The Como Melbourne MGallery by Sofitel
What We Love
- Located on Chapel Street at the center of the shopping action
- Extra spacious suites
- The indoor pool with glass ceiling
- Cool contemporary design
What To Know
- Parking costs $23 per day
- There is a hefty $24.95 charge for WiFi
- In-room massages are available, but there is no spa
- Handicap Accessible
- Parking On Site
- Room Service
A favorite of visiting celebs and fashion types, The Como Melbourne is all airy minimalism with 107 sleek guest rooms and spacious suites — some in pale shades, others in contrasting white and inky blue walls, all with floor-to-ceiling windows. Black marble bathrooms have Japanese-style spa tubs and walk-in showers; some of the suites also offer full kitchens and private balconies. The Brasserie restaurant serves an à la carte breakfast, and the hip SOBar is a buzzy place for evening cocktails. After hitting the shops on Chapel Street, guests can relax in the indoor pool, sauna and gym, or have an in-room massage.
In the Area
South Yarra is a fashionable inner-city suburb with several architectural gems (including Como House, one of Melbourne’s earliest mansions) bordered by the Yarra River. Chapel Street is a major shopping strip home to Cylk, a Melbourne-based brand that sells neutral, minimalist clothing made from sustainable materials, and Chapel Street Bazaar for well-edited vintage duds. Cricket fans will appreciate the hotel’s proximately to the Melbourne Cricket Ground, while high rollers will feel the same about the nearby Crown Casino. There are plenty of eating and drinking options, including Woods of Windsor, a taxidermy-filled bar that offers meaty snacks, such as pig trotter fritters.
How to Get There
Upon arrival we were greeted by really friendly receptionists, who upgraded our room for us! Such a lovely surprise! :)
The room we stayed in was really clean and modern, along with the rest of the facilities throughout the hotel.
Really enjoyable experience. We will be back! Thanks!!
I stayed in a junior suite. First the good - check in was smooth with friendly staff and a complementary glass of Champagne. Room large and comfortable, and a couple of complementary beers were brought up. There was also a bottle of sparkling water, some chocolates and some fruit - with a greeting card addressed to someone else (Sorry Mr Ryan I think I got your room!!)!!
Then things started going downhill a bit - no coffee / nexpresso machine in the room - just cheap instant coffee sachets and a kettle. Minibar also minimally stocked. Then the iron expelled a large amount of brown liquid onto my (white) shirt - incredibly irritating as I was already late to dinner - I think a previous guest had put instant coffee into it - to be fair the hotel cleaned the shirt that night, but really the iron should be checked by housekeeping after each guest. Laundry also not generally offered as a standard on a Sunday which is a little annoying.
Bathroom ok but small flimsy shelf in shower inadequate for actually holding soap and shampoo etc. In these regards the amenities (shampoo etc) really we’re pretty average compared to what is generally offered by a 5* hotel. Then finally the room key stopped working...again just irritating.
Cocktail Bar was OK - great personable barman, but it seems they are still getting set up in terms of cocktails - no triple sec for example!
Swimming pool (accessed via the fire exit) very small (10 meters I think) - and really too warm for swimming. Sauna pretty manky and includes a leaky water bucket. No drinking water on the pool deck and very odd multilevel setup. Gym is located in a sort of enlarged corridor and is small but generally functional.
In conclusion this isn’t really a 5* hotel in my opinion - a solid 4* sure - but the attention to detail isn’t there.
Have stayed at many hotels in Melbourne and really enjoyed The Como. The staff are incredibly helpful and they have an attention to detail which we so enjoyed. Our room/suite was lovely, main lounge with dining table, desk, kitchenette and also lovely bedroom and bathroom. Very comfortable and well presented. Sparkling water and still water in the room, lovely range of toiletries. Spa bath and comfortable bed. Parking available for a fee but very handy. It is situated in a lovely part of Melbourne. Walking distance to shops, coffee, dining etc. a lovely place to stay. Highly recommend The Como.
Easy location for the charms of Hawksburn Village, the Chapel Street and Toorak Rd trams plus quick walk to Sth Yarra train station. Dated foyer with hideously over powering fragrance and faux flowers. The scent was so bad I had to stand outside in the cold to farewell a business colleague. I suggest Sofitel clean the pop pink carpet runner, update the uncomfortable and dated white leather chairs and get rid of those awful flowers and scent ... the foyer and first impressions would be transformed immediately.
As for the rooms ... I am never a fan of the M Gallery beds - too hard and hardly a luxe sleep experience. The bathrooms are from the 80s and need upgrading. Hallways have had a carpet update in recent years but paint work is looking shabby in parts. The door to my room on this stay was desperately in need of painting.
Staff are pleasant but not outstanding.
This is possibly my 4th visit in about 5 years and will only stay here if early morning meetings dictate this location due to the congested Melbourne traffic!
I am a regular visitor at The Como Melbourne because their service is world class! The hotel is beautiful with great amenities with comfortable rooms and beautiful bathrooms! THe hotel is in a great location at the top end of Chapel Street in South Yarra surrounded by some great eateries and shops. It is also in walking distance to the Yarra river for a great picnic! It has 2 tram lines and a major train stop in walking distance and an a short trip into the city.