Members Recommend
Excellent 1533 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signature Shangri-La service
  • Resort-style amenities, including an outdoor swimming pool and tennis and squash courts
  • Convenient location; there’s regular free shuttle service to major shopping hubs
  • The spa has a range of treatments inspired by ancient Asian healing methods
  • Horizon level rooms get extra perks like breakfast, access to a private lounge and more

What To Know

  • A 10 percent service charge and 10 percent city tax per night will be collected at the Jetsetter checkout; A $5.45 Tourism Dirham per room, per night will be collected at the hotel
  • The Shangri-La is primarily a business hotel, and the vibe reflects that
  • Some rooms allow smoking
  • Pets aren’t permitted
  • Transfers from the airport cost about $68 in a car — or $16 in a cab
  • Guestrooms undergo a soft refurbishment each year; the Dunes Café was last renovated in 2010


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Lounge Modern restaurant café function hall Lobby


The Review

With a stay at Shangri-La Hotel Dubai, you’ll be centrally located in Dubai, convenient to Dubai International Financial Centre and Burj Khalifa. This 5-star hotel is within close proximity of Dubai Mall and KidZania.

Make yourself at home in one of the 302 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free valet parking is available onsite.

How to Get There

Shangri La Hotel Dubai
Sheikh Zayed Road
Dubai, 0000 United Arab Emirates


5.0 Excellent 1533 Reviews
Best welcome ever
Reviewed 6 hours ago

From the moment we stepped out of our taxi we have been taken care of. Our room wasn’t ready yet as we arrived really early so we stayed by the pool where the staff there treated us so nice and the food and drinks were amazing. When our room was ready our luggage was taken up and an extra bed was put in our room at no extra charge. A Staff member Kazi has been so helpful with the little needs we had and even arranged a slice of birthday cake for me and my girls. I would definitely stay here again.

Reviewed 1 day ago

Perfect hotel from the moment you walk through he door the staff are 100% dedicated to your stay being made easy, the check in was easy and fast, the rooms are ou of this world, food great standard.

Would recommend and would stay here again

Good visit
Reviewed 1 day ago

We visited Shangri La for a week and absolutely loved our stay. The hotel team were very accommodating and whenever we needed something provided it straight away. Kazi in particular stood out, he cleaned our room, gave us extra pillow and duvet when requested and made sure we were happy with everything. Thanks Kazi!

house keeping
Reviewed 2 days ago

Mr. Kazi was very helpful and excellent with our room requests especially with our bed requests. The view here is soo amazing. Would rate this more stars if possible but they deserve all the stars. Would highly recommend everyone to experience the Shangri-La Hotel.

Fantastic Experience
Reviewed 3 days ago

We stayed for 6 nights from 13/02/19 and from the moment we arrived we received the most wonderful customer service. We chose this hotel as our daughter had visited last June and recommended it to us. Initially there was a mix up with our booking but this was swiftly sorted out to our upmost satisfaction by the wonderful staff in the Horizon Club. Our room was amazing!! We would like to thank all the staff in the Horizon Club and Christina was such a lovely and attentive lady serving the drinks. On level 4 pool side a special thank you to Dawn and Troy who attended the pool making sure you were looked after with drink and food orders and I apologise for not mentioning the other staff by name but everyone was so friendly. We ate dinner in both the Chinese and Vietnamese restaurants and both were to a high standard. We also used the spa facilities and enjoyed a relaxing massage. The hotel is a perfect location and we made use of the hotels shuttle bus to Dubai Mall which was nearby. We are already planning our next trip and can’t wait to return! Thank you to everyone for such an enjoyable holiday!!