4.5
Very Good 27128 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Incredible views of the Arabian Sea or the Dubai skyline
  • Free guest access to Aquaventure and the enormous Lost Chambers aquarium, with 65,000 animals
  • Dinner at Japanese restaurant Nobu, one of the resort’s 19 restaurants
  • The striking lobby, with Dale Chihuly’s first glass sculpture in the Middle East
  • The Kids Club program — this resort is a family-friendly spot

What To Know

  • Imperial Rooms and all Suites include access to the Imperial Lounge for breakfast, afternoon tea, a dedicated check-in and check-out desk, daily access to the kids club, free access to the nightclub and more
  • Suites include free drinks and snacks at Nasimi Beach, Seafire or Yuan from 5 p.m. to 7 p.m
  • You don’t need a car in Dubai, as taxis are inexpensive and always waiting at the hotel
  • If you book an Imperial Club room, you’ll get free WiFi; otherwise it costs a fee a day
  • PLEASE NOTE: The hotel is currently undergoing a three-year renovation of its 1,539 rooms and suites—due for completion by 2019. Guests should expect low-level disruption during construction hours (10 a.m.–6 p.m.)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap Accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Drink Dubai Food + Drink Hotels Lounge Luxury Travel Middle East Resort Waterfront living room

Overview

22-story showstopper, with 19 notable restaurants and bars, a shopping center, a water park, and a marine habitat

The Review

With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you’ll be minutes from Aquaventure. This 5-star hotel is within the vicinity of Ski Dubai and Mall of the Emirates.

Make yourself at home in one of the 1539 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 20 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Atlantis The Palm
Crescent Road
Dubai, 211222 United Arab Emirates

Reviews

Standards dropping every year
GarageAli

I have came here for the fourth time and the standards have dropped. It clearly shows In The way this place operates has turned in to a production line of customers, the attention to detail and service to each individual customer has vanished.

The plus points are that the price you pay to stay in this place has reduced a little but comes at a cost of overcrowding.

The new imperial lounge is better than the old imperial lounges.

The half board option is ok but still overpriced.

The extras that are added have been downsized so now there is only happy hour at imperial lounge and the happy hour for the other places have gone.

The person responsible for house keeping (hussein tosuf floor 16) showed greater care to me and my family than the staff at the royal Majilis. When checking in here (it’s moved location) there was not hot towels on arrival and there was no refreshments. We always receive this when checking in to the royal majilis.

The airport transfer was shocking we got transferred in a Mercedes minibus ????????‍♂️ we always get the Escalade but after the long flight I could not be bothered to argue but please if you requested a certain vehicle ask at the airport transfers desk to confirm the vehicle otherwise you might be in a mini bus. On the way back we got the Escalade but it needed to be at the beginning of holiday

The room requested 9months ago at time of booking was not met, and the check in guy did not know much about the hotel he works in as I was informing him of the difference in certain rooms on certain floors, embarrassing to say the least. But we got a room close to it but not the one requested

Anyway had a great family holiday, had great breakfasts and dinners (avoid kaleidoscope for breakfast, the table setup and food cooked just ain’t great e.g sunny side up eggs undercooked and 7minuted eggs are like 30 minute eggs ????????‍♂️) saffron is much better but don’t go in if there are external business guest groups dinning in there it drops the standard of dinning there.

Water park was great again overpriced food and products but meal deal at the gate is a good deal. Happy hour shopping at the avenues gets you 20percent off and some places have MasterCard discounts.

The worst part of the whole holiday which is a big part is the milk from in room dinning given to my young son. I stayed here for 9days on the 7th night I was given a glass of milk that had been reheated left out and cooled down again in the fridge which caused my son to vommit in a matter of fifteen minutes, ( bare in mind that he had drunk the same milk using the same service on the previous days every night ) paramedics checked and no further problems, my son wasn’t ill the next day so we knew it was the milk, the person responsible (Phillip) for handling this complaint didn’t accept responsibility as it was clear what lead my son to chunder out the gone off milk. No aftercare of compensation given for the problems caused to my son making him vommit. I have attached photos of this a bit graphic but I confirmed my findings after checking the residue left behind in the glass of the gone off milk and compared it with the new milk given after.

Please check you milk or request a sealed carton.

Other than that I may not return for the fifth time.

Have a great holiday ✌????

Wonderful!
Sharon M

Atlantis is a wonderfully creative themed resort- like a palace- except you can stay there!We were really tired as we had not slept on the plane, and arrived too early to have our room, but they have a hospitality room where you can relax, or you can make the use of the resort facilities.
It was very crowded during the day, with lots of people making the most of the water park and Lost Chambers- however, it is still spacious enough to enjoy the walk through. There are plenty of Security Guards to check people coming and going, and it feels very safe.
The decor is amazing- a feast for the eyes and wonderful.Our room was huge- with an ocean view, and spotless.This is 5 star- we are not used to this luxury!!And food and drinks also comes with a 5 star price -but outstanding service- so be aware of this if you have a budget.
Staff were all smiles,very kind and very helpful.
The main pool was open until 9pm- and beautiful in the night lights.

Magical! Made me feel like a big kid!
ryanbr1888

Me and my partner stayed here for the first 2 nights of a 8 night stay in Dubai. The place felt magical. Almost the same feeling as Disneyland. Great place for family’s and couples alike. The water park was breathtaking and the choices of restaurants on offer were world class. Yes it’s expensive but you know what to expect! I would definitely return here for a longer stay as a family with children.