The Equinox, a Luxury Collection Golf Resort & Spa, Vermont
What We Love
- The prime location in the heart of Manchester Village, the area’s lively shopping and dining district
- Its illustrious past: the hotel has hosted four American Presidents
- The Falcon Bar, where the menu includes high-end chocolate and local cheeses
- Over 60 beer varieties (many from Vermont breweries) at the onsite tavern
What To Know
- Despite their 18th-century bones, rooms contain 42-inch flat-screen televisions
- The hotel offers complimentary valet parking
- A room at the Charles Orvis Inn, with its own hot tub and porch, is the one to book
- Treatments like the Maple Scrub and the Mountain Man Facial at the spa were inspired by the natural surroundings
- Free WiFi
- Golf Course
- Kids Club
- Parking On Site
The 195 accommodations at this 200-year-old complex (spread out among a main building, a clutch of townhouses, and a restored inn distinguished by its iconic Doric pillar façade) underwent a $20 million overhaul in 2008. While rooms swapped their outdated pine furniture for contemporary pieces by New York-based designer Geoffrey Bradfield, the property retains its quaint soul thanks to uniformed bellhops and homey details like rocking chairs that line its front porch. One of the original taverns, rumored to be a watering hole and strategizing spot for revolutionaries during the Civil War, also remains. The neighboring 1,000-acre wilderness preserve is a pretty natural playground where city slickers can participate in a long list of rugged pursuits, like a crash course (no pun intended) on off-roading aboard one of the property’s Land Rovers or Hummers or trout fishing on the Battenkill River, while colder months offer snowshoeing and cross-country skiing. The nights here, which might involve a board game session besides a crackling stone fireplace, are delightfully low-key.
In the Area
The resort, a leisurely four-hour drive from New York City, is ideal for a New England road trip. Manchester’s burgeoning artisanal scene—think plenty of farm-to-table fare in quirky settings, like a former dairy barn—and local craft emporiums are attempting to hold their own against the high-end factory outlets sprouting up on Main Street. get a true taste of the region’s timeless pastoral charms in the nearby Green Mountains, ideal for avid hikers and bikers and equally gorgeous whether it’s covered in a blanket of snow or maple leaves.
How to Get There
Just go back from a 2 night stay at the Charles Orvis Inns at Equinox. When we entered our room we were greeted with a pair of someone else’s dirty socks on the floor, gross but whatever, we threw them in the trash and began our stay. On day two of our stay we were greeted by surprise guest when two random people unlocked our hotel room door and entered our room, as we were arriving back to our hotel room. The hotel gave someone else the keys to our room. To say that this is unacceptable is an understatement, this is a major security problem one which could have resulted in any number of horrifying scenarios. When I confronted the people they were as confused as I was. I called the front desk to see what was happening, they apologized and said they would speak to an agent and call me back immediately...30 minutes later no call. So I called the front desk again, they stated they were still speaking with the agent and would call me back within ten minutes to work everything out with me. I stated that I was very concerned for my families safety since random people could enter my room, they said they understand and would make it right and get back to me briefly. An hour and a half pass and no call, my wife and I left the room to see my in-laws who were in another room an when we came back our room key no longer worked. Apparently the hotels solution to the problem was to just cancel everyone’s keys to the room and not tell us. Now we walk over to the front desk, wait in line 20 minutes to find out what is going on. They apologize, and said we were just about to call you, I stated this was now the third time they had told me that and now it is almost 2 and a half hours later. They apologize and state that we thought you never checked in and that’s why they booked someone else in my room. How this explanation makes any sense is beyond me, since we had already been checked in for 24 hours, stayed the night, had a credit card on file, and the night before we had diner in the hotel restaurant and charged it to one of the rooms our family had. They once again apologize and say they will send wine, chocolates and strawberries to the room and comp us the resort fee of 39 dollars. I was not at all happy with this but at this point I had wasted 3 hours of my vacation dealing with them, waiting for some resolution and we had plans for the evening. So I reluctantly agree and left reception. We went back to our room to await our wine, chocolates, etc before we head out, they never arrive. We get back from diner, no wine or anything promised in the room. They never sent anything or followed through on their promise to us. So in short, the room was dirty when we arrived, the hotel gave our room keys to other guests who then entered our room, they never assisted us or returned my calls, then promised to myself and my father in law that they would “make it right” by sending things to the room, and never did. We had two rooms booked that were not cheap, ate at the hotel restaurant, and my father-in-law who booked the rooms is a Marriott rewards member, and this is the trash service we received at a so called luxury hotel. I have stayed in motor lodges on the side of interstates, with better security and customer service. If you care about customer service and safety and security I would stay far away from this hotel.
Where to start I had an upgrade to a room without windows a skylight over the 2 beds - which ey told me to climb on the bed to close ( although one was broken so forget opening and closing) they forgot to clean the room 2x I was only there 3 nights.they don’t refill shampoo if there’s a drop (and I mean drop ) in the bottle. When they did clean they left not enough towels, wait for coffee, no service on the deck so where your supposed to lounge you need to get up and go to bar which seems like a lost money maker for them. The staff doesn’t clean the patios often. We went to dinner and 3 hours later our glasses were still there. This morning I met 2 people in the lobby one had a cottage which ran out of hot water quickly, the others AC didn’t work and they couldn’t fix it but all of us had the same no cleaning experience. I complained to the manager Joey who seemed nice but then never called back. I thought being part of Marriott there’d be some standard to be in the “luxury collection “ . I was there for a conference and so many us had high expectations and were sorely disappointed. There was a nice hotel nearby I think the Taconic hotel less expensive and we met a few people that stayed there and said it was nice and less expensive. Oh don’t expect to get much yoga or other classes there because there are few but the 1 my friend took was good. Spend your money elsewhere . Manchester is gorgeous but the Equinox resort although pretty is so not worth it. Front desk staff nice but can’t help solve the problems.i felt they were chronically short staffed.
We stayed in this hotel more than 15 years ago and were looking forward to returning, now that we are back living in the northeast. We could not have been more disappointed. The room upgrade we were offered was inferior to the room we were given, we waited over 45 minutes one morning for our breakfast to be served, and our room was not cleaned one day. We were overcharged $1500, which we did not realize until receiving our credit card statement, and were rudely spoken to when we called the accounting office about this. The place clearly has management problems.