is far from stations which have connection to airport), our experience with Wien Mitte and Praterstern S-Bahn stations showed that there is a very small amount of lockers available. You arrive and take the last one and if you are late one minute, that would be gone too. Therefore, if you like to walk the city one last time before you travel to airport (which you want to do on S7, not the CAT train, as it is the almost the same speed and way cheaper), consider leaving your luggage in the hotel to avoid disappointment.

Schoenbrunn with family
Reviewed 2 weeks ago

Great location with family!! Spectacular breakfast and truly royal service. The room was very spacious, the carpet was dated, but their service and grand breakfast made up for some of the small details in the rooms that I would improve. There is air-conditioning for the hot Summer days. Location - with the Schonbrunn - you have the zoo, the most amazing gardens with parks, if traveling with kids there is a children's museum and a labyrinth park.