Members Recommend
Excellent 1370 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Signature Shangri-La service
  • Resort-style amenities, including an outdoor swimming pool and tennis and squash courts
  • Convenient location; there’s regular free shuttle service to major shopping hubs
  • The spa has a range of treatments inspired by ancient Asian healing methods
  • Horizon level rooms get extra perks like breakfast, access to a private lounge and more

What To Know

  • A 10 percent service charge and 10 percent city tax per night will be collected at the Jetsetter checkout; A $5.45 Tourism Dirham per room, per night will be collected at the hotel
  • The Shangri-La is primarily a business hotel, and the vibe reflects that
  • Some rooms allow smoking
  • Pets aren’t permitted
  • Transfers from the airport cost about $68 in a car — or $16 in a cab
  • Guestrooms undergo a soft refurbishment each year; the Dunes Café was last renovated in 2010


  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bar Dining Drink Eat Elegant Lounge Modern restaurant café function hall Lobby


The Review

With a stay at Shangri-La Hotel Dubai, you’ll be centrally located in Dubai, convenient to Dubai International Financial Centre and Burj Khalifa. This 5-star hotel is within close proximity of Dubai Mall and KidZania.

Make yourself at home in one of the 302 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.

Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Free valet parking is available onsite.

How to Get There

Shangri La Hotel Dubai
Sheikh Zayed Road
Dubai, 0000 United Arab Emirates


5.0 Excellent 1370 Reviews
Holiday 2018
Reviewed 3 hours ago

From our first night in this hotel our stay was made extremely enjoyable by the friendliness and helpfulness of the staff, excellent food, facilities and the location could not have been better, will definitely stay here again

Top hotel with top staff!
Reviewed 2 days ago

Beautiful hotel in a great location. The best place to stay in Dubai.
I wanted to say thanks to the amazing staff - nothing but old fashioned service.
Hotel facilities are great too... spa, pool (with a great view) and gym.
A shout out to the excellent personal trainer Solomon who showed me around the gym and was super helpful.

One of the best hotel vies I've ever had.
Reviewed 2 days ago

We chose this hotel hoping for a good view of the Burj Khalifa. What we got was a lot more than that. Right from the start, the staff makes you feel welcome and cared for. They are very helpful and they try to accommodate every single one of your requests.
The breakfast buffet is also really impressive. Everything looks, smells and tastes amazing. And everything is fresh. There`s complimentary valet parking, afternoon snacks and tea/coffee, and a cool terrace on the 42nd floor from which you can get some great shots of Dubai.
I will definitely return here when in Dubai.

Great bed, superb breakfast buffet
Reviewed 3 days ago

Room: average size and decor. Bathroom: no separate shower. Complimentary fruit in room not fresh. Quiet, adjustable airco. One of the most comfortable hotel beds, I experienced so far in my career. Feather & down pillows. Sumptuous bed linen. Enjoyed exceptionally good sleep! Breakfast buffet: superb in menu choice, freshness & value for money. It's a pity, the dinner buffet did not match this quality at all. Be careful to ask for wine: (much) higher price without prior notice! Hotel staff was very friendly.

wonderful staying
Reviewed 3 days ago

fast access with the arrival of luggage..
wonderful accommodation and the rooms New and clean and reception staff friendly and especially Mohammed batkash and employee Aref citizen were very distinctive in the reception and welcome and help..
I wish for them success always