Members Recommend
Excellent 1794 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signature Shangri-La service
  • Resort-style amenities, including an outdoor swimming pool and tennis and squash courts
  • Convenient location; there’s regular free shuttle service to major shopping hubs
  • The spa has a range of treatments inspired by ancient Asian healing methods
  • Horizon level rooms get extra perks like breakfast, access to a private lounge and more

What To Know

  • A 10 percent service charge and 10 percent city tax per night will be collected at the Jetsetter checkout; A $5.45 Tourism Dirham per room, per night will be collected at the hotel
  • The Shangri-La is primarily a business hotel, and the vibe reflects that
  • Some rooms allow smoking
  • Pets aren’t permitted
  • Transfers from the airport cost about $68 in a car — or $16 in a cab
  • Guestrooms undergo a soft refurbishment each year; the Dunes Café was last renovated in 2010


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Lounge Modern restaurant café function hall Lobby


The Review

With a stay at Shangri-La Hotel Dubai, you’ll be centrally located in Dubai, convenient to Dubai International Financial Centre and Burj Khalifa. This 5-star hotel is within close proximity of Dubai Mall and KidZania.

Make yourself at home in one of the 302 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free valet parking is available onsite.

How to Get There

Shangri La Hotel Dubai
Sheikh Zayed Road
Dubai, 0000 United Arab Emirates


5.0 Excellent 1794 Reviews
Amazing service
Reviewed 2 days ago

I am a regular guest of I kandy because of the service and atmosphere as well as the staff like Omar, who always acknowledged and anticipated me during my stay. Thank you so much Omar for looking after me and my friends. Highly recommended.

Wonderful Staff
Reviewed 2 days ago

I was very impressed with the comfort of this Hotel plus the excellent service from their wonderful staff.
From the moment we arrived we felt very welcomed and every member of their staff were very helpful.
The rooms are very modern, comfortable and spacious with fantastic views.
The Hotel is very well located and we will definitely come back for a longer stay next time.

Highly recommend!!
Reviewed 2 days ago

Thoroughly impressed!!
Excellent hotel with excellent location located at the city ,extremely clean & comfortable .Awesome staff specially Ms Imie Lopez of Dunes Cafe and Mr.Troy Macabuhay of ikandy thanks for taking care of us.Would definetely recommend this hotel to everybody! It's a true sample of excellent hospitality.

Amazing service
Reviewed 4 days ago

As a Uae resident, i often go to the Pool for a relaxing afternoon, or to the gym.
I really would like to point out the outstanding service provided, especially from Amul.
He is dedicated to the visitors, working hard and always smiling.

Reviewed 5 days ago

We've been here in the hotel for almost a week for the training. Everybody are smiling, welcoming and make us feel at home. Especially Maricel at the Business Centre who are happy everyday giving the positive energy to us and Jose, Fardeen who are assisting us for the coffee break. We thank you all for the excellent service that you provided to us. And the people behind this to make this event happen.