83%
Members Recommend
4.0
Very Good 524 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • It’s just a five-minute stroll to Piazza San Marco and the Doge’s Palace
  • Superior Rooms face a central courtyard, while Exclusive Rooms have canal views
  • Personal, knowledgable service

What To Know

  • One Superior Room has a glass shower on display in the bedroom
  • There’s a quiet bar and a breakfast room, but no on-site restaurant

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Handicap Accessible
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
City Hip Lobby property building retail home

Overview

Intimate 18th-century palazzo gets modern update on a quiet canal near Piazza San Marco

The Look

Originally the palazzo of a wealthy trading family in the 18th century, the hotel underwent a two-year renovation before opening in 2008, restoring the classic Venetian grandeur and adding inviting modern touches. A palette of beige and gray balances out the opulent accents, and sleek new furnishings mimic 18th-century shapes without excessive ornamentation.

Bed and Bath

The face-lift preserved the palazzo’s architectural highlights and gave each of the 15 rooms its own identity. Some have trompe-l’oeil ceiling frescoes and Murano glass chandeliers, while others show off polished mosaic floors or gilded window treatments. High ceilings and long windows make all the rooms feel spacious, although they vary in size from 190 to 430 square feet (the difference between a room for sleeping only and space for lounging). Bathrooms have sparkling Bisazza mosaic tiling.

Beyond

Downstairs, next to the small lobby, dramatic curtains open onto a small bar, perfect for a quiet nightcap after a day of sightseeing. Finished in kitschy decorative mirrors and red velvet chairs, the area doubles as seating for the morning breakfast buffet, which includes made-to-order cappuccinos and espressos. The intimate feel extends to the personal service throughout the hotel. The owner, Cristina, a lifelong Venetian, happily recommends the best places to find fresh seafood or hail a cheaper gondola.

How to Get There

Hotel Ai Due Principi
Loc. Castello 4971/4972
Venice, 30122 Italy

Reviews

4.0 Very Good 524 Reviews
Worst restaurant I've ever been!
Reviewed 6 days ago

I was walking seeking a restaurant to have a dinner with my wife, when we were stopped by a very sympathetic waiter saying that if we eat at that restaurant and we don't like it, we wouldn't need to pay for it, so we stayed. That was the worst decision ever!

We ask if there were a possibility of have a eggplant parmigiana as a starter as we would like to have something with tomato sauce,warm,like Italian food, and main course a beautiful gnocchi, he said yes,after few seconds he came back to say it was not possible give us the eggplant so HE SUGGESTED us to have a seafood starter, well I love sea food so I agreed, there are amazing food, there are "ok" food (like the gnocchi that we had as main course) and there are this sea food appetizer!! That's really disgusting, I couldn't even eat, honestly, that couldn't be even sold, and they made me pay for it!!
Like, thay gave us a very small drink as excuse, and at the end I had to pay 27 euro for the worst starter ever!!!!
The gnocchi wasn't tasty but at least was edible.
The best thing I had there was the wine... that's it.

Great location, disappointing room
Reviewed 1 week ago

Just returned from a 4-night stay here with my son.

So, the good stuff first: The location is fantastic, fronting onto a small canal, 2 minutes walk to the vaporetto and 5 minutes to San Marco. Breakfast is a basic but perfectly reasonable buffet with good coffee. Staff are friendly and helpful (especially the ladies at breakfast). WiFi is reliable.

Now the not-so-good: our room was a disappointment. I booked a twin room, but checked in to be shown to a small double. I was told that no other rooms were available, so staff jammed in a z-bed with a thin mattress for my son, having to remove furniture to fit it in. Not ideal for a large 12 year old. The room was next to the guest lift, with the only windows being onto an internal courtyard, so it was dark and noisy. The bathroom was huge, with a large shower, but the shower doors couldn't be closed (I assume it was an accessible room) so water went everywhere and left the floor wet and slippy. Bedroom furniture was chipped, decorations were faded and tatty, the safe didn't work (needed a key supplied by reception as the guest-set code didn't work), the TV remote control was missing on arrival. And beware the room tax - on check-out we were hit with an unexpected bill for city tax (5 euros per person per night).

So, a well-located base for exploring Venice, but didn't come up to my expectations for a 4*.

Lovely stay
Reviewed 3 weeks ago

Me and my boyfriend stayed here for 5 nights in March and booked it via Expedia. The reception staff were nice and the room was very nice. With it being March it got quite cold in our room during the night but the size and cleanliness of the room was ideal. I really enjoyed the stay and appreciated the discount in the hotel restaurant. I did find it a bit annoying that when trying to get into my hotel I was always stopped by a waiter outside wanting to give me a menu but after a few days they remembered our faces upon return and began just letting us go in. It was great value for money and the location as also great, we really enjoyed our stay. Bathroom was a great size and wardrobe is a great size. Would return.

Hotel stay
Reviewed 1 month ago

Please be aware this if booking this property, I gave 48 hours notice direct to hotel whom I booked with & they still want & took €200 from my account 8 days letter from cancellation they can not continue doing this to be appolying management skills & I will not be letting them away with this even though it’s taken them 2; hours to come back with an abrupt message.

Great Location
Reviewed 1 month ago

I stayed here with my boyfriend in a deluxe double room. The room was smaller than expected but that was our perception of the photos. Room was gorgeous and clean. Great location - 3/5 minutes to St Marks Square. Great restaurants around the corner. Staff very friendly. Breakfast was simple but nice.