The Roosevelt New Orleans, A Waldorf Astoria Hotel
What We Love
- Located one block from the French Quarter
- On-site Sazarac Bar is a NOLA institution
- A topnotch Guerlain spa and rooftop pool
- John Besh restaurant, Domenica, is right downstairs
What To Know
- Formal atmosphere from the lobby to elegantly appointed guestrooms
- Valet parking only
- Pet friendly
- Handicap Accessible
- Parking On Site
- Room Service
This hotel is a New Orleans institution. In its heyday, influencers like Gov. Huey P. Long did business in its Sazarac Bar, and Sinatra and Louis Armstrong regularly played its Blue Room. It was devastated by Hurricane Katrina, but a $170 million renovation by the venerable Waldorf Astoria brand not only restored the hotel to its past glory, it raised a stay here to dizzying heights. Its lobby is one of the grandest in town, with vaulted ceilings held up by gold columns and dripping with crystal and floor mosaics discovered during the renovation. Guest rooms and suites are formal affairs with dark wood furniture, heavy drapery and more gold. The on-site Guerlain spa and a lovely rooftop pool are great spots for whiling away a hangover, the likely aftermath of strolling into the legendary Sazarac Bar downstairs. Don’t miss the chef-helmed Domenica right downstairs – it’s one of the town’s top Italian joints.
In the Area
New Orleans is the home of the cocktail, and every sip comes with a story. After enjoying that sazarac in your hotel eponymous bar, mosey into the French Quarter and start your boozy odyssey off at Napoleon House — it was once offered up as a refuge to the exiled Le Petit Caporal and today is known for its Pimm’s Cup, an Anglophile fave mixing a splash of lemonade with Pimm’s No. 1. Next, get dizzy on Vieux Carrés (rye, cognac, dry vermouth, benedictine and bitters) at the Hotel Monteleone’s Carousel Bar & Lounge, a former haunt of Tennessee Williams, among other writers. For dinner, pork out at Cochon in the Warehouse District — start with the wood fired oysters before diving into the signature Louisiana cochon with turnips, cabbage, pickled peaches and cracklins. Uptown, try the legendary Patois, where Chef Aaron Burgau serves haute classics like Mississippi rabbit and seasonal gumbo. Back in the French Quarter, Coop’s Place cooks up some of the best pub grub in town, including fried crab claws and a scrumptious seafood gumbo.
How to Get There
Service was great, hotel was impressive inside. The bar and restaurant was fun, great ambiance and good food. The pool was good too and they had an outside restaurant by the pool, Great location walking distance to bourbon street.
We traveled to NOLA for an extended weekend and had an amazing time. The hotel has so much history to it.
The hotel staff were great. The hotel concierge (Barry and Cody) were awesome and provided outstanding recommendations for tours and local dinning.
The Fountain Lounge’s staff (Eddie and Tre) provided great service and conversation.
Thank you for the experience
Grime the time we arrived to when we departed we were treated like royalty!! Great experience!! The staff is great from the time you pull up. I felt like the president!! Very nice and courteous and very very helpful.
The Roosevelt Hotel is full of character, a little bit like stepping back in time when you enter the lobby. However, rooms are modern, comfortable and clean. We particularly enjoyed a nice bed mattress in our room. The major benefit of this hotel is its location. It’s only a street away form French Quarter (close to main tourist attractions) but also nice and quiet. The service could be improved and the swimming pool is on the smaller side. We have not explored any eateries within the premises but it doesn’t appear that there are many exciting options in the hotel.
I stayed in this hotel (had been there a few years ago) from June 13-16, 2019 . It took an hour and a half to check in due to the incompetency of the front desk personnel (I can name names as I will not easily forget him! but won't in this review) and there was NO LINE! No instruction given on how to use the room card to access your floor in the elevator and I was not the only one perplexed and puzzled why we could not get to our floors. No one was friendly or helpful! The mini bar was a mess and half stocked and then they tried to charge me with double the amount of items I had actually used upon checkout. I will say that the front desk person at checkout was much nicer and better trained than at check in.... and she did take the time to go through the charges one by one and eliminate the mistakes. Good thing thought
I was not in a hurry as that in itself took more time than it should have. I left my travelling pillow in the room accidentally and called immediately to have them look for it and after 3 phone calls to various personnel who said they would call me back soon after they looked for it (and of course they did not) I just gave it up. Glad I hadn't left something of real value because they just don't care! Bathrooms are small. Not enough towels or washcloths. I had a suite with one king sized bed and one pull out couch. When I got into my room late on Thursday and started to look for the SHEETS to make up the pullout couch, there were NONE. So again had to call the front desk where I was informed "Oh no ma'am we don't put sheets in the rooms - you have to call and request a bed make-up" Really??? There was extra pillow and blanket but no sheets.It was late and did I really want to wait for someone to make up my bed??? Nope. Also when I booked the room I specifically asked if there was a coffee maker and I was assured there was. NOPE NO COFFEE MAKER and they would not accommodate putting one in my room....and I did not feel like making 5 more useless calls and arguing over it. I do understand that each of these items considered by themselves could be called minor BUT when you bill yourself as a luxury hotel where you strive to take care of the customer/guest, then you have failed miserably in all of the ways that counted for this customer. I WILL BE RETURNING TO THE WINDSOR COURT ON MY NEXT VISIT AS I HAVE NEVER EVER BEEN DISAPPOINTED IN ANY WAY AS TO HOW THEY MANAGE AND TAKE CARE OF THEIR GUESTS! I would suggest anyone else looking to have a pleasant upscale stay in New Orleans do the same!!