The Como Melbourne MGallery by Sofitel
What We Love
- Located on Chapel Street at the center of the shopping action
- Extra spacious suites
- The indoor pool with glass ceiling
- Cool contemporary design
What To Know
- Parking costs $23 per day
- There is a hefty $24.95 charge for WiFi
- In-room massages are available, but there is no spa
- Parking On Site
- Room Service
A favorite of visiting celebs and fashion types, The Como Melbourne is all airy minimalism with 107 sleek guest rooms and spacious suites — some in pale shades, others in contrasting white and inky blue walls, all with floor-to-ceiling windows. Black marble bathrooms have Japanese-style spa tubs and walk-in showers; some of the suites also offer full kitchens and private balconies. The Brasserie restaurant serves an à la carte breakfast, and the hip SOBar is a buzzy place for evening cocktails. After hitting the shops on Chapel Street, guests can relax in the indoor pool, sauna and gym, or have an in-room massage.
In the Area
South Yarra is a fashionable inner-city suburb with several architectural gems (including Como House, one of Melbourne’s earliest mansions) bordered by the Yarra River. Chapel Street is a major shopping strip home to Cylk, a Melbourne-based brand that sells neutral, minimalist clothing made from sustainable materials, and Chapel Street Bazaar for well-edited vintage duds. Cricket fans will appreciate the hotel’s proximately to the Melbourne Cricket Ground, while high rollers will feel the same about the nearby Crown Casino. There are plenty of eating and drinking options, including Woods of Windsor, a taxidermy-filled bar that offers meaty snacks, such as pig trotter fritters.
How to Get There
A few days before we arrived at the Como the hotel courtesy called us to ensure everything was in order and to make sure we knew how to get to the hotel and the check in process. I missed the call and called back and was lucky enough to be assisted by Su Yi who had been helping me with a booking issue previously (more on this at the end of this review).
Su Yi was so kind and helpful over the phone, it really made for a pleasant experience even before I had stepped into the hotel and she is a real asset to the hotel and the Accor brand. Su Yi asked when I would be arriving at the hotel and I told her I have an early flight. She was kind enough to add a note to my booking and when we arrived at 10am our room was already prepared for us so we has no waiting around.
On check in the staff were very friendly and conversational, and recommended places around the hotel to eat and drink. We had come for a particular venue nearby where our friend was celebrating a birthday and they looked it up for us to give us more info - very good customer service!
The Hotel is very well located on the northern end of Chapel St, one of Melbourne's best shopping districts. It is also close to many trams, train lines and uber is only a few minutes away.
There is a rooftop deck with lounges and a pool with gym as well as a dry sauna. The pool area is quite nice but there were already other people at the pool and there isn't many poolside lounges. However we were happy to use the outdoor sun lounges as it was a gorgeous day.
We had a deluxe room with spa bath. Our room was very well kept, neat and tidy. With a nice two person lounge area and a desk. We also had a few friends over for dinner pre drinks and we were all very comfortable. The only feedback would be that the bathrooms are feeling a bit dated and hopefully a refurb is planned for these soon.
The included breakfast was an a la carte choice and access to the continental breakfast section, including cold meats, cheese, pastries, cereal, yogurts and much more. This was very good and I would recommend purchasing breakfast inclusion.
To top it all off we had a late flight and the team were happy to offer us a late checkout until 1pm. With all the attention to detail and attentive customer service, this made for a fantastic stay and we would highly recommend this hotel and very much look forward to staying at the here again!
Su Yi (reservation sales manager) who was incredibly helpful and accommodating - I accidentally booked the wrong day on a non refundable booking and she was kind enough to make arrangements to have the amount refunded as I had already made a new booking. She was also very pleasant and accomodating with our pre check in courtesy call. She is an asset to The Como hotel and Accor brand.
My usual place for when i travel to Melbourne for business. Nice staff at front desk, got an upgrade room. Good valet and economical at $40AUD PER NITE. Rooms are clean, but i did find mould in the shower, which is unpleasant. Otherwise very nice.
Also not there are stairs after reception to get to lift so be careful if you have large bags, get them delivered to your room.
Right on Chaple Street. A shopperholics delight. Food, clothes, wine, clubs all just a short stroll away. A minamalist’s recognition of past historic buildings are embedded into the side walk. The Como excellent rooms and facilities super quiet.
Love the Accor brands ,,,, and of course they went above the required to offer a fantastic experience from start to finish. They help with luggage and stairs, the rooms are gorgeous - I love a spa bath experience, and the breakfast is fresh and yum.
Really nice hotel. The staff are friendly and the room was clean and modern. Great location close to nice restaurants and bars. Would stay again next time I am in Melbourne. The wifi was quick. Great business hotel.