5.0
Excellent 1616 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • The rate includes buffet breakfast
  • A palm-fringed, multi-terraced pool area, complete with fully stocked cabanas
  • Opulent, spa-like bathrooms, with superluxe toiletries from Parisian brand Ex Voto
  • The party atmosphere at 101 restaurant, where ex-pats moor speed boats for long, boozy lunches
  • Being able to stroll along the sand to other restaurants for evenings out (almost unheard of in Dubai)
  • Cocooning yourself in one of the most beautiful spas in the world

What To Know

  • A 10 percent service charge per night will be collected at the Jetsetter checkout. A $5.45 Tourism Dirham per room, per night will be collected by the hotel at checkout
  • It’s an hour’s taxi ride from the airport in good traffic, but there’s a free, 20-minute boat shuttle to the mainland for excursions
  • Glam guests dress up day and night in designer-label bikinis and cocktail numbers alike
  • You’ll need to keep a close eye on younger children around the multilevel pool area, but there’s a free kids club
  • Palm Beach rooms are a good five-minute walk from reception. Great for privacy, not so great if you forget your camera or wallet when you leave for the day

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Bedroom Elegant Luxury Patio Resort living room property home Suite condominium Lobby mansion

Overview

The Review

With a stay at One&Only The Palm in Dubai (Palm Jumeirah), you’ll be close to Skydive Dubai and Aquaventure. This 5-star hotel is within close proximity of Dubai Marina and American University of Dubai.

Make yourself at home in one of the 94 air-conditioned rooms featuring iPod docking stations and minibars. Rooms have private furnished balconies or patios. 46-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and complimentary toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After a day at the private beach, you can enjoy other recreational amenities including a health club and an outdoor pool. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Thirsty? Quench your thirst at a bar/lounge, a beach bar, or a poolside bar.

Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

How to Get There

One&Only The Palm
Palm Island, The West Crescent
Dubai, 37252 United Arab Emirates

Reviews

Half Hearted
Muxloe P

I felt they did not care about customers. They wanted us to be grateful, we were there. Staff seemed rushed and stressed. It did not make for a relaxing time. Plus very over priced. The food was all show no substance, who in the real world ever wants to eat foam? Just my opinion.

Friday Brunch @ Zest Restsurant.
naijababe2016

I actually came to this brunch over 2 years ago. I lazily allowed so much time to pass without writing the review, but I say: 'better late than never'! The dates section wouldn't allow me to go all the way back to 2017, so I had to fill it in for this year. I really enjoyed the brunch, though the restaurant was very empty, with not more than 5 tables occupied. I wondered why. Maybe because the hotel is located at the tail end of The Palm Island. I had had a lack-luster afternoon tea here about 3 years ago. I took issue with an 'Arabian' themed high tea. Somehow pistachio, hummus, date, cardamom and mint flavoured sandwiches and sweet pastries just didn't hit the right notes for me, though you could tell that they gave it a valiant effort. For this brunch though, all the dishes were bursting with flavour. It had been my son's Nanny's birthday a few days ago and I told them this when I booked the brunch, so they presented her with a complimentary slice of cheesecake, complete with a lighted candle and Happy Birthday written with chocolate on the plate. About 6 members of the staff came out clapping and singing birthday wishes to her, (to my son's glee and delight!). This was really sweet of them. Thank you very much to the staff. They were all very polite, but a waiter called Madhawa tended to loiter around us too much. He was also a little pushy, and hardly gave us space to breath! I also had an issue with being charged for bottled water. 76 dirhams for 2 small bottles of Evian and 27 dirhams for a local bottle. This was rather peculiar to me because most brunches include drinks and water, (depending on the package you pay for). We had 3 soft drinks packages. Throughout the brunch, we ordered an unlimited amount of mocktails, fruit juices and soft drinks, yet I had to pay for water seperately! This was a little ridiculous to tell you the truth. I assumed it was included in the brunch. I wish I had been told; but now I know to always ask whether water is part of the brunch package! Regardless, I would still recommend it, especially if you want to be in a quiet environment. Besides, the hotel is really beautiful, and we had an amazing view of the pool and garden area because we sat outside.

Superb service and relaxing stay. Highly recommended
theglobalexplorer1

We enjoyed a lovely and relaxing stay here. Warm welcome, superb service, polite and accomodating staff with a striking outlook over The Palm.

This hotel makes a welcome change from the larger and rather soulless Dubai chain hotels.

One & Only enjoys a great location, with striking night-time views of the skyscrapers at night.

Highly recommended.