4.0
Very Good 797 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
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Modern property living room home Lobby waiting room condominium

Overview

Location

With a stay at Salt Lake Marriott Downtown at City Creek, you’ll be centrally located in Salt Lake City, steps from Salt Palace and Utah Museum of Contemporary Art. This hotel is within close proximity of Abravanel Hall and City Creek Center.

Rooms

Make yourself at home in one of the 515 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.

Spa, Wellness & Premium Amenities

Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

Business & Travel Amenities

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Salt Lake City? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.

How to Get There

Salt Lake Marriott Downtown at City Creek
75 S West Temple
Salt Lake City, UT 84101 United States

Reviews

4.0 Very Good 797 Reviews
Failed to meet even the basic standards
Reviewed 6 days ago

When paying significant daily rates I would hope for success with at least the basics. Most items only just met the low bar but many didn't even accomplish that. While service was okay and common areas were satisfactory the rooms themselves are road motel quality. The bed was just adequate and I slept poorly all five nights of my stay. Room was clean but not immaculate - as I said, motel quality. Plumbing was very poor. Shower temperatures varied wildly. One morning I had to take a cold shower another was almost scorching -- No matter how much I tweaked the knobs or how long I waited. When I mentioned this to the front desk attendant they only agreed that it was a problem and offered no remedy. Towels were incredibly harsh, every one of them needed to be retired. The bathroom fan didn't work. The relationship between the thermostat seting and actual room temperature was none existent. It was actually warmer when I turned the temp down. No extra blankets were in the closet. I put a "do not disturb" sign on my door for an important conference call. Even so, house keeping kept knocking on the door until I finally had to pause the meeting just so I could stop the knocking.

Good things: location was great. The lobby Starbucks was to their standards. Elevations, the primary restaurant, was very nice. I enjoyed a number of the entrees, starters and I liked the beer selection. The concierge attendant was very helpful.

No water
Reviewed 2 weeks ago

Got in late on my flight and got to my room at 3am. I slept in and woke up at 10am to shower. There is no water in my room. I call the front desk and get told it is off from 10 to 4 in certain rooms today and to use gym. How rude! I had to go to front desk non-showered and got a new room. Shandi did provide me some Marriott points and dinner but not a good start to my SLC trip. We were not told anything about the water outage when checking on. Photos attached had no water.

Great Location, friendly staff. but needs a refresh
Reviewed 2 weeks ago

The best thing about this hotel is its location across from the Salt Palace Convention Center, Temple Square and the Light Rail. The second best is the friendliness and warmth of the staff, all of which makes this an inviting choice. The rooms also have enough plugs for all my devices, which means they are trying to keep things up to date, although the bathrooms are small (old style) and the rooms are kind of dark and in need of a refresh. Fortunately, they are finally re-doing the concierge lounge and using a second floor meeting room temporarily, which is much brighter and roomier than the old lounge on the top floor. That was a nice change from the crowds at breakfast. So the hotel is functional and comfortable and great if you don't plan to spend a lot of time in your room. Location is exceptional and a top choice for that reason. Note that the alternative is the Hilton down the street, which only allows its Diamond members access to its lounge (not even Gold!), so factor that in if you are a frequent traveler.

Nice location - Shopping, Temple, Convention Center, Ski Slopes and more
Reviewed 2 weeks ago

First time in SLC. Nice hotel, needs a bit of upkeep in the rooms to happen so that it can get a better rating. The Concierge Lounge was staffed by exceptional people that were always helpful.

The room itself needed some updating. There was mold in the bathroom and the faucets were broken. There was also a problem with the heat - it was not on - and I had to contact someone to look into the problem. I am Platinum with Marriott and received a room like this, can only imagine what other people had???? Also, no safe in the room.

Interesting experience when calling the hotel before my arrival to find out information regarding getting to Park City from the hotel - Spoke twice to a person that should have not been answering questions regarding anything (she had no answers and no solutions to get answers) and when I finally called a third time and asked if they had a concierge person - I then spoke to the actual concierge person that was able to help me book the transportation I needed. The person that I spoke to the first two times made the hotel seem like a small B&B with no staff and I was concerned if I should be staying somewhere else.

Nice hotel
Reviewed 3 weeks ago

I have stayed here numerous times. I do like the location, but the rooms are in need of a remodel. You can here the street noise and the bathrooms are small. They also charge $17 a night to park and I can stay at other Marriott locations and park for free. Even with a few negatives I prefer to stay here because I can access the concierge lounge.