93%
Members Recommend
4.5
Very Good 1071 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signature Shangri-La service
  • Resort-style amenities, including an outdoor swimming pool and tennis and squash courts
  • Convenient location; there’s regular free shuttle service to major shopping hubs
  • The spa has a range of treatments inspired by ancient Asian healing methods
  • Horizon level rooms get extra perks like breakfast, access to a private lounge and more

What To Know

  • A 10 percent service charge and 10 percent city tax per night will be collected at the Jetsetter checkout; A $5.45 Tourism Dirham per room, per night will be collected at the hotel
  • The Shangri-La is primarily a business hotel, and the vibe reflects that
  • Some rooms allow smoking
  • Pets aren’t permitted
  • Transfers from the airport cost about $68 in a car — or $16 in a cab
  • Guestrooms undergo a soft refurbishment each year; the Dunes Café was last renovated in 2010

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Lounge Modern restaurant café function hall Lobby

Overview

The Review

With a stay at Shangri-La Hotel Dubai, you’ll be centrally located in Dubai, convenient to Dubai International Financial Centre and Burj Khalifa. This 5-star hotel is within close proximity of Dubai Mall and KidZania.

Make yourself at home in one of the 302 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free valet parking is available onsite.

How to Get There

Shangri La Hotel Dubai
Sheikh Zayed Road
Dubai, 0000 United Arab Emirates

Reviews

4.5 Very Good 1071 Reviews
This must be the most beautiful view i've ever had from my hotel room...
Reviewed 3 hours ago

Ok yes, having an excellent view isn't everything, but in this case the rest of the hotel definitely didn't give me any reason to complain...seriously, i need to scratch my head to find a gripe about staying at the Shangri-La. But let me get into some details....

Right of the bat let me say...this is NOT budget accommodation, but i still managed to find an affordable deal on one of the online booking sites.

The room was looked fantastic...did i mention the view?...LOL...ofcourse i did. We stayed on the 32nd floor and the view over the city was fantastic. Dubai in itself is a stunning city, but to view it from the 32nd floor just makes the experience so much more magical. If you have a chance, also go to the viewing deck on the 42 floor (only open on certain times)...the high and view literally took my breath away for a second or two...especially at night when the whole city center looks like it's glowing.
The bathroom, mini-bar and furnishings in the room was very comfortable, everything very neat and clean.
Staff - here I need to give the Shangri-La a big compliment...on two occasions the staff were super helpful in assisting me and i was super impressed.
Food - we didn't eat at the Shangri-La, so can't comment. The location of the hotel is also perfect, only a couple of minutes walk from the nearest metro station, and there's a shuttle the runs from the hotel to various locations in the city all day.
I've been fortunate enough to stay in 4/5 star hotels in London and Cape Town, but in my book the stay at the Shangri-La was one of the best so far!!

Comfortable surrounds, attentive staff
Reviewed 20 hours ago

I like the Shangri-La Dubai. The pool has great views of Burj Khalifa and a jacuzzi (or spa if you’re from Aus) with powerful jets. The gym was well equipped.

Room wise, I was informed on checkin that I had booked a different room type to what I was expecting. I was then told the room I did actually book was unavailable. All fine, we were upgraded to a 2 bedroom suite. Certainly happy with that, despite the inaccuracy.

The restaurant and bar staff, door people, pool and gym attendants all demonstrated excellent customer service.

The beds are comfortable and the fit out is unobjectionable. A great stay.

Trip to dubai
Reviewed 2 days ago

I have been stayed in shangri la hotel dubai for 3 nights...shangri la IS my favorite hotel brand and every things were fabulous like ever..friendly staffs clean and large room very nice pool and spaand excellent location....it was my fourth staying in shangri la after kualalampur singapore and istanbul...hope to stay in others soon...special thanks to Mr. khodarahm and Mr. saeid.

VIVA SHANGRI LA

Excellent stay
Reviewed 2 days ago

Amazing stay always great staff special thanks to akshat @ front desk being a jade member they take care all request Everytime . Newly renovated rooms are comfortable. See you soon it's like my second home

Fantastic
Reviewed 2 days ago

Its my twelve time in shangri-la dubai, i started to come frequently since i found the staff were amazing first time i got a horizon's room i met Hossam in the horizon club lounge who welcomed me and explained about the hotel facilities, also he enrolled me into the golden circle which i have some pending nights to become a jade member.
The hotel is extremely nice with the house keeping staff and the pool area.
I will never stop coming back to shangri-la not only dubai, around the world also.