Duodo Palace Hotel
What We Love
- A gorgeous hotel, housed in a 17th-century building, with breakfast and an island excursionBeing treated to a welcome drink on arrival
- The central location, just a five-minute stroll from Piazza San Marco and Teatro La Fenice
- Experiencing colorful Murano island, with its renowned glass-making tradition
What To Know
- Water taxis can pick you up right from the front door of the hotel as it's located on a small canal
- You're just a couple minutes walk from St Mark's Square and Gran Teatro Le Fenice
- Free WiFi is fast
- Free WiFi
With a stay at Duodo Palace Hotel, you’ll be centrally located in Venice, steps from Palazzo Contarini del Bovolo and La Fenice Opera House. This 4-star hotel is close to Rialto Bridge and St. Mark’s Basilica.
Make yourself at home in one of the 28 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.
Spa, Wellness & Premium Amenities
Make use of convenient amenities, which include complimentary wireless Internet access and babysitting/childcare (surcharge).
Food & Drink
Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Business & Travel Amenities
Featured amenities include a 24-hour front desk and an elevator (lift).
How to Get There
Our expectations were much lower than expected. To be fair, the hotel location is good and central and in a quiet area and their service is friendly. However they should work on a few things:
- Breakfast has very limited choices, and if you come around 9 you might not find any food or tables available.
- No hair dryer in the room nor is there bathrobes or slippers available. No coffee/ tea facilities either.
- Air conditioning doesn’t work properly. We were cold all night long, and the covers available are not so thick to keep you warm.
- We had a king sized bed which was actually two beds stuck together.
We stayed 2 nights. We were told we’d been upgraded (we booked the ‘room selected at check in’ option so an upgrade was, technically, impossible). We were on the top floor so had to get stairs to the room as the lift only goes to the 4th floor. Stairs after walking 20km a day? Not fun.
- in the “suite”, the king bed was 2 singles pushed together
- undoubtedly the most uncomfortable bed & pillows I’ve ever encountered. Like sleeping on concrete
- room was freezing and you can’t adjust the temp yourself. No duvet, 2 additional blankets that were so thin they made no difference
- huge crack down the wall
- paintings and mirror were wonky
- big chunk of plaster had come off the wall in one corner
- windows were hard to open and had a view of building work mainly
- woken up by drilling/ builders at 8am
- shower head was broken so it dipped down towards the wall and wouldn’t stay upright
- we had to leave our key with reception whenever we left the hotel which was a little irritating
- no full length mirror
- room service stops at 2200 but the deal looked quite good (€12 for a meal, snack and drink if I remember rightly + 2.50 service charge)
- no tea/coffee facilities / dressing gown / slippers in the room
We actually went into a few 3* hotels around SAN Marco which looked a whole lot nicer than our one. Staff were friendly. The area is quiet (building work aside) but walking distance to good places.
Had a wonderful stay here, outside it was baltic but the hotel was nice and warm.
Room was a good size only thing missing was a kettle and mugs.
Venice is pretty chilly in Jan so wrap up well.
We were there 4 nights so managed to see nearly all of it, on one of the days we walked 16 miles.
We booked a 4 day trip to Venice and wanted to stay centrally so we could walk to restaurants and the sites and we could have not booked a better hotel
This was a very traditional Venice hotel quite boutique I would say
We had rooms 406/408 these were deluxe rooms and were stunning
The views were not great as we were above the canal but we were high enough to not be looking into anyone else’s house
All the hotels / houses in Venice ate really close to each other as the water ways and alleys are the main Charm of the city
The breakfast was great all fresh food, fresh fruit , fresh pastries, yogurt meats and cheese . The people who have complained I can’t understand why , it’s a continental breakfast ? Only criticism I worked have is that the coffee is dispensed from a large flask the coffee was nice but not very hot
The hotel has a lift but it only goes up 4 floors and there are a few rooms that have stairs to them but the porter took your luggage to your room so no problem there
The location is excellent just around the corner from the theatre and 5 mins walk to St Mark’s square. Overall this hotel was one of the best in the world I have visited
I booked this Christmas gift based on location, facilities and previous reviews.
The hotel kindly arranged our request for a private taxi transfer from Marco Polo Airport direct to the hotels water entrance which was a real treat albeit at €150.
In a very isolated location in SAN Marco district, the hotel is only 5-10 mins walk to either Rialto or St Marks Square.
I booked a Junior Suite with Canal view but we actually got a Suite with our own balcony, which added a little something to the experience. Our room was large with a good sized bed with typical Venetian decor.
Previous reviewers praised the breakfast (continental style) and I can agree it was very good, although I was surprised to see that if you wanted eggs (boiled, fried, poached etc) you have to pay extra, around €4.
My only real issue with the hotel is its description of the facilities (listed on Bookings.com) which didn’t live up to expectation. Firstly, there was no kettle in the room, bathrobes, slippers, welcome drinks!
The so called executive lounge was simply a small room off reception and the library was represented by a few shelves of books in one of the breakfast rooms. On our first night we wanted to take advantage of the room service menu but when I spoke to reception I was informed that they had staff issues and we only had the option of pizza. Bit of a cheek for the hotel to still charge us the €2.50 room service charge. I did ask reception about the kettle and was informed a could borrow one from the kitchens if required.
Since returning home I have also read other reviews and the hotels own website and note that guests were also entitled to free tickets to visit the islands, not something we were offered.
On the whole the staff were helpful although could have been a bit more cheery in their approach, maybe the staffing issues previously referred to was putting them under a bit of pressure.
Overall this was a nice place to stay however I would described the hotel as boutique although it’s own description makes it out to be grander than it is.
We booked this hotel through Bookings.com. With the inconsistency of facilities I wonder if it depends through which route you book the hotel determines the actual facilities you receive??
Only for these reason have I awarded the hotel 3 stars and not 4.