Duodo Palace Hotel
What We Love
- A gorgeous hotel, housed in a 17th-century building, with breakfast and an island excursionBeing treated to a welcome drink on arrival
- The central location, just a five-minute stroll from Piazza San Marco and Teatro La Fenice
- Experiencing colorful Murano island, with its renowned glass-making tradition
What To Know
- Water taxis can pick you up right from the front door of the hotel as it's located on a small canal
- You're just a couple minutes walk from St Mark's Square and Gran Teatro Le Fenice
- Free WiFi is fast
- Free WiFi
With a stay at Duodo Palace Hotel, you’ll be centrally located in Venice, steps from Palazzo Contarini del Bovolo and La Fenice Opera House. This 4-star hotel is close to Rialto Bridge and St. Mark’s Basilica.
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and babysitting/childcare (surcharge).
Food & Drink
Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour front desk and an elevator (lift).
How to Get There
We had a deluxe room which was spacious, with a separate dressing area and canal view
The hotel was a little tricky to find ...... Google maps tried to send us to the canalside entrance but local, nearby signage helped s find the hotel. Once found though the hotel is well located for the major sights.
The staff were friendly and helpful ..... there was a lift and our bags were taken to our room by a porter. There is also baggage storage if you arrive / leave Venice before or after check in / out times.
The breakfast room wasn't huge but there was a reasonable spread.
The hotel has plenty of character and I would certainly book a deluxe room there again.
Being slightly picky it would be nice if there were tea / coffee making facilities in the room
Very unsatisfactory experience. Had to walk up 2 flights of stairs to access the room (my wife is handicapped), no shower (only a VERY small bathtub, one desk clerk was extremely rude and the room was so small that you did not have room on any side of the bed to open a suitcase. No A/C. Had to keep the windows open when not raining. We had to keep the suitcases closed and stacked on the floor and put on the bed to open. I do not care what rate they charge, it is too much. By far the worst hotel we have stayed in a long, long time. Hotels in Rome and Florence where far superior and also rated 4 star.
So we stayed at this hotel at the beginning of this week. It is pretty easy to find as long as you follow the signs. Upon arriving early we were told the room was not ready yet so we were able to store our luggage and begin exploring. We came back at 2pm and were lead to our room. The room was fairly nice and very clean which is important to us. We had a room facing the canal which was nice as we could hear the gondoliers as they passed by. Yes it can be slightly noisy but really enhanced the experience. We were given a paper that allowed us a welcome drink which could be wine or presecco or juice. It was ok but you had to sit on bar stools in this very small bar area. Now for the only true negative of my visit which could not be helped. Certain days of the week the sewage boat comes to the hotel early in the morning for the extraction of waste. Starting at 6am with the pumping of sewage the hotel began to smell like waste. So for 2hrs the smell is very bad. I know this needs to happen but why not in the afternoon when most people are out and let the guests know when.
Very disappointing hotel, 4 stars ??? Great doubt! The hotel has a good location near Rialto Bridge but getting there is challenging with luggage through very cumbersome and complicated bridges ... Very low value for money - high priced hotel and breakfast not included... 4 star hotel does not have a coffee set? Where did the grade 8.6 come from? Although the staff was very professional, we would not recommend it... we were in 3 star hotels in Venice cheaper including breakfast, better accessibility to ships without bridges and with a coffee set. The room is in an antique pink style and the whole ceiling is cracked with a neglected appearance and that is after they upgraded us in front of a building without a view. We will not go back there, the price is not justified at all!
This incident occurred at 6am on Tuesday April 14, 2019.
I just had an experience at the Duodo hotel with the front desk/concierge named Rico that left me stunned, angry and shaken. The night before, I asked a gentleman at the front desk if coffee would be available in the next morning at 6am, before I checked out of the hotel. I was told that although breakfast didn’t begin until 7 am, the espresso machine would be available. The following morning, I went to the front desk and a different gentleman was there, so I asked about the espresso. I was told curtly, espresso would not be available until breakfast. Even after I explained what I was told the night before, he cut me off saying, “I don’t know who told you that. You have to wait for breakfast.”
I let it go and took a morning stroll around Venice to buy a coffee, but everything was closed. When I returned about 15 minutes later, I saw another gentleman near the kitchen and asked him about the espresso. He happily made me a cup. I went back to the front desk and asked the man for his name and he told me “Rico.” I told him that I felt that he treated me rudely and that this other gentleman helped me find the espresso with no problem, just as I was told the night before. He then accused me of demanding that he make the coffee and I explained, incredulous, that I never expected HIM to make it, I was simply inquiring about where I could find the espresso. He then cut me off and berated me each time I tried to speak, yelling repeatedly: “ And What did I tell you? What did I tell you?” I was in utter disbelief. I told him I was going to speak to the manager and he screamed, “Yeah, you do that!”
I have never been treated with such disrespect, as a woman and especially as a guest in a hotel. I was in such shock, and since there was no manager on site, all I could do was walk away. I felt hurt and helpless, and later, shocked and angry. How can anyone ever think its okay to speak to a human being, let alone a guest, in such a mean, rude and disrespectful way? I would think twice about staying at a hotel where a person whose responsibility is to take care of its guests, treats them in such a disrespectful manner. It was a nightmarish ending to what had been a very pleasant stay.