Members Recommend
Very Good 378 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signature Shangri-La service
  • Resort-style amenities, including an outdoor swimming pool and tennis and squash courts
  • Convenient location; there’s regular free shuttle service to major shopping hubs
  • The spa has a range of treatments inspired by ancient Asian healing methods
  • Horizon level rooms get extra perks like breakfast, access to a private lounge and more

What To Know

  • A 10 percent service charge and 10 percent city tax per night will be collected at the Jetsetter checkout; A $5.45 Tourism Dirham per room, per night will be collected at the hotel
  • The Shangri-La is primarily a business hotel, and the vibe reflects that
  • Some rooms allow smoking
  • Pets aren’t permitted
  • Transfers from the airport cost about $68 in a car — or $16 in a cab
  • Guestrooms undergo a soft refurbishment each year; the Dunes Café was last renovated in 2010


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Lounge Modern restaurant café function hall Lobby


The Review

With a stay at Shangri-La Hotel Dubai, you’ll be centrally located in Dubai, convenient to Dubai International Financial Centre and Burj Khalifa. This 5-star hotel is within close proximity of Dubai Mall and KidZania.

Make yourself at home in one of the 302 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free valet parking is available onsite.

How to Get There

Shangri La Hotel Dubai
Sheikh Zayed Road
Dubai, 0000 United Arab Emirates



Novotel suite small of the Emirates hotel is fantastics with good staff and good services thanks to Nestle and Gloria Ann especially Rana mulla and Asad who assisted for our luggage and booking we will be back again

Lives up to the Shangri La brand

We had a superb stay at the Shangri La Dubai. It's a gorgeous hotel but that's a given considering it's the Shangri La. The staff members are just amazing, everyone is so friendly and warm. Just like the other Shangri La hotels we've stayed in, it's the staff members who make the hotel stand out from the many other 5* hotels you find in Dubai.

Special mention for Mr Assem Moustafa Amin and the chef heading the Horizon club lounge. If the staff members of the Shangri La Dubai are rated 5*, then these gentlemen should be rated 7*.
Can't say it enough, the warmth and friendliness of the people working here make your stay at this hotel perfect.


I highly recommend shangri-la to anyone who needs to book, whether it’s for business or leisure. Very easy and convenient to walk out the hotel and flag a cab.

The hotel itself is cool, clean and very spacious. Has all the facilities one can need when away; from their very own spa, lounge, restaurants to indoor and outdoor pool.

A very special thanks to all the staff! Every single day I was welcomed with a “good morning/goodevening/hello”. They were so pleasant to talk to, always had a smile on their face and made made me feel welcomed every single day I was there. Special thanks to Suresh!!. He made sure I had everything I needed in my room, he was very courteous and extremely helpful. He went out of his way to make sure I enjoyed my stay at the shangri-la.

I will definitely be back and I recommend this hotel whether it’s for business or for leisure.