4.5
Very Good 6988 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Prime, tranquil location overlooking the East Crescent of the planet’s biggest manmade island
  • The hotel is brand new and particularly spotless, even for gleaming Dubai
  • Child-friendly, the Sofitel has one of the most impressive pool complexes in the Middle East (plus a free Kids club)
  • Their So Spa is the 2nd biggest Spa in Dubai, with 28 treatments cabanas

What To Know

  • Corridors are Vegas-style long so it’s very easy to get lost
  • The Palm island itself looks more impressive from a plane window than at ground level
  • A 10 percent local tax and 10 percent service charge per night will be collected upon check-in at the hotel

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
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Overview

A primped and polished vision of the South Pacific comes to the world’s most audacious island, in the shape of Sofitel’s Polynesian-themed megaresort

The Look

Polynesian, albeit of an altogether flashier vintage than Paul Gaugin would recognize. Lush vertical gardens of emerald leaves enliven the walls of corridors on the ground floor, and the truly enormous atrium lobby – overlooked, somewhat unexpectedly, by a Chinese tea house – is home to monumental flower arrangements of the kind Elton John might reserve for special occasions only.

Bed and Bath

The major concession to the Polynesian theme within the rooms is the liberal use of vivid turquoise fabrics. Dark wood paneling and feature walls built from stone should age well and beds are flanked with armies of accent cushions. Bathrooms are truly exceptional, featuring an indulgent rain shower, separate toilet and bidet area, twin sinks and potions by the French house of Lanvin. Another classy move: the minibar has been equipped with an area labeled ‘for your own use’, and we happen to know it can happily accommodate a bottle of airport-bought Hendricks.

Beyond

Perhaps in acknowledgement of the fact that The Palm Jumeirah isn’t exactly ablaze with street life, the strategy at Sofitel The Palm, Dubai seems to have been to provide enough on-site diversion to last you a month. There are 10 food and drink venues, from the Habano Cigar Lounge to Moana, a chic contemporary seafood restaurant lapped by candlelit water. The hotel’s private beach, serviced by the nearby Maui bar, really does have the best of both worlds, offering views over the ever-more crowded city skyline from the serenity of immaculately combed sands. Exert yourself on the machinery of the roomy SoFit gym and you’ll be handed an ice-cold fragrant towel to cool down with.

In the Area

Large swathes of The Palm Jumeirah are taken up with gated residential communities, many of which are visibly underoccupied. Apart from that it’s mostly rival hotels that populate The Palm – including the Sofitel’s behemoth neighbor the Atlantis, with its waterpark and big-name restaurants including the first Arabian outpost of Nobu. Your own hotel has thoughtfully laid on free shuttle buses to nearby off-Palm attractions, including the mighty Mall of the Emirates, not the newest of the megamalls, but certainly the only one in Dubai to boast an indoor ski mountain with ‘real’ snow. If you’re heading further afield towards the older parts of town, a ride on the slick new Metro is a must.

How to Get There

Sofitel Dubai The Palm Resort & Spa
East Crescent Road
Dubai, 55558 United Arab Emirates

Reviews

4.5 Very Good 6988 Reviews
The best hotel on the palm
Reviewed 10 hours ago

We had some friends over to visit Dubai and they really wanted to experience a relaxing day so we have arranged for a day visit to Sofitel The Palm which was amazing. They loved the hotel and even decided to stay there on their next visit. The hotel is busy but the staff is always around to help you if you need anything. Highly recommend on the palm Jumeirah .

Good hotel not suited to our requirements
Reviewed 16 hours ago

Upon arrival we were greeted nicely and checked in. As it was our honeymoon the bed was decorated nicely and a box of chocolates was left which was very nice.

The hotel offers a free bus to the mall and Atlantis. This was great and we used it on 2 separate occasions.

The breakfast buffet was great and the staff were extremely organised.
The dinner buffet was also great with many choices. The bad point being the price of a drink. It was around £6.38 for a can of 7up. I literally think there is no need for such inflation especially when the Dubai mall was priced like England.

We had issues with the TV because it was running off of the Wi-fi which was absolutely terrible. I had work to do on my laptop and it just kept going off. The TV was layered in dust too I literally don’t know the last time it had been wiped because it was thick.

On the whole the rooms appeared spacious and clean. The bed was comfortable and the bathroom was good with a great bath. My sea view room was more like a palm tree view and the balcony was right at the entrance so it was too awkward to use it. The hotel looked great and the pools and grounds were nice. It was hard to navigate around though as there was not enough signs to direct you to the reception. You could walk alongside the sea outside the hotel but the road was dangerous to cross but it was nice.

There is an Antlantis hotel being built next door so we didn’t relax on the beach because all you could hear was construction noises.

When paying our bill on the last night it was basically more trouble than it was worth as they couldn’t charge drinks to our room so we had to go back to the restaurant pay there and then back to reception to pay the rest. We were not offered luggage collection from our room when a couple doing the same next to us were. So when we dragged our cases through reception we were looked at in disgust.

The man at the entrance looked out for our transfer to the airport and loaded our luggage and was very pleasant.

Overall this hotel came across as a good business hotel. Not somewhere I would have picked for my honeymoon unfortunately I was relying on a travel agents recommendation.

Mr. Win is the man?l!
Reviewed 18 hours ago

We received nothing but great service from the filipino staff that has served us from mr. win, to the other team who served us in restaurant. Made our stay more enjoyable and highly recommend! i love it!

John lilley
Reviewed 22 hours ago

Abdul Rehman (photo) and Prajith👍.....Maui team rock!!.... fantastic food, wine, restaurant, etc.... Sofitel palm is really good, service is excellent, and nothing is too much trouble.

Arrived today and already feel at home.

Maui restaurant
Reviewed 1 day ago

Just stayed in Maui restaurant and have been nicely treated by Abdul-Rehman, very attendend, nice friendly and always a smile in his face. We enjoyed staying here

The restaurant is directly at the beach, fantastic view.