The Grand America Hotel
What We Love
- Comprehensive spa and fitness renovation adds elaborate his-and-hers locker rooms, yoga and personal training studios, and free outdoor weekend yoga classes for guests
- Very family-friendly thanks to kids programs, toy boutique, welcome gifts and a laundry list of available in-room children’s accessories
- Live jazz in lobby lounge every Friday and Saturday evening
What To Know
- Very popular for weddings and conventions, with lots of large groups, name tags and a sometimes impersonal atmosphere
- There's a fee for overnight valet parking — convenient self-parking is available but has to be sought out
- Free WiFi
- Handicap Accessible
- Parking On Site
- Room Service
Beaux Arts. With an architectural style reminiscent of New York’s Grand Central Terminal, this huge (1.2 million square feet) building is clad entirely in white granite, with elaborate bronze accents including arched window frames and vintage-style lanterns. Inside, the theme is stately European grandeur, with Murano glass chandeliers, ornately sculpted brass elevator doors and lots of antiques. In active, outdoorsy Salt Lake, the decor can come across as a little over the top, so be prepared for the indulgence.
Bed and Bath
Every room is slightly different, but all are very generous in size (at least 700 square feet) and luxe, with imported English wool carpeting and cherrywood Richelieu furniture from France, Carrara marble bathrooms, usable balconies and floor-to-ceiling windows, many with mountain views. All rooms feature nightly turn-down service, free WiFi and free overnight shoeshines. Shining rose marble bathrooms have gold fixtures, oversize mirrors, deep soaking tubs, glass walk-in showers and Gilchrist and Soames amenities.
The newly rebuilt spa is a big improvement, with souped up men’s and women’s locker rooms, couples treatment rooms with experience showers, and a new salon. The redone fitness center has top-of-the-line modern equipment, personal training and yoga classes. Add to that indoor and outdoor pool complexes, several boutiques, two lobby bars and a patisserie, and you’ve got a self-contained resort feel. Be sure to join the locals who flock to the lavish Sunday brunch and elegant afternoon tea.
In the Area
The city’s marquee attraction and Utah’s most visited sight is Salt Lake City’s answer to the Vatican, Temple Square. The world headquarters of the Church of Jesus Christ of Latter-Day Saints has 35 acres of gardens, museums and the huge temple, with weekly performances by the Mormon Tabernacle Choir. A $5 billion downtown investment around the Grand America has added nearby City Creek Center, a partially open-air shopping mall/park hybrid with more than 90 stores and restaurants, including some only-in-SLC retail and dining. Also within walking distance are two new major museums, both opened in 2012: the Natural History Museum of Utah, complete with dinosaurs, and the Leonardo, a high-tech interactive science and technology museum.
How to Get There
When I signed up for a conference held at the Grand America. I had NO IDEA how great the hotel would be. The entire hotel was superb. The place was stunning but so much better maintained and staffed than any hotel I have been to in years. Very friendly and helpful staff. My room (1479?) was huge, very quiet, and had a beautiful bath/dressing room. Wonderful pastries. Highest quality conference foods. In a word, Amazing! We also used the spa and both my husband and I thought we had the best massages ever. (They had these special massage tables that were more comfortable than normal.) I think my husband had Jerremy? and I had the lady from France.
This was our first time at the Grand America Hotel and our experience was exceptional. We booked on line, which was easy and we were able to obtain a discounted weekend rate for our room, which made staying at the Grand a great value. From the moment we arrived until we left, the hotel staff's service was truly exceptional. Even though it was our first time, and we only stayed 3 nights, the bell staff remembered our names and always greeted us accordingly. The restaurant manager was also fantastic--she was very helpful in getting us a quiet table for breakfast and both she and another manager on our last morning, spent time talking with us and getting to know us. The rooms and bathrooms are spacious, immaculate and luxurious. The woman who provided the turndown service was amazing--even leaving small cleaning cloths for our glasses and winding up our charging cords for us. The beds are extremely comfortable as well. The hotel is located within easy walking distance of downtown SLC. Thanks to everyone for making our stay so enjoyable.
I’m staying here for the Vital Smarts REACH conference— what a pleasant surprise! Beautiful hotel with outstanding service. The rooms are large and there is a dressing area with a separate bathroom. There is a beautiful view of the mountains! The fitness center is well equipped. If you are going to Salt Lake City, you MUST stay at this hotel!
Good points - very clean rooms and decent breakfast (but they do charge $30 for it)! If you like 1970s interiors with gold plated lamps and marble bathrooms then this is for you.
Bad points - I called front desk requesting to borrow an international adapter and there was none provided and the lady didn’t even bother to return my call. When I then appeared at the front desk asking for the same, I was told I can buy it from the newsstand. Hmm very thoughtful but then why would you let international guests stay in your rooms if you cannot provide a simple electrical plug adapter or better still international plugs in the room itself.
There is no tea/coffee machine or kettle in the room. For someone who has travelled across the world, even 3 star hotels in Europe / Middle East / Asia would provide these amenities.
The mini bar was massively overpriced eg $10 for a small snack!
For a hotel charging $350 per night for room only, I would have expected a lot better service and amenity provision.
I would never book here again to stay especially considering Hilton and Hyatt can be booked in same location for less than half the price.
We came to Salt Lake City for a business conference. The conference was here and we got a group rate.
The hotel is really plush with a lot of marble and high end carpeting and furnishings.
Our room has a really nice bed and lovely bathroom with marble. It has a separate shower and bath tub.
Additionally there is a separate sitting area with enough seating for six people. It also has a desk and small refrigerator.
Our service has been great with nightly bed turn down and chocolate.
My wife ate and the garden cafe for lunch which she really enjoyed.