4.0
Very Good 3435 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

What We Love

  • Sipping cocktails and taking in the starlit Venice skyline at Carlton Sky Lounge
  • The hotel's amazing location on the Grand Canal, with a vaporetto stop right outside
  • Taking a boat trip to Murano to buy beautiful artisan glass souvenirs

What To Know

  • Rooms are comfortable, clean and traditionally decorated but a bit dated
  • The hotel has great access to transportation; you can catch the water taxi right outside or hop a bus across the street
  • Free Wi-Fi

Amenities

  •  Babysitting
  •  Bar
  •  Casino
  •  Free WiFi
  •  Handicap Accessible
  •  Restaurant
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A plush hotel on the Grand Canal, offering refined luxury and amazing views

The Lowdown

As its name suggests, Hotel Carlton on the Grand Canal sits canalside in the uniquely captivating city of Venice. With a vaporetto (water taxi) stop and the Santa Lucia train station within striking distance, you’d fine it difficult to find a better base for navigating the city’s labyrinthine narrow streets and ebbing waterways.
Inside this four-star hotel, you’ll find strikingly elegant and refined interiors clad in intricate Venetian plasterwork, with Murano glass wall lamps and gilt-edged furniture adding the finishing touches. Sumptuous 1700s Venetian style continues throughout the rooms, which feature walls dressed in silk damask, while Murano glass chandeliers provide exquisite ceiling centerpieces.
The top of the Carlton Sky Lounge is a place to see and be seen, offering a mouthwatering menu of cocktails to wash down delectable Venetian and Mediterranean menus. The domed, arched and spired city skyline provides the perfect backdrop.

Rooms

Superior Double rooms give you lots of space to relax, while Patio-Garden Double rooms are surrounded by the idyllic Venetian courtyard. Featuring 1700s Venetian décor, the rooms come in calming pastel hues, with silk damask wall coverings and decadent curtains, and are crowned with Murano glass chandeliers.

Dining

La Cupola’s menu offers an elegant and simple take on Venetian, Italian and international dishes served with perfect wine pairings. The top of the Carlton Sky Lounge is the place to enjoy stunning city views over dinner or drinks. Choose from a menu of Venetian and Mediterranean classics. Carlton Cafe serves great coffee, homemade cakes and biscuits, ice cream, salads, cocktails and aperitifs.

Location

With a water taxi stand right outside, it’s easy to get to Rialto, St. Mark’s Square, the Lido and the islands of Murano, Burano and Torcello. If you prefer to explore on foot, the historic Jewish Ghetto, Frari Cathedral and the Natural History Museum are within wandering distance.

How to Get There

Hotel Carlton on the Grand Canal
Sestiere Di Santa Croce 578
Venice, 30135 Italy

Reviews

4.0 Very Good 3435 Reviews
Excellent!
Reviewed 2 days ago

Attentive and friendly staff did everything they could to make our stay perfect. Venetian style rooms are great for Venice Experience. The Sky lounge: romantic with beautiful view of grand canal-the food also great. Location excellent for all needs. Water bus-stop located close by. Private taxi stops right outside hotel. (Don’t worry about the train station opposite - no loud noises and building blends in with other buildings on grand canal) The continental breakfast has all you need - With staff taking hot drink orders as you sit to your table.

Perfect Stay
Reviewed 5 days ago

The hotel is well placed and very good value for money considering that it lies on the Grand Canal and includes breakfast. The décor in the bedroom was beautiful and romantic and we had a balcony which was a lovely surprise.
Breakfast was just right, pastries and a few savouries. If you wanted something a bit more special you could order it for an extra charge.
The only negative points would be that the bathroom is a bit tired and the rooftop terrace bar is expensive - although worth having a special drink there. We did eat on the rooftop terrace but I would not recommend this. The food was poor, small portions and VERY expensive.
We took the complimentary boat to Mirano and I would highly recommend this. We got the boat taxi to ourselves which would have cost a small fortune if we had hired it. We had a lovely tour around one of the glass factories although the Salesman lost his sparkle when he realised we weren't going to spend a large amount on their glass items. You have to find your own way home if you don't buy anything expensive but this is not difficult gave us the opportunity to walk around the island whilst the next waterbus was due. We had a fabulous meal on the island.
I would definitely stay here again!

If not happy ask for a new room
Reviewed 5 days ago

I don’t know how half the hotels get their rating from. 4 star I’d say closer to a 3 1/2 star I was with my wife and 2 kids. One in a cot the other his own bed.
The first room we were put in we were squashed into a room the same size my mum was staying in just we had a single bed and a cot shoved in ours. We were staying for 5 nights and it was costing me a grand or two more than my mums room I went straight down furious and asked for a new room the manger was happy to comply and grabbed 3 keys to show me new rooms. Bingo first room was good enough. No need to waste anymore time. The room had a mouldy smell to it but after 10 minutes we were used to the smell. Breakfast was ok and the staff were happy to help. Would look into another hotel but wouldn’t say no to this again

3rd Wedding Anniversary Break
Reviewed 5 days ago

Stayed here for our 3rd Wedding Anniversary, we arrived 2hrs before being allowed to check in but was allowed to leave our bags etc with them while we went and explored Venice till our room was ready. We was also upgraded to one of the top suites with a balcony which was great! Amazing view to wake up too!

Room was spotless, regularly cleaned and refreshed towels if needed. Very good housekeeping. Nice vintage styling to enhance the feel of being in Venice.

We booked two of our meals to be had on the rooftop restaurant which was very nice! the view of the setting sun being serenaded by gondola singers was a great atmosphere, really set the mood.

Location is 1 minute walk from the main bus stop and same for train station. It’s a fair walk to some of the main attractions but I would rather be here than having to lug your bags through the streets and passageways of Venice, plus not it’s not so crowded as we found round the bridge and square areas, they are just so busy.

Breakfast was good, enough to fill us up for the morning to keep us going till lunch, trust me you will need the energy for all the walking you do in Venice!

Would definitely stay here again, staff are brilliant, very polite and professional with great communication skills.

Terrible
Reviewed 1 week ago

This hotel was provided as part of a group tour. Upon entering, it looks beautiful, clean and the staff was efficient and pleasant. Then we were appointed our rooms. We were in a back section of the hotel. It smelled musty, the walls were covered in old, faded fabric and the carpet in hallway was old and stained. Our room was extremely small for 2 people. We could barely move with 2 suitcases in the room. Bedding was old, outdated and shabby. The bathroom was disgusting, mold, and badly in need of repair (shower, floor). We woke up in the morning with a couple bites, and thought they were mosquitoes. The next day, more. We left on the 3rd morning to come home. By then, my. cousin and I were covered in bites. Bedbugs! Our tour company was notified and they did a complete investigation. We were compensated for this part of our stay in Italy. Beware!