4.5
Very Good 1255 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What To Know

  • The hotel has complimentary water-taxi service
  • Far from the noisy crowds of Venice
  • There's a large, heated swimming pool in the hotel's park-like gardens
  • Super fast WiFi

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Pool
  •  Restaurant
  •  Spa
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Overview

Location

With a stay at San Clemente Palace Kempinski Venice in Venice (Small Islands of Venice), you’ll be convenient to Church of the Most Holy Redeemer and St. Mark’s Basilica. This 5-star hotel is within close proximity of Emilio and Annabianca Vedova Foundation and I Gesuati.

Rooms

Make yourself at home in one of the 189 guestrooms featuring iPod docking stations and minibars. Wired and wireless Internet access is complimentary, while 42-inch flat-screen televisions with premium TV channels provide entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including an outdoor tennis court, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and complimentary babysitting/childcare. Guests can get around on the complimentary shuttle, which operates within 1 km.

Food & Drink

Satisfy your appetite at the hotel’s restaurant, which serves breakfast, lunch, and dinner. Dining is also available at a coffee shop/café, and 24-hour room service is provided. Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Venice? This hotel has 6458 square feet (600 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

How to Get There

San Clemente Palace Kempinski Venice
Isola di San Clemente, 1
Venice, 30124 Italy

Reviews

4.5 Very Good 1255 Reviews
Wonderful
Reviewed 1 day ago

Just back from a short week in Venice. This is the place to stay. After exploring the city, there is nothing more wonderfully resting than taking the 10 minute complementary boat shuttle to your own private island, far from the crowds.

The place is huge, but it is because the building is so vast. Everything is perfectly appointed. At the same time, it feels very homely. Staff is always happy to help and cannot do enough. The concierge is very attentive and made all our bookings as requested. Had some very good advice too.

The food is tasty and portions very generous. On the last evening of the stay we could not face the crowds of Venice and stayed on this little paradise that this island essentially is. All perfect.

Thank you for a wonderful stay!

The Perfect Hotel for Venice in July
Reviewed 1 day ago

Verdant and cool, the San Clemente Palace proved the perfect hotel for us - the hotel motor launch delivers and collects guest to and from Venice every half hour (it's only a ten minute ride), the poolside restaurant serves great food amidst the lovely gardens, and the ambiance is grand and yet still welcoming, and sophisticated and altogether quite lovely.

The staff were attentive but not intrusive; the concierge is second to none. Venice is a wonderful city - but hot and crowded in July, and so returning to the San Clemente Palace in the afternoons was a very welcome respite.

I'd stay again, and again and again and again. I loved it - and I hope you do, too

Pure Class
Reviewed 1 day ago

What a wonderful time we had as a family at this magnificent property. We were a family of 6 with 3 rooms, everything about each room was wonderful. The service is attentive and the reception staff were a pleasure. the setting of the hotel with its stunning views made for the perfect escape from the Venice crowds. The complimentary shuttle boat was a joy and made our stay. We will be back! Thank you San Clemente.... you truly are something extremely special.

Worst Experience at a hotel
Reviewed 2 days ago

We stayed here for 5 days and have to say the service is so poor if I could give no stars I would!

On arrival we was greeted with no real welcome, just pointed to reception! At the arrival desk nobody asked how we was and why we had come to Venice!

We was shown to our room, which is a nice room! This is where it all went wrong.

Went to have a shower, and the whole shower was blocked allowing no water to go down the drain and flooded out bathroom floor!

We then asked for someone to come and sort the room out, got told oh yes we know the filters can get blocked!

We go to the pool and If you like to wait 1h for your drinks by the pool please stay here! We order food by the pool and get served cold food! 1 person working on his own trying to serve over 50+ guests.

Order food for our evening meal, food comes out wrong!

The whole hotel is run to a very chilled out slow service with no real quality!

Asked to speak to the hotel manager, he’s never available! He’s always busy!

Uncaring staff, appalling service
Reviewed 4 days ago

The worst service I have ever received is from this hotel. Our daughter fell over and badly cut her knees - at the entrance of the hotel. I ran in to reception to ask for medical help and unbelieveibly they turned up 10 minutes later - asking if we still needed help. Then after another 10 minutes they still had not arrived. It was disgusting how little they cared. I had to leave my crying child to run up to our room and get our medical kit, to patch her up.
How you treat a hurt child in an emergency says everything about the heart of your hotel.
To the staff and management of this hotel - Shame on you.

The poorly timed, defensive apologies you gave us, were too little too, too late.

During the rest of our stay, the service was consistently bad, reception forgot to put an extra bed in our room - I had to remind them twice. The floor had holes in and left bits of stone accross the room, which meant we had to wear shoes all the time.
They put the anniversary chocolates we had requested for my parents 50th wedding anniversary in the wrong room and never put it right - when they promised they would.
The bar staff at the pool were almost impossible to attract and forgot our drink orders many times, and on one occasion serving cold coffee.

It pales into insignificance what a place looks like when the service is this diabolical. I have nothing redeeming or nice to say about this hotel.
We won't be returning or recommending this hotel.
My experience left me feeling sad, dejected and tired.
I could not wait to leave.