The Como Melbourne MGallery by Sofitel
What We Love
- Located on Chapel Street at the center of the shopping action
- Extra spacious suites
- The indoor pool with glass ceiling
- Cool contemporary design
What To Know
- Parking costs $23 per day
- There is a hefty $24.95 charge for WiFi
- In-room massages are available, but there is no spa
- Parking On Site
- Room Service
A favorite of visiting celebs and fashion types, The Como Melbourne is all airy minimalism with 107 sleek guest rooms and spacious suites — some in pale shades, others in contrasting white and inky blue walls, all with floor-to-ceiling windows. Black marble bathrooms have Japanese-style spa tubs and walk-in showers; some of the suites also offer full kitchens and private balconies. The Brasserie restaurant serves an à la carte breakfast, and the hip SOBar is a buzzy place for evening cocktails. After hitting the shops on Chapel Street, guests can relax in the indoor pool, sauna and gym, or have an in-room massage.
In the Area
South Yarra is a fashionable inner-city suburb with several architectural gems (including Como House, one of Melbourne’s earliest mansions) bordered by the Yarra River. Chapel Street is a major shopping strip home to Cylk, a Melbourne-based brand that sells neutral, minimalist clothing made from sustainable materials, and Chapel Street Bazaar for well-edited vintage duds. Cricket fans will appreciate the hotel’s proximately to the Melbourne Cricket Ground, while high rollers will feel the same about the nearby Crown Casino. There are plenty of eating and drinking options, including Woods of Windsor, a taxidermy-filled bar that offers meaty snacks, such as pig trotter fritters.
How to Get There
There are two real benefits to staying at The Como Melbourne: The location is slap bang in the midst of one of the nicest shopping and coffee-shop streets in the expansive neighborhoods that make up greater Melbourne, and the value for money is hard to beat - but you do indeed get what you pay for. Everything else needs urgent attention. The rooms are rather arbitrary shaped, with small windows that don't have much of a real view. Our room faced a rather paltry enclosed zen garden. The shower is in the bathtub - which isn't normally an issue but this particular bathtub is SO high off the ground, that climbing in and out is an exercise is extreme flexibility and gymnastics. I have no idea how an elderly person would ever be able to do so without substantial physical assistance. The rest of the bathroom is very 80's black tile (when black tile was in) and instead of a coffee machine, each room comes fitted with - a toaster! The breakfast room area just off the lobby is a testament to ineptitude. Hard enough to locate a staff member who would show us to a table, but then to find them again to request a spoon. And a knife. And a napkin. And another jar of yogurt... We ordered our coffee's in December and are still waiting on their delivery. My best recommendation is to forgo the additional $$ and eat one of the plethora of establishments along Chapel street. Oh and if you have heavy suitcases, there are about 8 obligatory steps you will just have to manage yourself as there is no ramp in sight. (Oh, and while we were there both elevators failed forcing staff and guests to hustle up and down the fire-escape for 48 hours!) The pool on the rooftop sounds nicer than it looks. With the abundance of toddlers (still in diapers) being dipped in and out of the water to gleeful gasps by their bacteria-oblivious parents, the curiously too warm water felt more and more like an unflushed toilet.
We took a family of three to Melbourne for a long weekend. The two room suite at the Como was the best value for a short stay. Two large bedrooms with ensuites, comfortable sitting room and a well equipped kitchen.
The staff were welcoming and provided an excellent Valet parking service.
This hotel is right in the middle of Chappel St, just off Toorak Road, close to great eateries, shopping and good transport connections to the city.
Couldn't recommend this hotel more highly.
It’s a real shame but I have decided not to go back to the hotel. I gave the Como another chance after poor service on previous stays and after speaking with the gm. I booked a room again giving it another chance and it was not good. I checked in ok and the lady at reception without mentioning names saw me standing there waiting there waiting, there was a courier at the desk as well but she avoided to look at me and started heading to him first even though I was there first. I saw this happen so I said hello to get her attention. She was very polite and nice but.
I found it odd she tried to avoid me as I’m a well known guest. That was the first issue.
Second issue in the afternoon I was having a nap and reception called me and woke me up to see if I was happy with the room. They should have done this when I got to the room not hours later. So I was woken up by that. I do appreciate them checking as I’m a gold member and they want me happy but there should be different ways to do it. Later that night I ordered dinner and it was delivered ok and while I was eating the door bell rang even though do not disturb was on. It was the same girl that bought the food, she had my welcome gift which is usually in the room when I arrive. Why did she just not give me that with my dinner than disturb me again. So later that night at 10 pm as I was nodding off the doorbell rang again and it was her again with a cup of ice and glasses, she said to me you don’t look like your expecting this? I said no i wasn’t and she said sorry it was a mistake and front office had ordered it for my room, was all very strange, it’s like they were checking up on me or just have no idea what’s going on.Again the next day I got another call as I was napping to make sure I was ok. Is this really needed? That often, I don’t think so
I also got very sick from the aircon and no moisture in the air, it needs a service. Anyway it’s upsetting as I used to love the Como and would of loved to have stayed but due to service I decided not to anymore.
Located on the south of the river yarra this may be regarded as away from the action of the city centre. Geographically it is, but it is so well connected by tram and train that it was no problem to us. Traveller tip- buy a Myki card and preload money to tap in and out of all city transport( A$8.80 pays for unlimited travel for a day).
The staff at Como were all delightful, helpful and not a bit stuffy or too formal. Room was big with a very comfortable king sized bed, great bathroom and good temperature control. Slightly short on storage space.The roof top pool is essentially indoor with a retractable roof. There is an outdoor patio area which could do with additional loungers for sun bathing.we loved our stay here and would return without hesitation.
I stayed for two weeks during the Australian Open. It was very important to me that I could have somewhere to work after the Australian day had finished as I work through the night on London time. The internet and wi fi throughout the hotel was super fast and always worked. I cannot praise this hotel enough. The room we had was extremely spacious with all the amenities. The staff went out of their way to help in any way possible. Most of the time I wanted to work quietly alone, but if service was required it was always immediately available. Su-Yi was exceptionally efficient and very helpful, as were all the front of house staff. A special mention to Jade our breakfast host who went out of her way to make us feel welcome. This has to one of the very best hotels in Melbourne and I will definitely be returning. Huge well done to everyone concerned - this is a shining example for every other hotel in the world to follow.