4.5
Very Good 8421 Reviews
Jetsetter Approved
This Hotel meets our standards
This hotel meets our standards, but we haven't stayed yet

Amenities

  •  Babysitting
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Beach Beachfront Luxury Ocean Tropical sky water shore Sea sand horizon Coast wave caribbean sandy day

Overview

Location

When you stay at Catalonia Royal Tulum – Adults Only – All Inclusive in Xpu-Ha, you’ll be on the beach and convenient to Xpu-ha Beach and Bel Air Animal Park. This 4-star resort is within close proximity of Cenote Cristalino and Ecopark Kantun Chi.

Rooms

Make yourself at home in one of the 288 air-conditioned rooms featuring MP3 docking stations and free minibar items. Rooms have private furnished balconies. Plasma televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with showers feature hair dryers and bathrobes.

Spa, Wellness & Premium Amenities

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you’re looking for recreational opportunities, you’ll find a nightclub, an outdoor pool, and a spa tub. Additional features at this resort include complimentary wireless Internet access, concierge services, and gift shops/newsstands.

Food & Drink

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort’s 7 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily.

Business & Travel Amenities

Featured amenities include complimentary wired Internet access, a computer station, and a 24-hour front desk. Free self parking is available onsite.

How to Get There

Catalonia Royal Tulum – Adults Only – All Inclusive
Carr Cancun Chetumal Km 264 5
Xpu-Ha, 77790 Mexico

Reviews

4.5 Very Good 8421 Reviews
First stop of our honeymoon
Reviewed 1 day ago

A beautiful small luxury hotel, the perfect first stop of our honeymoon before heading out to see the real Mexico. Clean, great food and service. The grounds team really make the beach pristine and clear away the seaweed. Definitely worth upgrading to the ‘privelege’ package as the food at be-loved is incredible. The aguachile and huevas Aquibil are delicious! The privilege package also gives access to a cold jacuzzi overlooking the beach.

Great for the price
Reviewed 1 day ago

I thought the Catalonia was perfectly fine for the price. The people were nice, the food was decent enough, the drinks were SO BAD (you should just buy a bottle of tequila when you get to the airport and top off your own drinks, seriously), the room was fine. I probably wouldn't go back, unless I found a killer deal, but I'm happy with our trip.

The beach is nice and clean. The pool isn't overly crowded and easy to grab seats.

We got talked into doing one of their executive club sales talks but it was fine. It was less than an hour as promised and they weren't overly pushy. They did however, promise two 50 min massages and it was actually only two 25 min massages. We were able to combine the two and get an 80 min sports massage for around $45 USD extra. Which I was told was not great, so it's good that it was only $45.

The food was decent. Not awful but not amazing. I posted a bunch of pictures of food.

The gym was nice. Decent equipment and variety. Didn't feel like we were missing anything for a good workout. It's humid there, so be prepared to sweat ALOT!

The room was fine. We got upgraded to their jr. suite and it was nice enough. The door always appeared like it wasn't fully closed, but I think it's just in there crooked or something. There was a crack at the top. It didn't really bother me. The AC did start to leak on our last night, someone came to fix it and he did it very efficiently and was out of there quickly. The AC never stopped working, it was always nice and cold in our room. That was the only thing I was concerned about.

Amazing Resort
Reviewed 1 day ago

For my wife's 60th birthday, we had a sort of family reunion with our 3 grown kids (all in their 20's) and son-in-law here. We stayed for 7 days and ALL had a wonderful time. I can't say enough about how engaging and friendly EVERY staff member here was. As noted in other reviews, there is so much too do onsite and soak in. It was the perfect mix for young and "old". We did some research prior to booking and went with the Privileged package for our 3 rooms. So glad we upgraded! While the food and all the restaurants was good, we loved BLoved the best. We ended up eating there several times (breakfast & dinner). The staff and the view were over and above!

All of our 3 rooms were splendid as well. What a great walk through the jungle to/from the beach/restaurants too!

Nice Hotel and very friendly people
Reviewed 3 days ago

Nice hotel with very nice people. We received Privileged upgrade for free.
Used mostly BLoved restaurant were the people were very nice and very friendly.

The only bad thing is that they have nit enough people in the restaurants and they are very stressed and the quality of the service in the restaurants suffers.

Food was OK except BLoved restaurant for which you need to have upgrade.
For some is not worth fro some yes.

Mixed review
Reviewed 4 days ago

We travelled 27 Sept with TUI. Dreamliner comfortable, cabin crew excellent and food reasonable. Didn't pay for seat selection and were allocated seating apart, even though plane was only 2/3 full. Asked to be seated together at check in and we were. Could be easier to pick airline and package that includes reasonable luggage allowance, seat selection and departure tax (which was an extra £50 per person) as it probably would be no more expensive and less hassle. We never saw the rep until last day when we were leaving and then he as there for new guests only.
Transfer ok. Lobby looked nice on arrival and bell boys took luggage. Reception staff efficient and asked if we wanted to upgrade, but as Bloved mainly offers seafood, we declined. It might be a good idea to show guests a privileged room, which may encourage them to upgrade. Were allocated room 1108 in building 1 which had 2 double beds not a kingsize, which we had requested. Disappointed in standard room as although large it was very beige and had old fashioned furniture and fittings. The bathroom was marginally better with travertine tiles and being a corner room we had a slightly larger balcony that allowed a little more light in. The room definitely needed a makeover. We waited for some time for our luggage to arrive and it wasn't until I queried it at reception that it arrived. As we were in building 1 we were closer to lobby and 4 of the restaurants which was good, but also close to the the noise of Rauxa. However, if you were in building 6 you would have the noise from the pool activities in the day and entertainment there at night, so nowhere was quiet. Liked the lovely walkway to and from lobby to pool/beach but beware koitis will scratch and bite if you have any food you are taking to your room. Pool was generally noisy with music, fashion shows, activities during the day and this being next to the beach meant you also had to listen to it there too. Service round pool/beach for drinks bit hit and miss, some days you appeared to be invisible so we mainly got our own. We preferred the Italian and grill restaurants and didn't eat offsite during our 11 day stay. My husband was sick twice and we both had a tummy bug for last three days and didn't eat at all. Drinks were not great, the cocktails were slush puppies, beer not brilliant and gin undrinkable. We drank mainly iced tea and diet cokes. Housekeeping was excellent during our stay and the hotel communal areas were kept very clean. I was not a fan of the three tier system ie standard, privileged, executive which generally meant you got a different spot on the beach, international spirits and purple tablecloths !! I understand guests may wish to stay in a better room, but I do think food and drink all inclusive option should be the same for all. In fact the areas on the beach offered no better view or position on it and the executive beds were next to a seaweed mound. The beach although lovely was not the nicest I have been on either in the Caribbean or elsewhere.
We went into Playa del Carmen one day on Collectivo and it was a bit scary when dropped off to run across the busy dual carriageway, but it was a cheap and efficient way to get there. Went shopping, but only drawback was everyone was my off duty waiter from Catalonia asking me to look at their relatives' shop. They identified your all inclusive band. Bit tedious after a while.
I realise the TUI and PDC element of the review are not within the Hotel's control, but it does give an overall opinion on our stay. Would I come back to this Hotel, no, as it wasn't what I expected, but it seems to be what a lot of other guests and visitors like.