We stayed at this hotel for three nights and could not fault the hotel itself, the room or the staff. The whole hotel, including the public areas were spotlessly clean and the rooms serviced to a very high standard. We attended the Friday brunch with drinks package and were very impressed. We would definitely recommend this hotel.

This is one of the most amazing hotels i've ever been to in the World. I stayed in a fountain view room which was one of the most beautiful things you've ever seen. The Hotel is connected to many restaurants around which makes paying for dinners easy. Same can be said about attractions, spas and events. I also loved the in room technology which allowed me to order room service right from the in room tablet. It also showed me my bill, things to do, book excursions, book spa and even ask for 110 electrical adapters.I can't say enough great things about this hotel! It's beautiful and in the center of everything. Walk around the fountain to one of the largest malls in the world or just watch the shows. Upgrade to the Fountain view rooms, worth it!!!

Another amazing experience at The Palace! This trip I am traveling alone. The whole weekend was for relaxing! I had high tea every day..and relaxed pool side!
This trip was extra special thanks to Ajay! Ajay is such a kind, warm, and compassionate young man. I can not fully express how much it meant to have met him. Over the top...he deserves a gold star for loving his job and having pride for his work!!
I will return in several months. I will request him!!

Thank you Ajay @ the palace for treating me like a Princess!!

🙏🏻

We had a wonderful three nights stay at the Palace hotel , we have been coming to the hotel frequently since 2009 and can say that it is the time for the hotel to introduce an update and upgrade to the furniture and other amenities as there are showing clear signs of aging and out-of-date styling. We have been using the SPA in every visit and our last visit is no exception , the massage treatment used to be offered by Thi staff who were professional and performed excellent service , however , in our last visit the Thi staff were replaced by Moroccan staff who are not as good and surely not up to expectations. The pool area is great and breakfast was awesome with many verities to chose from. Check in though took longer than previous visits but check out was supper fast. Overall , it is a grate place to stay in Dubai as the biggest mall is just two minutes walk from the hotel with tons of restaurants and cafes around the burj Khalifa lake , will sure come back to visit again specially if you are like me do not like to stay in a tall hotel building waiting for elevator all time with over crowded lobby area because this hotel is completely the opposite with worm and cozy atmosphere.

This is a wonderful hotel where you can see the fountain show each night. In addition our room was facing the Burj Khalifa. The rooms are really nice as well as the breakfast. Staff is very friendly. Dubai Mall is only 2-3 minutes walk from the hotel. This was our second time there and we will go many times more. Special thanks to pool attendant Osama and receptionist Paul.