What We Love
- Locavore menus: Vermont-made cheddar cheese and maple syrup, chicken that was raised one town away, produce fresh from a nearby farm
- The 700 acres are made for walking; entire resort is a Certified Audubon Sanctuary
- Incredible sunset views over Lake Champlain toward the Adirondacks
What To Know
- Many activities, including biking and boat rides, are an extra fee
- No TVs in the rooms
- The scene here is low-key and relaxed, though the bar at the Red Mill restaurant stays open ’til midnight
- Free WiFi
- Golf Course
- Handicap Accessible
- Kids Club
- Parking On Site
On a winding road that ends at Lake Champlain, Basin Harbor Club is a sprawling resort of cottages and guesthouses clustered around a harbor. With tennis courts, a championship golf course and a private airstrip, it’s a preppy scene — we’re talking coats and ties each evening for men 12 and over in the main dining room — without a stuffy attitude. Visitors bring their dog, their kids or both and relish the only-in-Vermont air of refined chaos and downright cheerful surroundings.
Bed & Bath
The 74 cottages provide a true Vermont home-away-from-home, with pattern-loving bedrooms (or two or three), a living room, kitchenette and deck or porch. Each one is unique, from the layout and the furnishings to the lake views and size of your screened-in porch. In the main lodge, Historic Guest Rooms are on the small side at 200 square feet, but have expansive views of Lake Champlain, the Adirondacks, the award-winning flower gardens or the golf course.
Most guests stay and play at the resort all day. Each morning a list of activities is handed out near the main dining room, cruise ship–style. There are exercise classes at the gym and guided hikes, pampering spa treatments, boat rides, bonfires, bingo games, bike rentals and much more. The kids area is wildly popular, keeping campers busy with scavenger hunts and crafts and swimming. And then there’s the water. A diving board dares you to jump in the lake, and a big floating trampoline makes it fun to stay out there all day. You can rent paddle boats and kayaks, go waterskiing or take a banana boat ride. On the dining front, choose from hearty meat-heavy entrees in the main dining room; the more casual Red Mill restaurant for burgers and grilled dishes; or bumper buffet fare in the seasonal Ranger Room.
In the Area
For a dose of retail therapy and city action, head due north to Burlington, also on Lake Champlain, or get away from it all on a self-guided hike along any of the lakeside paths. Kids love the trip to Shelburne Farms, a bucolic working farm where you can milk a cow, collect eggs, watch cheese being made and buy fresh produce. Or, since the entire resort is a Certified Audubon Sanctuary, stay onsite and attend one of the frequent talks and classes at the nature center.
How to Get There
I'm only writing my review because in reading the other reviews I continually see the same response from BH - which is if you don't tell us there is a problem we can't fix it while you are here. If we had known of the issue we would have made it ship shape!
In my opinion, your job is to do that before guest arrive. THAT IS NOT AN EXCUSE!!! As a guest, arriving for a vacation after a long trip, it is not my duty or my desire to call the front desk and continually ask for light bulbs, cleanliness, soap in the shower dispenser and toilet paper. It is not my duty to kill piles of mosquitoes and some very large spiders in our room during the whole trip. It is not my duty to clean the cobwebs out of the corners of the ceiling above the bed I'm sleeping in! Ugh!! The room was serviced every day but they need a checklist or a higher staff person to check each room after they finish. There is no accountability. You people are in customer service yet each time I called with a request for something as simple as we need light in the bathroom the front desk person had a bored voice and didn't even offer an apology that I had to call. The same with soap and toilet paper. Another guest with us stole the kleenex from the main lodge women's bathroom because she had a cold and none were supplied in her room. When they ran out of toilet paper she resorted to the kleenex box. Are you guys proud of this???? Also we had a waitress at dinner and breakfast that was clearly overworked and not happy about it. This place is spectacular in its beauty on the exterior but the staff and maintenance clearly needs training. We had a great time because our bike tour operators were A Plus! We were out of the room most of the time and only had time to shower or sleep. As this being the case, it would have been nice to not have to make numerous phone calls to the front desk when we could clearly see that our room had been serviced with clean towels and the bed made but SUCH A LACK OF ATTENTION TO DETAIL FOR THE MOST BASIC MUNDANE ITEMS. I understand how you continually repeat that many families come here year after year and they love the place. For those of us only passing through, it is not as impressive in the way it is run and we count too! It is totally impressive in its exterior beauty though. I really hope management takes this honest review and turns this diamond in the rough into the extraordinary place that it is bursting with potential to be.
This is a large, sparkling complex on Lake Champlain offering a variety of accommodation types, grassy areas, manicured gardens, a pool, restaurants, waterside activities and more. We stayed as a part of a bike tour and I was impressed at the level of customer service at reception. Breakfast was delicious and varied although the level of competence serving the food in the dining room varied widely. Dinner was at Ardelia was quite nice. One very memorable moment was the caring attitude of the massage therapist one evening when I was injured. Her kindness and helpfulness helped me get back on my feet.
Classic property right on Lake Champlain. Multiple lakefront cottages, protected harbor with marina and swimming area, golf course, tennis courts and much more. Beautiful grounds and many available activities. Wonderful spot