The Equinox, a Luxury Collection Golf Resort & Spa, Vermont
What We Love
- The prime location in the heart of Manchester Village, the area’s lively shopping and dining district
- Its illustrious past: the hotel has hosted four American Presidents
- The Falcon Bar, where the menu includes high-end chocolate and local cheeses
- Over 60 beer varieties (many from Vermont breweries) at the onsite tavern
What To Know
- Despite their 18th-century bones, rooms contain 42-inch flat-screen televisions
- The hotel offers complimentary valet parking
- A room at the Charles Orvis Inn, with its own hot tub and porch, is the one to book
- Treatments like the Maple Scrub and the Mountain Man Facial at the spa were inspired by the natural surroundings
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
The 195 accommodations at this 200-year-old complex (spread out among a main building, a clutch of townhouses, and a restored inn distinguished by its iconic Doric pillar façade) underwent a $20 million overhaul in 2008. While rooms swapped their outdated pine furniture for contemporary pieces by New York-based designer Geoffrey Bradfield, the property retains its quaint soul thanks to uniformed bellhops and homey details like rocking chairs that line its front porch. One of the original taverns, rumored to be a watering hole and strategizing spot for revolutionaries during the Civil War, also remains. The neighboring 1,000-acre wilderness preserve is a pretty natural playground where city slickers can participate in a long list of rugged pursuits, like a crash course (no pun intended) on off-roading aboard one of the property’s Land Rovers or Hummers or trout fishing on the Battenkill River, while colder months offer snowshoeing and cross-country skiing. The nights here, which might involve a board game session besides a crackling stone fireplace, are delightfully low-key.
In the Area
The resort, a leisurely four-hour drive from New York City, is ideal for a New England road trip. Manchester’s burgeoning artisanal scene—think plenty of farm-to-table fare in quirky settings, like a former dairy barn—and local craft emporiums are attempting to hold their own against the high-end factory outlets sprouting up on Main Street. get a true taste of the region’s timeless pastoral charms in the nearby Green Mountains, ideal for avid hikers and bikers and equally gorgeous whether it’s covered in a blanket of snow or maple leaves.
How to Get There
We had a pleasant stay in Room 244 Jan. 11-12, 2019. Now under the Marriott brand umbrella, the hotel has been refreshed and renewed without departing from its legacy as a landmark. While our room was not ready upon arrival , we were able to get our keys at 3:45 pm prior to standard check in at 4:00 pm. We appreciated the room, especially the bedding. It could use another comfy chair, but was stilll was a nice room. It’s a hotel with old bones and sound carries, but it was not loud in our room.
The breakfast buffet was impressive as was the table service provided by Ryles. My coffee cup was never empty. Overall staff were quite helpful with any request for information.
We went to The Equinox for a Nice relaxing two days. We had a reservation at the Orvis Building. We had a lovely suite, however we could hear the conversation of the people next door and the people above us. We asked to be moved. The front desk manager moved our room to the main building. Not as nice a room. The heat wasn’t working and their was mold all over the bathroom vent. TV didn’t work properly. The hallways were not heated well at all.
On a positive note the food was delicious, however we will not be going back to stay.
I even called American Express to complain that this hotel should not be on their Fine Hotels and Resorts.
For context I am a platinum premier elite level member at Marriott, having stayed in over 75 nights at properties this year, many “luxury” level designees.
Many other reviewers have stated issues that we experienced so at this point it must be endemic to the hotel and management. The hotel has changed management twice in last several years so may be at root of issue vs experience people had in good prior days.
I would not recommend for anyone except families looking for a spot to hang out for skiing or hiking where they can basically run around in a confined area without much concern.
1. Noise is a definite problem. Soundproofing non-existent and with children, dogs and revelers you hear everything. Do not stay in rooms where people congregate. And don’t be near rooms with dogs. They bark and not much can be done.
2. Food quality in chop house mediocre. My wife got sick and only reason I mention is another table that evening complained that both entrees were so under cooked the meat was practically raw. Servers agreed and apologized. We found out too late there may have been an issue with Lobster Bisque.
3. Spa staff made several unprofessional comments about the guests. Gossiping about the clients. Locker area and relaxation room very small compared to most any resorts. Only positive was cleaning staff clearly does a very good job.
All of this was mentioned to front desk during stay and prior to posting. I was informed the hotel director would contact us but that never occurred.
Only reason for 3 stars is location, common areas are nice and some of general staff such as bellman and bar were very professional.
This hotel was a huge disappointment. Upon arrival, we were told that our reservation had been cancelled by "central reservations." Despite the fact that we had been receiving a stream of emails from the concierge about our reservation, we seemed to no longer have one. Even though we explained that we had not cancelled it, and that it was a mistake, they never once apologized, and never once seemed to acknowledge that perhaps we were right and it was a mistake on their end.
Apparently, we were supposed to feel grateful when they put us in a room (no doubt pushing some other traveler with lower SPG status out), which turned out to be an accessible room near the elevator. It was a poorly designed room (including a moldy/mildewed shower curtain) but what was more unpleasant was the noise from outside and above. As a frequent business traveler, I'm used to hotels and don't generally have any issues; however, the walls were so thin, we could hear everything at all hours.
The place seemed in general disrepair and poorly designed. Stairwells and hallways were dirty; sitting areas had uncomfortable and limited seating. In the evening, every common room was overcrowded.
After poor sleep on the first night, we left early, with two remaining days on the reservation. I think we could have felt slightly more tolerant of the basic shortfalls if they had just acted like they cared about their guests.
I would never recommend this so-called resort to anyone.
We spent the weekend here with our kids and were really disappointed. They were clearly understaffed and overwhelmed. They couldn’t bring our luggage to our room bc they were out of luggage carts, the pool had run out of clean towels, and we tried to get a drink at the bar after dinner and had to wait 30 minutes standing at the bar bc there was only 1 bartender. We had to call 4 times to get a bellhop to get our luggage upon check out. For the prices they are charging, and bc they are marketing themselves as a luxury resort, I expect much much more in terms of service. Also, the rooms and public spaces were very blah, like staying at a regular mid level hotel chain. Will not be staying here again.