4.5
Very Good 19648 Reviews
Jetsetter Verified
This Hotel meets our standards
Our editors have been here and it has met our standards

What We Love

  • Incredible views of the Arabian Sea or the Dubai skyline
  • Free guest access to Aquaventure and the enormous Lost Chambers aquarium, with 65,000 animals
  • Dinner at Japanese restaurant Nobu, one of the resort’s 19 restaurants
  • The striking lobby, with Dale Chihuly’s first glass sculpture in the Middle East
  • The Kids Club program — this resort is a family-friendly spot

What To Know

  • Imperial Rooms and all Suites include access to the Imperial Lounge for breakfast, afternoon tea, a dedicated check-in and check-out desk, daily access to the kids club, free access to the nightclub and more
  • Suites include free drinks and snacks at Nasimi Beach, Seafire or Yuan from 5 p.m. to 7 p.m
  • You don’t need a car in Dubai, as taxis are inexpensive and always waiting at the hotel
  • If you book an Imperial Club room, you’ll get free WiFi; otherwise it costs a fee a day
  • PLEASE NOTE: The hotel is currently undergoing a three-year renovation of its 1,539 rooms and suites—due for completion by 2019. Guests should expect low-level disruption during construction hours (10 a.m.–6 p.m.)

Amenities

  •  Babysitting
  •  Bar
  •  Free WiFi
  •  Gym
  •  Handicap-accessible
  •  Kids Club
  •  Parking On Site
  •  Pool
  •  Restaurant
  •  Spa
Disclaimer: This content was accurate at the time the hotel was reviewed. Please check our partner sites when booking to verify that details are still correct.
Drink Dubai Food + Drink Hotels Lounge Luxury Travel Middle East Resort Waterfront living room

Overview

22-story showstopper, with 19 notable restaurants and bars, a shopping center, a water park, and a marine habitat

The Review

With a stay at Atlantis The Palm in Dubai (Palm Jumeirah), you’ll be minutes from Aquaventure. This 5-star hotel is within the vicinity of Ski Dubai and Mall of the Emirates.

Make yourself at home in one of the 1539 air-conditioned rooms featuring iPod docking stations and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can get to nearby shops on the complimentary shuttle.

Enjoy a meal at one of the hotel’s dining establishments, which include 20 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges.

Featured amenities include a business center, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

How to Get There

Atlantis The Palm
Crescent Road
Dubai, 211222 United Arab Emirates

Reviews

4.5 Very Good 19648 Reviews
Fabulous staff and room but the hotel is very over-crowded
Reviewed 4 hours ago

We are currently staying at Atlantis The Palm. The hotel is very big and very busy. If you are after a peaceful retreat do not come here. There are crowds of people everywhere. This is a family-friendly hotel and the water park and pools are great. We came with our 9 year old who loves the water. We stayed in the Imperial Club and I must say it is not worth it - the queues to access the Imperial Club Lounge (for breakfast, afternoon tea and happy hour) are very long and the pace of the staff is frantic. They know they are overwhelmed and you can feel it.

On the plus side, the staff seem to know that the hotel is hopelessly under-resourced because management/marketing has oversold the Imperial Club but the staff are very apologetic and helpful. They go above and beyond to help where they can. They are always very friendly and polite. The staff are a great asset of which the hotel management should be proud. Without them our experience of the hotel would be a lot worse.

Our room is large, very comfortable and clean. The beds are lovely. But there is a lot of noise from the hallway with running, shouting children and noise from music played in the pool until well past dark (we were on floor 6 overlooking the pool).

We emerged from our room this morning to find that one of our neighbors had very kindly left their room service trolley in front of our door! We moved it aside so we could get out of our door.

The housekeeping staff are great and very friendly. But we won't be coming back, we'll return to the One and Only.

We waited about 4-5hours begore getting our rooms with the kids out in sun
Reviewed 12 hours ago

We had 3 rooms booked of which only 1 was given 2hours later and the next 2 ,4 hours after our arrival.We literally had to argue downstairs so that we could get our rooms.The service was really mediocre and we waited 4hours with the kids out in the heat after a long journey in plane.

Excellent
Reviewed 13 hours ago

Just returned from a week with 4 children aged 3-13 and was worried about the heat, but had a fantastic time. We were of course warned about the heat but take the advise of the hotel staying out of the sun midday and enjoy the pool and beach after 4pm. Every member of staff was excellent. I was very impressed that you were never out of sight of a lifeguard at any of the pools., water park or beach. The restaurants were excellent providing huge choices for everyone.

I would thoroughly recommend this hotel with or without children. The Kidsclub looked fantastic with plenty to do whilst staying out of the midday sun. Cant wait to go back and use the Spa facilities more.
If you get an opportunity the Dolphin and Aqua Trek are well worth it

Lunch
Reviewed 14 hours ago

Saffron brunch is the way to go food and drink outstanding
Aquarium is out of this world lots of kids and people all over the place lots of walking from one wing to another lots of shops in its own mall most of big hotels will supplier of shuttle buses foc

Outstanding Vacation
Reviewed 17 hours ago

Beautiful resort. Great for families. Water park is exceptional. Lazy river and pools are clean and very refreshing. Restaurants could get crowded, but the food was good and there was a good variety to choose from. Beach was clean and very relaxing.