Very Good 4431 Reviews
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This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Jaw-dropping views of the world's tallest building, the Burj Khalifa
  • Shopping is right on your doorstep: The hotel is linked to the Dubai Mall via an air-conditioned walkway
  • The very French welcome ("Bonjour" from all staff) in the heart of Arabia
  • The infinity pool is surrounded by cabanas and loungers

What To Know

  • A $6 tourist tax per person, per night, will be collected by the hotel at checkout
  • It's very close to a major highway, but you can’t hear the traffic
  • Breakfast can get very busy on weekends — get there early
  • The air conditioning is decidedly enthusiastic, so be prepared
  • Because it’s a new property, taxis drivers might be unfamiliar with the location


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Room Service
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Architecture City Dining Luxury Shop restaurant function hall living room Suite


Upscale addition to Dubai’s downtown skyline flanked by the world's tallest building and the world's biggest mall

The Look

Pure glam from the get-go. The lobby is all crystal installations hanging from the ceiling and curvy seating. The glitter and the wow factor continue in the swirling carpets that lead to the rooms and the restaurants, with each having its own distinct identity: rainbow sherbets in all-day eatery Les Cuisines, Asian inspiration in the Green Spices and cozy banquettes in the Red Grill. Meanwhile, the Mosaic pool bar is all about cocktails and those skyline views.

Bed & Bath

The guestrooms are more at the business end of design, with modern lines, and earth tones punctuated by bright white and chartreuse. As you’d hope, the focus is on the vista, with some rooms offering an up close view of the Burj Khalifa and others overlooking the impressive downtown skyline. Both are spectacular, especially at night. The bathrooms run the length of the suites and are tricked out with dark tiles, white marble and glass, plus freestanding tubs and Lanvin toiletries. The bedrooms feature a dressing area, a wide-screen TV with international channels, and the famed Sofitel MyBed, which is all kinds of comfy.


With a spa and a stunning fifth-floor infinity pool surrounded by cabanas and a pool bar, this hotel administers just the right dose of relaxation — which you’ll need in this action-packed city. The food front is seriously impressive too, as the three restaurants are good enough to tempt you to stay in instead of venturing out to the big names such as Zuma, Gaucho and La Petite Maison, which are all nearby. Les Cuisines is the most family-friendly of the trio, with an open kitchen and a vast breakfast buffet complete with French pastries and Middle Eastern honeys alongside egg stations, freshly made waffles and international dishes.

In the Area

For shoppers committed to spending, the hotel has an air-conditioned corridor that leads right to the world’s biggest mall, the Dubai Mall, which offers everything from a multiplex and cafés to an aquarium and an ice rink, as well as hundreds of stores. The beach is a 10-minute taxi ride away, and almost everything in Dubai is within an easy 30-minute journey, so take your pick from water parks, desert safaris, skydiving and, of course, more shopping.

How to Get There

Sofitel Dubai Downtown
Sheihk Zayed Road
Dubai, United Arab Emirates


How to go beyond standard Customer Service ?

As I returned to my lovely room after a long day within the office. I decided that I was not particularly hungry for a meal, but felt I would be happy with a nice cup of coffee and a sweet treat, maybe chocs or biscuits. Unfortunately the room menu did not present such a treat available. I had the Coffee, but no other recoginised suitable option. As if it was a miracle or just very good Customer Service, my room phone rang and it was Elaine (Sofitel Customer Relations) asking if I was enjoying my stay and could she assist with anything. This opened up a wonderful conversation whereby Elaine went away on a mission. Approximately 30 mins passed and I thought she had just forgotten or it was not possible, then the doorbell rang and to my surprise and if you could have seen the look on my face, the catering dept at the Sofitel had surpassed themselves in my eyes. Small dainty, miniature Tea room cupcakes and pastries presented on a 2 tier platter. They looked so beautiful, I did not know if I should frame them or just eat them all in one go. So I wanted to say thank you to Elaine and the team at Sofitel Dubai Downtown for going above & beyond.

Lovely hotel

This hotel is amazing beautifull and the staff is so helpfull and friendly. The breakfeast buffet is honestly amazing so delicious and sweet staff all around. We had a great trip also with our two little kids and we would definetly come back.
Thank you

Very Friendly and welcoming Hotel !!!

When I visited Dubai, I was at the sofitel downtown near Burj Khalifa and Dubai Mall. The people of that hotel are very friendly to newcomers, especially Mrs Shrook. I definitely will suggest you to stay at Sofitel Downtown.