Salt Lake Marriott Downtown at City Creek
- Free WiFi
- Handicap Accessible
- Parking On Site
With a stay at Salt Lake Marriott Downtown at City Creek, you’ll be centrally located in Salt Lake City, steps from Salt Palace and Utah Museum of Contemporary Art. This hotel is within close proximity of Abravanel Hall and City Creek Center.
Make yourself at home in one of the 515 air-conditioned rooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable programming and video-game consoles are provided for your entertainment, with wired and wireless Internet access available for a surcharge. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Spa, Wellness & Premium Amenities
Be sure to enjoy recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Food & Drink
Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel’s room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.
Business & Travel Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Salt Lake City? This hotel has 22000 square feet (2044 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
How to Get There
This downtown hotel is attached to the City Creek indoor/outdoor hotel. Easy walk to Temple Square and most all downtown activities. Parking ($19/night) is a little expensive but easy and convenient. Breakfast omelet station was excellent. Will stay again on next visit to SLC.
Stayed at hotel 4 nights while at a conference at the salt palace. Good location downtown and is central to everything. My room was very clean and the bed was comfortable. Took the train from airport to hotel-green line. Super easy and station is barely a block from hotel. I would stay at this hotel again.
This hotel is in a superb downtown location. What makes this hotel is the staff, especially the bell staff and the valet staff. They were just fantastic. The room itself was nice, but unexceptional, and the hotel itself was nice, but not exceptional. But overall, for the location, the staff and a dependable stay, you cannot beat it. However, the prices seemed a little high.
I recently stayed in one of the renovated rooms on the concierge level. While the refresh did look nice in most areas, it’s still a very old hotel, which was apparent in the layout (tiny bathroom, low ceilings, worn door, etc.) - “little lipstick on a pig”
The aesthetics aside, what could really use some improvement in this hotel is customer service, responsiveness and housekeeping. A few examples: I had just an hour after checking in before I needed to be at an appointment so I called to order room service- there is no dedicated number or button on the phone for room service, instead you dial “zero” and when someone finally answers you get transferred to another line which again took a number of rings for someone to pick up. It literally took about 20 mins. just to place an order. When I was checking out I called for bellman assistance with my luggage, I was told “we will send someone right up” - after waiting 30 minutes I just lugged everything down myself.
Housekeeping, the room seemed to have been turned over very quickly- there was a sticky substance all over the bathroom counter as well as on the windows. The bed was made without smoothing out the very worn mattress pad under the sheets, which had a fold in it (very uncomfortable- i ended up stripping the linens and remaking the bed so I could get some sleep).
This is truly a “conference hotel” which caters to the masses, but has lost the Marriott touch I’ve experienced at other properties.
I was given a room on the 3rd floor, about as far from the elevator as you can get, and with a view of the roof. But the worst part is the feeling of being in a basement. The window is only a couple feet high, and runs only near the ceiling. There was garbage under the work desk (which is in bad shape itself), and one of the cleaners walked into the room without knocking (clearly surprised that anyone is staying in the room). I can't be bothered to ask for another room, but it's pretty shocking that a Marriott operates like this. The Crystal Inn is very nice and half the price - go there instead.